Got here in good time. Bobby is very friendly and professional, as is customer service. I…read moreappreciated them getting me out of a bind.

I hit a pot hole on I-40. My tire was immediately flat. I am a 58 yo woman working the night…read moreshift at fedex, so this was 2:30am. I know how to change a tire in theory, but have never actually done it. Using the progressive roadside app, I was given an ETA of 60 to 90 mins. The driver was at my car in 45 minutes. He had the tire changed in 5 minutes. He was polite and concerned. I was happy to be heading home. My tire is ruined but my day isn't. ​

Needed a car towed out of our commercial parking lot. We're in the next county over and everyone we…read morecalled said they couldn't get to it that day. I found Lakeland towing through a Google search and they were there within an hour. Super nice and took care of everything!! Will use them from now on! Great experience!!

Good quality paint work. Fair price. Highly recommended. May…read morehave to wait a few days from projected date to be finished. They are extremely busy but Cliff is about 2 weeks out getting your car in..... most body/paint shops I contacted were 3 to 4 moths outbefore they would schedule my jobs.

WARNING....PLEASE DO NOT TAKE YOUR CAR HERE IF U NEED COLLISION REPAIR...... Over the years , I…read moredealt with several collision shops in the past due to accidents, and this one was by far the worst experience I have ever had in a span of over 30 years of accidents, and this was the only total nightmare imaginable. First off, the initial estimate was much higher than the 4 other estimates I received from reputable nationwide collision shops. However, since the accident was caused by a party that had already used them and because they initially told me it would be done within a month, I decided to give them a chance to fix it. What a mistake I would forever regret. After the month passed, I called weekly to check on the status; the answer was always, We're almost done; it will be ready next week. This went on for 4 weeks straight. It was nearly 2months before I received my car.90% of that time, they did not answer the phone,and even when I would go up there ,the owner himself would pretend like he knew nothing about the status ,not accepting responsibility as he knew nothing about what was going on at his business, continuously telling me to talk to another person,as if he was just one of the workers...When I finally got ahold of the person and was told the car was ready, it was incomplete, even though they had agreed to charge the amount the insurance adjuster had recommended. Instead, they said they would fix it for the amount the insurance company agreed to; they only fixed what they wanted to, not telling me anything. Therefore, when I went to pick up the car, there was a lot of damage, and what they promised to fix wasn't even touched. When I told them about it at the time, they started giving a list of things that caused changes to the amount they agreed to repair it for, not even letting me or the insurance company know that they weren't going to fix everything. I gave them a check for nearly 11k that the insurance company paid to have it all repaired, and they refused to fix the car back to its condition before the accident. I still have nearly $ 1,000 in damages they refused to repair. Instead of them fixing the car to align with the price the insurance adjuster said . They fixed part of it to cut costs and still get the check. They don't care anything about customers, only the check they are getting from the insurance company. They will cut corners repairing your car but charge your insurance as if it was completed. Beware, please, please avoid taking your vehicle here; otherwise, you will likely end up wasting a lot of time in a court battle with them, as I plan to. If I can help at least 1 person avoid what I went through, I would not wish this place on my worst enemy.

Mike did a fantastic job tearing down a shed and hauling away the debris. Excellent communication,…read morepunctual, well organized and efficient, high energy hard worker. Great guy too! Highly recommended.

Couldn't ask for a better experience during a time when I was stranded on the side of the road in…read morethe middle of the night. Very prompt, excellent price and friendly tow truck driver!

Ya know I would give them a star rating that reflected what I thought at first. But right now Im…read morenot to happy with this company. We contacted them to buy a vehicle from them. Sent a $50 deposit to ensure that we were in fact coming as we said bc we lived a ways away. We got there and the vehicle didnt run as we were told and the head gasket blew while trying to test drive it. No biggie things happen. So we spoke about several other vehicles and it was getting late so we told them to contact us when he found the keys and could obtain paperwork. We even told them we would buy a second vehicle if all was with after the first. Upon leaving we all agreed the $50 deposit would be refund. That was saturday night. I messaged after 2 hrs of driving saturday night and we were still another 2.5 hrs away and he said he would send it in about an hr when he returned. Ok cool no problem, right.... WRONG!!!! We have been calling nd calling with no answer. We have been texting and texting with no reply. I have also sent a request via Cash app requesting our deposit be refunded back as was agreed upon... and nothing!!! Been calling and texting all day today and even sent a message on Facebook. Still nothing. I AM HIGHLY UPSET AT THIS POINT AND WANT MY MONEY REFUNDED AS AGREED!!! IT TAKES 2 SECONDS TO SEND IT BACK. SO NOW IM POSTING THIS REVIEW IN HOPES OF GETTING OR MONEY BACK AND KEEPING IT FROM HAPPENING TO SOMEONE ELSE! VERY UNPROFESSIONAL! I guess we will be making another trip there IDC how far it is bc it is the point of doing whats right! We took him on his word even after the car blew up and was going to still consider purchasing one. But obviously their word means nothing to them or I wouldnt be posting this. Sad really. We desperately need a car and for someone to steal from someone is crap. The world use to be a better place with better people! I hope this company choses to do the right thing and refund our money!!!

Andy was absolutely the best. He went above and beyond to help us with our situation. I would…read morerecommend A&K to anyone that needs towing services!!

2nd UPDATE- They delivered my car to the WRONG location/address. Had to call back 3 times for them…read moreto finally figure out their driver dropped at the wrong shop wrong address. Called Wanda owner who said her driver called me and apologized what more do I want. She was rude, talked over me and with this being the 2nd issue with her staff and costing me at minimum another 4 days of car rental she didn't care. They got their full amount of money and don't care what service they provide their customer's. Poor excuse for a business. UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue. Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

best place in Memphis by far they came early to pick my suburban up took it to the shop. I…read moreappreciate them

I ran into trouble with my 26 foot rental truck in eastern Arkansas during the aftermath of a…read moresevere ice storm with some snowfall on Interstate 40. It was late at night & these guys got there in an hour (great considering people broken down everywhere). They got the truck out of a ditch. In the process of this difficult extraction they broke the brake line: no brakes. My wife and I stayed in the area (we had to anyway because of weather) and they got the brake line replaced the next day. The 2 gentlemen that helped us the next day could not be more friendly & accommodating. What could have been a disaster turn out as a minor inconvenience and an adventure. Thanks guys!

I called them out of the blue and they were very professional, truly offered assistance and got me…read moreanswers while on the phone with them. They called me when the car was picked up and secured. This is really great customer service and it is appreciated. I live in St Louis and they really took care of me and my situation. I would recommend them. Lee