Always great customer service very willing to help where they can they go out of there way to make…read moresure I have the parts I need

Poor customer service, rude cashier, and feeling no importance as a paying customer make me never…read morewant to come to your store again.

Had a 1:30 appointment. After sitting in the waiting room for 45 minutes, my car was still sitting…read morewhere I parked it. No communication on the service dept running late or delayed. Asked for my keys and never got a "sorry" or explanation. I'll find somewhere else to get an oil change

Transmission overheated while passing through this town. They got us right in & changed out the…read morethermostat and were on our way in about 1.5hrs. Thank you!!!! Great service here! Highly recommend.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

I've used Southern Automotive for 25+ years. They are very competitive, very professional, and…read morealways get it right the 1st time! Whether it's my personal car or truck, or one of our Corporate fleet trucks, Chris @ Southern Automotive always gets the first call. He'll always have it ready at the time that he promises.

I'd like to thank Dylan who works in the automotive Dept. at the Covington Walmart. I am new at…read morehaving service work done on my vehicles. He was so kind and took his time to guide me on when maintenance is needed. As well as tire pressure ect. I am an eternally grateful customer. Judy F.

Got all my parts to build my LS from them just about a 30min drive to pick up my parts saved me…read morelots of money instead of going to an auto parts

Goes beyond the stars! Workers are very knowledgeable and friendly. They have quality products and…read morefast shipping.

They are my go to guys and girls. I like the fact that they have females work in here! Great…read moreservice every time

I received a good oil change which was fast in service. I was their first in using a car warrenty…read morewhich was approved. Had to take some time to get it to go through. They also did an transmission fluid flush. They did a very good job. The people was very friendly. I'm taking my car there everytime now.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.