Shaun and his team has done multiple work on my 2023 bronco raptor. Bumpers, winch, lighting,…read moreupgrades, both interior and exterior. Installation of various mods that I put on and helping fix mistakes that I've introduced. They've been several instances where Shaun has talked me out of something because he didn't think I needed it. Or redirected me to a better solution. It's a small shop, with people wearing multiple hats. Does he always answer the phone on the first ring no. But he always gets back with me and the work is always excellent. And listen to his suggestions. They're probably good.

Great service very professional. Did a front-end alignment. It was perfect. Would highly recommend…read morethis shop.

We are a body/custom shop and routinely perform engine swaps for customers. We have, within the…read morelast couple months, ordered two engines from Grand Valley Auto Parts. One engine looked fantastic, the other had a couple parts damaged on it. We informed them of these parts, sent them pictures, and Jordan saw to it that they were replaced immediately with brand new OEM parts. He was prompt, professional, and eager to please in making everything right. Remember, these engines are used and many, if not all, are out of wrecked vehicles. We were very pleased we got more than we asked for. Thank you to Jordan and Grand Valley Auto Parts for your professionalism and expertise.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

I had a great experience at this AutoZone. My check engine light came on right before I was…read moresupposed to leave for Chicago to attend my daughter's college graduation. I wasn't sure what to do! Rome quickly ran a diagnostic that gave me the information I needed to make a good decision. I'm so grateful they were there because my regular mechanic's shop was closed and I wasn't sure where else to turn. I hadn't been in there before but was impressed by how clean and orderly it was. I also appreciated the warm welcome and prompt assistance in my frazzled state. Highly recommend!

I have four parts stores within a 10 minute drive. Since moving here 5 years ago, I have typically…read moreused AutoZone, because the folks were helpful, the prices were decent, and ... honestly, because they made me feel appreciated. Two of the other area stores made me feel like I was a nuisance when asking for a part lookup. I was happy with the Caledonia AutoZone (store 6013). Until today. I was walking toward the door when I saw an oil change kit special. On display were oil drain pans, each containing a funnel, pkg of hand-wipes, pkg of latex gloves, and roll of paper towels. The sign said $4 oil change special. Quite a deal! Since my son just got his own place, I figured I'd grab it. I took it to the register -- and it rang up to around $12. I said: Hold on. What about the sign? So the clerk told me that special was just for a pan and funnel. Looking at the fine print on the sign, I saw that it did indeed say that. It seemed disingenuous to have that display in front of that particular sign, but OK -- I didn't read the fine print, so I guess I'll overlook that. I told him to just ring up the drain pan and funnel. NOW, these two items came to about $7. What in the world??? So I pointed to the sign again, and I was told: that's for a 7-quart drain pan. This is an 8-quart. We're out of the 7-quart size. So I handed him the sign and said (calmly): This should be taken down. It's false advertising. He shrugged, said he was sorry ... and put the sign back up. (There were at least two $4 signs at this display, by the way.) When I pointed out that the store was engaging in false advertising and deception ... he shrugged. The manager was not on duty, sadly. So I left, without making the purchase. Not because the ultimate price for the drain pan was unreasonable ... but because I _despise_ the deception of bait-and-switch tactics. I suppose it's time to try O'Reilly or NAPA again. Maybe they will make an effort to avoid deceptive advertising. Ironically, in an effort to deceive a customer out of a couple of bucks, AutoZone lost a customer who generally spent a few hundred dollars at a pop several times a year ... who will now be shopping just down the road. Why spend money at a place I can't trust?

I wish I could give these guys more stars! The best auto repair experience I've had. WHOLESOME…read moreHONEST folks who charge REASONABLE PRICES. They were straight up with letting me know the actual issues of my car and did not try to give me a long list of other things to fix or trying to tally over thousands of dollars like how I've experienced at any other shop I've take my car. Such a pleasant relief I found these guys!! They got my car in quick, they called me back promptly letting me know what they found with the estimate, and had it fixed the same day. I'm all for supporting mom &a pop shops. Will definitely be taking my car back here for any future repair needs :)

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

The guy I talked to on the phone listen to what I needed look it up in the book and ordered it for…read moreme it was in by the next day. I highly recommend this business he was very friendly and very helpful. Thank you

As a 16 year old female who goes to the O'Reillys in cedar springs often and loves to work on cars…read moreI am extremely impressed with how they treat me. I know far to many people who stereotype me and don't take me seriously but I can say each time I need anything for my car I get in there on a mission and i leave with a smile and exactly what I needed. It makes me very happy to see this kind of customer service. I wish I could point out one of the coworkers but they all deserve recognition for this.

I recently brought my car in for regular maintenance along with issues with my brakes. I was…read moreupdated promptly by Scott informing me of what the issue was along with an extremely reasonable estimate. He was kind and knowledgeable, and explained everything to where I understood, felt comfortable, and felt no pressure. Everything was done quickly the same day. I wasn't sure if I'd make it before close, so I called to ask if I could pay over the phone and spoke to Cory who was helpful and friendly. A few days later, I received contact from Khiler following up asking how everything went. Great service from start to finish! I typically feel very out of my comfort zone with car issues and auto repair shops, but everyone was so genuine and treated me with respect that I felt confident and comfortable. Definitely recommend!

Found these guys to be knowledgeable, professional and friendly. They answered all my questions…read morehonestly and are very reasonably priced! Ladies, they will not take advantage of you and they let you know when to follow up. I couldn't be more satisfied with the help, service and price! Thank you!

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

I wish I could give Austin Sheldon 6 stars. His attention to detail and willingness to go the extra…read moremile for his customers is unmatched. I just purchased my second vehicle from him. Austin will be my first call the next time a friend or family member is looking for a certified used vehicle.

Dean did a great job with my trade and purchase of gmc 3500hd from start to finish. During the hot…read moreday while moving from one truck to another he brought out water each time checking on me and even offered to help. Thanks Dean !

Betten is an extremely dishonest company. They did work i didn't authorize and the service lady…read moreloved every minute of cheating me. She smirks as she cheats you.