Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

Carlos and Javier were a great help, they helped diagnose my infinitI 2016 q50, they both have…read moreowned infinites in the past they said, and it was leaking water into my passamger floor, they told me to clean my sunroof drain and I might need to change my hose and little rubber part that has a little filter into a basic hose, I cleaned out my sunroof drain and it hasnt had any water on my floor. will be my go to store from now.

Bought a pair of headlamp bulbs from this location after one burned out. O'Reilly advertises "free…read morebulb replacement", which was the main reason why I bought from here, because I didn'thave the right tool at the time. An employee here took one look and said "it's too hard". What's hard about pulling two screws with the correct tool (that we know you have), pulling out an old bulb, putting in a new one and screwing the screws back in? I went to another O'Reilly location and they did it for me in less than 10 minutes. Seems like the staff here were lazy and just didn't want to do it.

AZ young man in glasses tonight saved my tail helping me replace two high beam headlight bulbs in…read morethe dark! He was super helpful and taught me how to do it myself next time. I was pretty sticker shocked that I had to pay almost $50 for two bulbs and some grease, but worth every penny since the young man serviced it for me while I was in a bind. Saved me a ticket and was able to drive safely home.

Change personal rude personal that person named P was very disrespectful and aggressive I had to…read moretell him over and over for him to give me some customer service he would tell me to wait and he'll go wonder around do something else I had to get someone else in the store to help me. Horrible team player he shouldn't be working in a business like this with no sense of customer service or respect at all.

Almost three years later than when Amanda C. wrote her review and I had an almost same experience…read more I've been stopping by and calling in looking for a filter for my ride. Due to work and travel, just not having the time to seal the deal on the purchase and have it installed. I'd been waiting over a week for the store to receive the part. Contrary to what I was told during my first call, the part was not in by 3 pm, but rather new parts arrive the Thursday of the week before 3 pm. When I eventually got to the store to buy, the customer service of the first guy stunk. I thought about walking away during the purchase, he wasn't cool to talk to, maybe he had a cold or something. I've always found it's better to be vocal with people, I'm saying this as if (for example) I were in his place that's what I would have done. So that I don't come off as rude. Since I'd been waiting and waiting for the part I decided to just suck it up and buy it. Guess what.. it didn't fit! Or so I thought. First time for me changing this part. There was a little bit of work involved with removing housing and fitting it in. When I returned to the store to get a refund, a different fellow was behind the counter. He asked for the opportunity to try himself. Long story short, he tried it a different way and it fit perfectly. I left satisfied. I just finished submitting a thank you letter to Autozone so that dude gets kudos for saving my business. Since I'm happy with their service, I'm considering some performance air intake parts.. we shall see.

Called, got an answer "please hold", hangs up. Unprofessional no wonder they have a bad rating.read more

Great service! I went in to get a battery replacement for my GMC, and the person who helped us was…read morevery friendly and did a great job. This store is pretty far from my house, but I definitely prefer driving to this location.

I don't recommend AutoZone's fuel pumps to anyone pick another store for your Auto Partsread more

My car recently broke down. Parts weren't easy to get, my ultimate solution was ECCO auto parts…read moretrading Sdn Bhd http://ecco.com.my/ ECCO auto parts Trading is a Company in Malaysia, which specialized in both original equipment and aftermarket auto parts. Their main focus is Volvo, Volkswagen, Audi, and Porsche. Be sure to check them out. http://ecco.com.my/

As previous reviewer said, they have hard to find parts. Dana and his team are amazing and FAST at…read moregetting what you need. Unless it's a "dealer only" item (and even THAT they can sometimes get)...they more than likely have it or will be able to get it within a day typically. Prices are competitive enough to make me wonder how they even make money...but hey, who's complaining right? I have a 97 BMW (at the time of writing) and it's a MONEY PIT! Well...I still love her though...Community makes it possible for me to still drive an expensive car...(I do my own maintenance). This was copied and pasted from the old address yelp page.

I had the pleasure of working with Vanessa yesterday evening. She went out of her way to help…read moremyself and several other customers at the same time with nothing but positivity and professionalism. She helped troubleshoot some difficult issues with my car battery as well. I cannot say enough how positive my experience was with Vanessa!

Today, I went in to replace a headlamp bulb. The tiny young lady who greeted me (bubbly with nice…read morepainted nails), I foolishly assumed knew nothing about mechanics. I learned a good lesson...Abby was wonderful! She examined my car to make sure she got the right bulb..and then actually popped it in ( my eyesight isn't very good in the evening anymore...). Thank you, Abby!!!

I needed buy a set of wheel covers for my 1991 toyota. The size that I needed (13") was not on…read morethe floor, but a very nice employee (I think his name was Joe) went to the back to check the stock, and brought the package out. I had visited a number of other auto part stores and found that some covers had adjustable rings (which I just didn'/t want to deal with) while others were just way too expensive. Well, anyway, they had just what I was looking for, at a reasonable price, and Joe even put them on my car! I thought that he had gone way beyond the call of duty. I could understand him wanting to put them on for a cute, young gal, but I am way beyond that with gray hair, and a grandmotherly appearance. Customer service skills were excellent, and staff was very knowledgable. I would go there again in a heart beat. Thanks Joe! Elba the cashier was also very helpful.

Anytime you have to call Corporate, it's not a good thing…read more I purchased a set of front brake pads online for pickup. Turns out an hour after I picked up the item, it was the brake pads in the REAR that needed attention. You would think that making an even exchange (swapping one item for another that is the same price) would be easy? Maybe at Target, or Walmart, or even (gasp) 7-11 it is. But here? Oh no. Not at all. Let me preface this by saying I used a combination of online credit and a debit card to pay for my initial purchase. When I went into the location, one particular employee (I won't doxx him on here) make it very obvious that it was a huge inconvenience for me to ask him to help me with my purchase. First, he tells me that they don't do exchanges. (After I spoke to Corporate, it turns out they don't.) He said they would process the return and I would have to make a whole new purchase. But.... when I asked him if I would receive my credit back to use it on the new set of pads, he rolled his eyes and said "Don't know". So at this point I'm going to have to pay full price, when I initially used a substantial credit in the first place. It was obvious to me that he just wanted me gone, so he could go back to doing whatever it was he was doing. (Nothing.) So I left, without the part I needed. I called Corporate and not only got my credit back, but got the order placed at another location, and it was cheaper too, even with the credit. This location? Not again. We'll see how the Skokie location is.

i was having car battery issues, and Nick was very helpful and insightful as to what my next steps…read moreshould be. Thank you Nick!

Excellent Customer service, clean store, supportive staff. Definitely making this my localread more