As a woman, walking into a auto parts store has been intimidating in the past-not so here! They…read moreanswered my questions in a language i could understand without feeling talked down to. Great customer service!

It was raining. It was cold. Walker was closed when I arrived, late by about 10 minutes. I had…read morebeen sent here by another place down the road who suggested Walker could fix my neighbor's wiper blades for less cost. But I was too late! Not so fast. An employee walked out, laughing and joking with another who was locking the front door. I asked if they still couldn't help. The employee leaving gave me a work order he needed to give the other guy, and said, "here, keep this from him until he helps you." And that was that! Dude fixed the blades in a tshirt in the freezing rain. A little leverage and plenty of kindness and concern for the fact that I had destroyed wipers in a rainstorm, they took care of me solid here. Even pointed out that the previous mechanic had put the wipers on backwards. Well, NO WONDER! Quick review for a brief encounter, I'll be back with my own wheels once they start to have problems.. yay, car ownership.

Amazing customer service. Service with a smile. They are always available and fixed my key though…read morethey mentioned they are not supposed to. Thank you, Autozone Durham.

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

I am on my 4th MB and these folks did all the work on all of them; including my wife's ML 350. They…read moreare friendly and always diagnose the problem. The fairest on pricing I have ever encountered. When my old BMW SUV went down, I purposely replaced it with a MB because of my confidence in their ability to keep it running great! They are all the best I have encountered.

Friendly and attentive people. Any issues are discussed and alternatives, if any, are offered…read more Prices are reasonable and service is provided quickly. Best to make an appointment because it is just that popular with Mercedes folks!

Their service is very good and professional under warranty; however, if you get anything else there…read moretheir prices are outrageous. They even charge a fee for using a credit card! If you like good service and a nice waiting room and pay very high prices for minor jobs go there.

Big shoutout to two workers, Prince and Dylan. I've had to come to this location twice for…read moredifferent vehicle problems and each time I was met with hospitality, kindness, and extreme help. Both these workers were communicative in helping me pick out items and they both treated me with respect and a level of friendliness that I think all people should Strive to have. Big thanks to Prince and Dylan again

My husband brought our Subaru in today just to get a sense of how much a diagnosis would cost us…read more Not the cost to fix. We had been quoted $200+ just to diagnose the issue by another garage. That price wasn't out of pocket, some problems require substantial time for mechanics to take apart. These guys took time out of their day to look at the issue and gave us a fantastic, detailed estimate. They saw the problem right away. They could have charged us a ton of money and hyped unneeded repairs, but didn't. We will definitely go back. They're honest, reasonable and clearly prize doing what's right above $$$$.

Did me a solid just moments after smashing my front fender into a Carrboro loading dock. Rolled in…read morethere, fixed in 90 min, $200 worth every penny.

