Thank you. I stopped…read morein the store because someone spilled latex paint on the highway and I drove through it. I didn't notice until much later. Instead of trying to sell me all sorts of cleaners they recommended I use a pressure washer to carefully work the latex paint off. The advice was well thought out and they walked me through angles and distance of the nozzle to keep from damaging the clear coat. It worked and there was no damage to the clear coat. Thanks for taking the time to talk with me.

Friendly and helpful staff. Assisted me in ordering the correct parts. Explained to me how the…read moreparts were to be installed which priced to be very helpful.

This is my third attempt at this location to try and get my oil changed and every time I come they…read moretell me the wait is three hours for an oil change. The staff is very friendly and they seem to do a good job but the waits are crazy

The management is money hungry! As a company we've done business several times with this location,…read morebut this time "Tom" a manager seeming to have no true care about the vehicles coming in, charge us for 4 tires when you can clearly see there was plenty of tread on 2 tires. Me just be a working let him ride out cause my manager ended up confirming (which ive let him know) with price but i would NEVER PERSONALLY TAKE MY CAR HERE AND I HOPE YALL DONT EITHER

2/8/26 Nauseating. I RARELY ever do reviews but when something is SO wrong... I believe if you are…read morea truly ethical and moral person, you want to help keep others from being a victim. This was just so basic... and a" cut & dry" situation with a NATIONAL FRANCHISE that HAS to have standards and transparency in place. Please don't go here & waste your time, money, finances, & emotional energy. This took up my entire day dealing with this... recourse and all. We took my car to Pep Boys to get a battery yesterday. The AAA guy had JUST charged my battery & told us we could get a better battery from another vendor and MAX $$ with labor he said should cost @$350..probably less. He said he used to work at a dealership & and said don't go there (as we all know they tend to charge a huge premium). So... we went to Pep Boys AT: ***4960 Atlanta Highway, Alpharetta where Justin B. stood behind his computer (HINDSITE-- thinking how much can I gauge this woman..)and quoted $655.99 for the BATTERY itself (yes, story gets better). I said "WHAT???" He says to us "Well...I don't know where the AAA guy is getting his prices from.. things are a lot more expensive these days." ( VERY Ironically, two other family members had just gotten their batteries replaced.. for around $280 total..comparable vehicles at other places..but still) He then said "well I don't have it in stock, but I can get it for you tomorrow." I 'll just need your key AND FULL PAYMENT before you go b/c if you decide to go somewhere else we cannot use the battery." He tells me that with labor, the cost is $825.44. & wants my card. "What? $825.44? So, a 94R battery and install $825.44. ?". SO labor is $111.60 to replace a battery? "Yes" We even talked to him about trying to go somewhere else bc that was WAY WAY more than we could imagine a battery & intall like this should be..& of course the trust factor was close to zero at this point. I had a pit in my stomach. Just the principal of the matter & feeling victimized was enough to make me feel sick. We stepped outside and discussed among ourselves, but it was late day & cold and windy &while we tried calling some other vendors there were waits on the phone triage as with every place..& we were going to check out Autozone, a tires & battery store, etc.,.Yet something inside me also said "ok this is a National Franchise..& if this particular store & guy is totally deceiving me/us... then there should be some recourse. We went back in & said we were going to leave the car & he reached out for my credit card and charged me....$825.44... and I said this is crazy. As I stepped back to leave he yelled out ... "oh we typically just go ahead and replace BOTH batteries.. the dual batteries.. at the same time cause when you have a problem with one they usually go out at the same time... the stop start battery". Ok yes I was/am familiar with the Stop start.. but I thought to myself... I don't have my car set to use the stop start feature, so we didn't think this would be affected, but just for kicks ... I say "oh, so how much is THAT battery?" he says..."over $200.00". So at this point I think he was gathering I might not be quite as stupid as he thought I was & knowing I had witness to all of this. So I said.. "ok well would you please call us when the battery comes in bc I/we would like to see what you mean when you test the battery. "ok" he says. VM today 12:46PM from Justin that my car "does not hv the stop start battery... & that my car is ready." (He tried to...but) I called 4 other local Pep Boys this AM. They were all shocked. The battery is $279.95 and labor is $19.95 +/- two dollars. This is a very standard common battery. None charged upfront for this svc. No store charges to get this battery. Did massive research on this today. DO NOT GO TO THIS PEP BOYS. This world is corrupt. For any of you wondering if there is a God...and will we go to Heaven or Hell ... I am sure there is a GOD. I am sure there is a heaven and Hell. I also just read what is felt will be be a National Best Seller for any age, religion, etc. It will make you think twice about where you stand and what you represent in life. It was JUST released on Amazon. "Are the Gospels True: The Forensic Evidence". The book is phenomenal. It will really make one think about how he/she treats one another in this very short life. There are good people out there. You have to find them. Stick with the sheep and not the goats.

