Have been here several times employees were helpfull and polite , definitely my go to parts storeread more

I ordered a part approximately 2 weeks ago here. While there, I was told there was one in stock…read more After 20 plus minutes of waiting while a debacle ensued, I was told the inventory was wrong and they only had the part for the other side. So we finally ordered the part to be shipped in. I stopped in today to find out if the part was in or not since I had never received the call I was told I'd get when it was delivered. Upon arriving to the store I was told it was in and I was never called because "the phones don't allow us to call out often times" by the young man who helped me. I took the part, went home, and disassembled the car. Upon doing so I realized the part I received was in fact not the one I ordered but the one that was originally in stock. I called in to find out if the part I had actually ordered was at the store or not after all. Sam answered the phone and was incredibly rude, unapologetic, and unprofessional. I am stunned and appalled by the lack of professionalism and the discourteous service I have received from AutoZone. Now I have to find a way to get back in there to get the part I should've received the first time. I will never utilize AutoZone again and strongly urge you to consider saving yourself the hassle by going down the road to the Advanced Auto Parts. I've never had this kind of issue there.

As a 16 year old female who goes to the O'Reillys in cedar springs often and loves to work on cars…read moreI am extremely impressed with how they treat me. I know far to many people who stereotype me and don't take me seriously but I can say each time I need anything for my car I get in there on a mission and i leave with a smile and exactly what I needed. It makes me very happy to see this kind of customer service. I wish I could point out one of the coworkers but they all deserve recognition for this.

Got great advise for a sensor issue from the guys behind the desk. Been there several times and…read morealways have what I needed

Jason was happy to help out. I had an issue I personally…read morecould not fix, but he was happy to help me out quickly. I recommend this store to everyone. Say hi to Jason and his co-worker and thanks again for getting me back on the road!

These guys really were awesome my belt came off and they got me the right fix and called mechanic…read moreto come out and fix right in the parking lot! Really awesome great team here! Very understanding and helpful and very quick at finding the issue and repair needed!

Premier Auto and salesman Adam Schumann saved my weekend! Was traveling up north when my drivers…read moreside window switch cluster stopped working with my window down... in late November... in Michigan. You can imagine that wasn't very pleasant. I called several places but no joy, then found Premier and they had the part. As it was late in the day I was told they couldn't pull that part until the following day, but when I explained I was traveling through with an open inoperative window Adam said he'd make it happen. Thank you Adam, your customer service went above and beyond, you literally saved my weekend trip! Premier gave fair prices and a 6 month warranty on their parts, in all it's a great location for salvage auto parts and I highly recommend them! Thanks again Adam -

Premier has quality parts at good prices. Their customer service is excellent. I have been working…read morewith Adam for a while now and he always does everything he can to provide prompt, courteous and quality customer service. Whenever there is an issue he makes sure it's handled and done quickly and properly

Really great work and service at honest prices. Aaron was super to work with. His communication…read morewas awesome and they turned the work around in a timely manner and as promised. Will definitely use them more often.

Professional, quality, and fair (prices). These are the three words that describe Roemer's... These…read moreguys are awesome! Plus, I could see them working on my car the whole time. It was like subway for mufflers!!! I recommend these guys to everyone! Keep it up Roemer's