I had JH do my taxes a few years back…read more Service was quick enough, maybe too quick? I was able to get my taxes done in less than an hour. They were reasonably priced. I didn't get as much deductions as I had hoped. Then again it's with a tax prep associate. I didn't feel the associate knew much about taxes and mostly followed a guideline.

Awful! Kevin was most inexperienced and unprofessional person ever dealt with. If you are looking…read morefor helpful service while looking into insurance, don't bother with this place! Other agencies were able to find high quality insurance companies in rapid time!

I recently stopped in to meet with one of the insurance agents to look over my personal insurances…read morepolicies. There office was very clean and amazing facility. Their staff greater me as soon as I walked in and offered refreshments while I waited. I spoke to Vince L. To review my insurances and he even gave me additional information where my policies were lacking. I really appreciate when the owner of the company Bruce Morris comes and introduces himself, very professional and personal level. Go visit them in Downtown Rochester off University Street.

ALWAYS very helpful. Sandy was super quick to help me set up a new payment schedule when my…read moreidentity got stolen and I had to shut down my bank account. She even helped me get back the $25 bounced check fee from the ordeal. The whole staff is very friendly and really knowledgeable. I'm doing all my insurance and CPA needs though them now.

It's not just the pricing, but the personalized service. Bill & Kenny are great. Give them a call…read morefor a quote. Somehow they have managed to continually give me the best rates, always beating out the companies that sell just one insurance (like state farm or AAA). I can't lie...a clean driving record and good credit score will help...but it's nice to have the guess work taken out of the process for you. I've called around and around and around to many many agencies in the past, but unless my rate doubles for some stupid reason there's no reason to shop around anymore. They sell policies for multiple carriers and will do the shopping for you. Seriously, what are you waiting for...give them a call. I bet if you tell them that i said to call they'll figure it out within a couple minutes of who i am. that's how personalized their service is.

Great service compare to other locations. Fast n easy transactions. Bankers are nice. Highly…read morerecommended if you are in a rush

Amazing customer service, easy to work with and helped me save some money. Highly recommend for…read moreany/all your insurance needs.

Great customer service! Maureen is always looking for ways to save me money and who doesn't like…read morethat?!

Just wanted to give recognition to your awesome employee Lea, who saved my life today. She was…read morebasically out the door already, and stayed late just to help me print an old return for an important loan appt I had today. She was so nice, and all of the employees there are always so nice. I've referred several friends to this location, and every time I visit there I remember why. A++++ Thank you again, Lea!

It's hard to rate a bank... cause ... it's a bank.... but alas any place can be a good experience…read moreor a bad one... In this case, this bank offers a good experience to customers. They have the standards like free coffee and couches for you to sit down, purell for when you leave, and although small, this bank feel comfortable. I like the fact that the employees are friendly, courteous, smiling, like they're always having a good day =) I've done my banking here for a few years and I have a safety deposit box here too.. I love Chase because of how convenient it is to find a branch or ATM anywhere, and I believe their mortgage and financial products are very competitive. I would recommend anybody in the area to do their banking at this location.

I really don't like the workers here. They are a bit pompous and condescending. My Mortgage…read moreBroker knew nothing about what he was doing and ran so much paperwork I have boxes of his mistakes.