So, let me start off by saying I usually do my own automotive work on my fleet, so the number of…read moremechanics I visit is pretty low. Previously I had bad experiences with other shops so I learned how to do my own work. This was the first mechanic I went to in over 15 years for anything outside of tires and alignments. I needed a clutch replacement for my 2002 Subaru Impreza WRX. Something I've done before but an injury kept me from doing it myself. I did a lot of asking around in a number of online automotive groups, and the same name kept coming up. I also asked friends and the same name came up for my area. I gave them a visit, and liked what I saw enough to give them a shot. I was advised that they were booked up for the next few days, and to drop it off Sunday. This is what I did, filled out the night drop paperwork, and was on my way. Monday morning I received a call that they identified a second problem with my clutch assembly, something I completely overlooked! I authorized the repair. I got my car back SAME DAY. I'm not sure if it was Zach Rice that did the work or another tech, but to whomever did the work on my car, thank you! Very highly recommended for anything Subaru! I Will send my friends and family here.

No need to go to a dealer. This place has great mechanics and competitive pricing for the…read moreservices. I have them take care of all of any significant work on my 2022 Outback Wilderness.

I was a loyal customer for a number of years. Their whole process is kinda clonky and pre-21st…read morecentury ... they do have a web catalog and online order system, but it is useless for a couple of reasons: 1. They don't actually stock anything, all their website is is a catalogue of all the products any of their suppliers offer, and it has no idea what it in stock. 2. Because everything drop ships, they contact the individual suppliers before you pay and they ship, so it takes a couple of days and some emails or calls back and forth to get the order placed. I was happy to forgive this as I don't usually need stuff in a hurry. On one occasion two and a half years back a supplier messed up the shipping, and they dealt with it without a quibble, albeit (a) it did take 2 weeks, and (b) it didn't cost them anything. But this is not the reason for the bad review ..... Last week on Tue Mar 9th I discovered I didn't have car parts I thought I had in the house, and I needed to prep the car on Saturday to go to the track on Sunday. So I put an order for stock they did not have online that night :) and called them on Wed morning to ask what was in stock and to sort out overnight shipping. The clerk Jeremy did so, and they asked me to go online and pay for that separately. I was busy and did so late Wednesday, and they shipped thu and did indeed arrive Fri. The doublke payment process was inconvenient, but as long as I had them Sat I was good. I open up the box and find out they sent me the wrong thing, which was a big PITA but I ddid manage to score some gently used parts in Austin from a friend. I called S4S and asked them to refund the rush shipping, and figure out what they wanted me to do with the other pads. The clerk, Steve this time: 1. Kept trying to blame me for the mix up, telling me I had ordered the wrong thing 2. when I told him Jeremy made up the order and not me, he said it was my fault for not double checking the email invoice and fixing their mistake 3. He kept repeating like a drug induced mantra that "we'll rush you pads next week, no extra charge, and that makes up for it". Well, obviously not. I didn't pay rush shipping because I wanted them a week later and after I needed them, and having been forced to find an alternative to make up for their failure I don't need them at all. The owner refused to talk to me and wants to handle it using the PayPal dispute process.

