Saw all the good reviews so I came here in very high hopes for a curly hair perm. I was utterly disappointed. I don't have a very round head so I usually perm my hair to make it look exploded so that my real head shape can be hidden. They gave me a cut that took away quite a bunch of my hair and then permed on top of that. And I look like a wet monkey now. It doesn't compliment my face shape it exposes my defective head shape and this is the kind of perm that won't show unless you slightly moisten your hair, which further reduces hair volume. "Cute, right?" That's what they said as they looked in mirror. You know when to say something is cute? When you find it hard to compliment it with actually substantial and meaningful words. Plus while applying some potion they splashed it onto my eye, which is very unprofessional. I was given artificial tears to wash right away but not the best experience out there. I don't know why I still gave 18% tip in the end. I'm not one to argue in person when this happens so I'm extremely sad now after pretending I'm satisfied. If a hairstylist knows how to work with most people's hair but fail to recognize individual needs, then you can't say they're good enough and deserve a 5/5. I've worked with people who see what I need and I always feel confident after getting a haircut. Well, use your own judgement to come here or not. But I'm a sad monkey right now. read more