Tire installation went smoothly. No surprises. Reasonable price. No unnecessary repairs suggested.read more

Read the reviews, and thought this would be a good place to take my vehicle to be repaired. I had…read moreto return it for a total of three visits, to fix the issue. First time was a "switch" that was leaking, so they missed the actual problem. Had to drive it back to be checked again. Second visit, they said the "switch" was faulty yet again, and ordered another "brand". Same issue prompted a third visit, where they actually found the real issue. It wasn't a switch, but a failed aluminium block, that the switch ties into. I was charged for 2 of these visits, one being the "switch" that i don't feel was ever the issue. They even let it drive out with the tire sensors reading low pressure. If your wanting to bring your vehicle to the shop multiple times, while being charged multiple times, while they do the bare minimum, this is your place.

Hands down the absolute worst auto parts store in Tennessee. Possibly the entire south. Staff was…read morevery confused and unknowledgeable about everything. When asked a question they couldn't answer, they're default reply was "COVID". I wish I could give zero stars, but I can't. Because apparently COVID.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Everything I needed found in one place, folks were extremely knowledgeable and great people.read more

They Had a Very Rare Acura I Needed Parts From. They Were Very Accommodating and Let Me Take My…read moreTime and Acquire The Parts I Needed. I Was A Bit Concerned About Negotiating The Prices at The End But They Were Absolutely More Than Fair With Me. I Will Be Back For Certain.

We were stuck with a contaminated DEF fuel issue in our truck while traveling from Indiana to South…read moreCarolina. Mid point in our trip we stayed in a campground near I-75 and Seviers Highway, but in the morning, we were stuck. We headed to Rusty Wallace service department and they have been working with us. Very accommodating staff, they gave us rides to and from our hotel each day and also allowed us to store the camper while waiting. It's a big and expensive repair, which stinks, but the Rusty Wallace service team has been great. The truck is not yet fixed but we're home from our trip and will head back when it's finished.

Long Post TLDR: A bunch of liars trying to get you to buy a…read morevehicle and the salesmen don't care at all about after care helping make sure you got everything you needed. Awful place. After a rough experience at Reeder Chevrolet, my wife and I stopped by Rusty Wallace Chevrolet in Clinton--and we're glad we did. From the moment we walked in, the difference was clear. James, Jackson, and the new GM, Jimmy, were all incredible to work with. No pressure, no gimmicks- just honest people who actually care about helping you find the right vehicle. They let us take our time, test drive the truck, and didn't try to push us into buying it the same day. We found a truck we really liked, went home to think it over, and came back the next day to purchase it. The whole process felt comfortable and respectful, and that made all the difference for us. EDIT: after purchasing the truck it was fighting tooth and nail to get any quality service. The finance manager, James, LIED to my face they were extremely insistent that my disabled veteran plates could be transferred. After a week I get standard plates then have to go in person to the county clerk to pay yet another fee and spend time there, they stated that it is seldom possible (I am fairly new to Tennessee and having specialty plates). I WAS VERY INSISTENT that we saw two fobs for the truck. I was shooed away with one and then I kept bugging the sales rep. He tried shooing me off saying most used vehicles don't come with a spare key (which in my experience is not the case especially with new used vehicles) then he was able to find it and tried acting like he had done me a deed when I dropped tens of thousands of dollars on a truck and had to stay on this guy to get it. The dealer did not want to give me a military discount which just rubbed me the wrong way. Overall they get you in the door and then any issues or concerns after the fact they don't care whatsoever.

I bought a wheel. The photo showed a rim and tire. I intentionally bought this wheel because the…read morerim and tire matched, the tire was in good condition, and the price seemed fair. But when the package came, it was only the rim. They took off the pictured tire. When I asked about it they said: "I'm sorry for any confusion, but I'm sure they removed the tire since any freight was calculated with the weight and dimensions of the wheel being bought and not the tire on it. I'm afraid there's not much I can do about that." Are you kidding me? The rim by itself was available online for 50% of what I paid these jokers. I am not going to hassle with returning it, but that's bullshit.

Very nice people running this place. If you need a part this is the place for you. We needed a…read morereplacement wheel for out car. A new one would have cost over 500.00. We got one used here that looked brand new and paid 150.00. We took the bad wheel back to them that we took off and they gave us a 50.00 core credit. No fuss no problems. In and out. REALLY GREAT experience.

Requested auto repair. This business improperly installed my radiator and ignored all attempts to…read morecontact them, including inquiries from Affirm and the BBB. I had to have the repair redone elsewhere at my own cost. Based on my experience, I cannot recommend their services.

If I could do zero I would. I walked in trying to get a part and I will definitely say I'm not a…read morepayed mechanic so I don't know the name to every part of the car. I was looking for a hose in paticular and Rob or Robert goes you need to go to a mechanic and I said I just needed help getting a hose so I could replace it and he said to go to a mechanic. I don't ask for anything but good service and this wasn't it. I did get ahold of the female manager and honestly over the phone she didn't seemed like she cared but I don't understand why employers keep people who get complaints from the customers but whatever.

Located in the center of town next to Papa John's, AutoZone was right where I needed them when my…read moreheadlight stopped working suddenly. The employee went out to look at the car with me since I had aftermarket headlights and we weren't sure what type I needed. It was a nice touch! She also gave me gloves to use to install the headlight because you cannot touch LED lights when you put them in. Thanks for great service!