This Murphy Express in Alpharetta was fine. I filled up here on my way to nearby Echelon Golf Club…read more It was busy, but not slammed, during my visit on an ordinary Saturday around 1:00pm. This location has 20 pumps, four of which are diesel. The gas prices were competitive with Kroger (after Plus Card discount) and QuikTrip around the time I fueled up. Good gas prices. I used pump 17. I tried to get a receipt at the pump, but nothing came out. The guy at the pump next to me saw my Georgia Tech plate and asked me if I went to Tech. We had a brief chat about Tech, Emory, and jobs which adds nothing to this review, but I'm documenting it anyway. While they fall under the same company, the "Murphy Express" and "Murphy USA" brands are different. Murphy Express is the brand for the standalone gas stations with convenience stores. Murphy USA is the older, smaller, but more abundant brand of gas stations that do not have full-fledged convenience stores. Instead, they have kiosks similar to Kroger Fuel Centers. Most Murphy USAs are located next to a Walmart. This Murphy Express happens to be located near a Walmart too. I'd fill up here again if I was in the area and needed gas. There's a restroom here, but I'd only use it if it's an emergency.

They have diesel and I need a diesel so they were a win-win for me. They have other gas products as…read morewell. And a convenience store.

I scraped the front bumper of my car on a wheel stop one Sunday several weeks ago. My bumper was…read morehanging off and I was worried about driving the car. I looked across the street and there was an Advanced Auto Parts store. I was so lucky that Chris was working that day. He zip tied the loose part of my bumper to the car's body, which secured it and sent me on my way. He was so helpful and kind. AAP should give him a big pat on the back. Thank you, Chris. Sorry that it took me so long to post this review.

Had a great experience at this location. Eric and Jacob were super understanding and even helped me…read morechange my car battery out as I did not know how to do so. would definitely recommend coming here if you need any help. Thanks, Eric, thanks, Jacob!

As an owner of Mercedes' flagship car, the S550, you begin to understand the experience in superior…read moreattention to detail and quality Mercedes takes great pride in. However, it speaks volume when that same character of exquisiteness translates to customer service. Even though my service bill was substantially higher than most, Tobias Gilmour put mind at ease and restored my confidence in their standard with top tier quality in car servicing. RBM of Alpharetta has shown nothing less than superior customer service with handling my car and great communication. As a entrepreneur with mechanic history and with a family of mechanics, I would like personally Thank you Tobias and thank RBM for such great service! I will return soon for a new auto purchase!

I recently picked up an older e350 and brought it to RBM to have a recall taken care of. The…read moreprocess of scheduling the appointment took about 35 minutes as nobody answered the phone and I had to repeatedly call back to schedule. Once I finally got the car in the communication was poor it seems the service advisor wanted to just state random things rather than actually discussing with the tech what was going on. I was told at one point the car wasn't even touched yet and told 35 minutes later the car was actually already complete. Now for the poor aspects. I came in for a safety recall on my sunroof and my sunroof had previously had a "close sunroof" error message. Mercedes refused to work on the recall and attempted to sell me on a $250 diag to see what the issue was so they could complete the recall. I of course declined and am in the process of working directly with the manufacturer on the issue. Now here is the real kicker i am not a mechanic nor a technician I have never owned a Mercedes in my life. It took me 30 seconds with a single Allen key to fix the issue with the sunroof after a quick google search. Not only did Mercedes not even attempt to do this INCREDIBLY SIMPLE fix they were going to allow the vehicle to continue to be unsafe on the road due to the fact they refused the recall. I work at a dealer which is why this was such a perturbing interaction our service department would never attempt to charge a dime if the fix was such a common and simple process especially if there was a safety recall involved. My service advisor needs to work on their communication skills as well you should have up to date info when speaking to a customer and not just assume. I cannot stress enough how predatory the practice they were attempting to pull is. I will come back and have my recall fixed but lord I would never in a million years take my car here for service if you can even call it that. I would heavily recommend independent shops like Rocco's and Solo MotorSports if you are trying to get good service and not just get bent for $$.

Even though they didn't have the part u was looking for they got right back with me and offered…read morealternative sights.

Whatch out for them send wrong part and won't give money back then talk to you like your garbageread more