I would give zero if I could, I had an appointment today from a 11-1 window and they called asking…read moreif they could come later between 3-4 because they were running behind and they never showed. I called the company to ask where they were at 530 pm and they said I had been rescheduled to 11-1 the next day. No one ever called to say they wouldn't be showing and they rescheduled on my behalf without asking if I would be home. Terrible service - not everyone can sit home and take time off work.

I had yard waste in Bartlett Tn from storm the city was backed up for waste removal said it could…read morebe another 3 weeks. The unsightly waste needed to be removed right away I couldn't wait another 3 weeks so Junk King Memphis came to my rescue. The catch I was in Florida trying to get this done and within 1 hour Junk King was at my home removing the remaining yard waste. Thank you for taking care of a Veteran!!

They made an appointment to come out and give me a quote on having a mattress removed between…read more7-9pm. Waited .... But no one ever showed up or called. Should give zero stars for this treatment.

I had seen many ads for this service, so I was excited to try it out. The employees I met were…read morenice, but are left handling customer complaints because company policy doesn't permit them to disclose several things. It comes off as misleading, especially since he said they aren't even based here. When scheduling over the phone, I was told pricing depends on volume of items, but no "starting at" price or anything. I was surprised at the prices (starting at $169), and especially surprised at the ADDITIONAL $150 labor fee that I also wasn't told about. I was later told that if I had my items in a central location that I wouldn't have to pay the $150 fee, but if I could move them myself then I wouldn't have to hire a service. What I thought was going to be an easy and reasonable service turned into feeling misled and scammed.

Nancy came with family crew for 3 hours. They showed up on time and got busy. They cleared out our…read moreattic of 36 years worth of stuff. It was a huge weight off our shoulders. We were a lot younger when it went up there. They swept as they went. I am sure the new owner will be thrilled. They were kind, considerate, and stayed on task. Nancy stacked it for us.

Nancy and her crew are fantastic! I am about to hire them for the 4th time. They can take care of…read morealmost any cleaning need and are dependable and great people!

I requested a quote to have some things removed from a house I recently purchased-he gave me an…read moreexcellent price, came to work when he said he would, and did an excellent job. He was very courteous and friendly, and I highly recommend him. Thanks Bluff City Junk Removal!

From the owner: You've got trash and you want it gone fast, call Bluff City Junk Removal for speedy affordable…read moreservice. We show up on time every time and we provide free upfront estimates before work begins.

It may be due to loss of staff, but the dump has changed from previous years. Before, we would stop…read moreat the front and toss our trash into the large dumpsters. This time we had to drive about 1 mile to the actual landfill. It was disgusting! Thankfully, I had on rain boots because we were literally walking in everyone's trash. We were next to the large bulldozers and dump trucks. It was quite an experience that I had to record because my children would not believe me! Hopefully we will never have to do that again!

Awful service!!! Last week was Labor Day. I understand that they were a day behind…read more Understandable. My problem is the trash never got picked up at all. Totally skipped our subdivision. Called customer service. They said they were sorry and someone would be there the next day. Never showed. Tomorrow is our trash pickup. I guess the will be here tomorrow.

HB have been awesome from start to finish. Their competitive pricing, stellar communication and…read moreflexibility makes the transaction a breeze from start to finish. They're been nothing short of incredible. We will use them exclusively in the future.

Service was fast and the price was very competitive They are very easy to…read moreWork with. Will definitely recommend.