As the original owner of a 2001.5 Volkswagen Passat GLS 1.8T with nearly 300,000 miles on the…read moreoriginal engine, I have way more than my fair share of experiences with dealerships and independent garages. For about the first nine years and almost 100,000 miles of my car's life, I went to two VW dealerships for maintenance. Since then, for the last 12+ years and close to 200,000 miles, all of my services - with the exception of rare warranty and insurance-related work - have been done by independent mechanics (https://www.yelp.com/collection/NzFzorS5DsC3jQEIMESmew). I say all this to say I know a great independent shop when I see one and Automotion is that. Boy, am I glad these guys are around. Simply put, owner-mechanic Gunnar Gronback and mechanic Dan Kearns are honest and highly-skilled. They know what they're doing, at least when it comes to my car with an Audi/VW 1.8-liter turbo engine and all its quirks. As any owner of an Audi or VW will tell you - or any European car really - the cars are difficult to work on and expensive to maintain. What amazes me is all the makes these guys have the ability to work on: "BMW, Audi, VW, Volvo and most Asian automobiles" according to their website. Before I found Automotion, most of the other independent garages I worked with only specialized in Porsche, Audi, and VW (same family). Maybe BMW and Mercedes too. Automotion has been around for over 30 years. When I met Gunnar, I knew he looked too young to have been the owner for over 30 years. He told me he acquired the business from its original owner, Ronnie, about seven years ago. That would be around 2014, I believe. The labor rate during my first visit to this shop was $112 per hour. It's lower than dealership rates and comparable to other independent shop rates I'm familiar with. When I first brought my car to Automotion, there was one item I definitely knew needed to be addressed, a driver outer CV boot tear, and my check engine light (CEL) was on. Due to the age and miles on the car, I asked Gunnar to give the car a good check-over. Due to the amount of work and parts that had to be ordered, Gunnar had my car for almost four full days, Monday-Thursday. That was fine with me. I'm used to it and I understood the amount of work involved. I believe Dan was the one who primarily worked on my car, but I know Gunnar was involved too because when I described certain details about the intake manifold unique to a previous repair that had been done to my car at a different shop, Gunnar knew exactly what I was talking about and he explained how Dan addressed it. The CEL during this visit was due to the car running lean. Dan smoke-tested my engine and found two leaks, one at the intake manifold and another in the secondary air system. Dan made the repairs, replaced my left front axle to address the driver outer CV boot tear, and also replaced two seals that were leaking, my right-side axle seal and an oil cooler seal. Parts and labor worked out to $1,007.02. It sounds like a big bill, but for all the parts replaced and heavy work involved, the cost was quite reasonable to me. Again, I have a lot of experience with repairs and repair bills for this car over the last 20+ years. I also have a lot of experience reading invoices from every dealership and independent garage I've had my car serviced at. I've saved every single invoice and keep them all together in addition to creating and keeping digital records (TMI). Automotion's invoices are typed out and very clear with one half page dedicated to parts (part number, description, price) and the other half, labor. The labor portion of the repair order was informative and written succinctly. The past two shops I went to, the guys would write a lot more, which I didn't mind (I like detail, if you couldn't already tell from this review). The invoice from Automotion was more straight to the point. Similar to some of the other independent shops I've gone to, Automotion is a relatively small, humble shop. I peeked through the chain link fence of the gravel driveway and saw they have two bays (and presumably two lifts) in the back. The wood-paneled inside of the shop's customer areas is dated and what you'd expect of a place that's been in business for over 30 years. The waiting room is also a break room with a desk, table, couch, microwave, water cooler, reading materials, etc. If you want to drop your car off after hours or on weekends, there's a key drop hole built into the front door. Keys are dropped onto the floor. Due to the height of the hole, I was a little concerned about my key getting damaged as it hit the floor, but the floor has mats and isn't a completely hard surface. I believe it's commercial-grade rubber flooring. Automotion is located on the Carrboro-Chapel Hill border. It's close to both downtown Carrboro and downtown Chapel Hill, right off of West Franklin Street. If you know where Al's Burger Shack is, Automotion is right around the corner from Al's.

Very impressed with the professionalism of the owner. Quickly diagnosed the problem with my 2015…read moreBMW. Fixed it on time and on estimate. Highly recommend for skill and customer service.

I was recommended to Auto Logic by a neighbor. People in the area seem to have universally good…read morethings to say -- good service, good price, and good people. My experience has been the same. Marianne makes even the stressful SOS call to the shop a pleasure, and after calling around town, Auto Logic had the best price by a mile. I was concerned about moving across the country with a 12-year-old car, knowing I'd have to find someone trustworthy to service it, and I'm lucky to have gotten it right on the first try. As a bonus, they'll give you a T-shirt if you have expensive work done. It's a small consolation prize, but a very comfy one.

They do great work! First time I used them was for a clutch replacement in a Fiat 500 Abarth…read more Never a great time to try a repair shop for the first time but they exceeded my expectations and they performed maintenance on that car for until I sold it. Always honest with what I need and what I don't and friendly. Fiats are never cheap to work on but they provided fair pricing. They're a little far for me for my truck that about anyone could work on but I'd recommend them to anyone!