First the good: the work done on my truck looks good and was completed in a timely manner…read more The not so good: When I went in to schedule the work done on my vehicle I asked up front if the cost reflected in my estimate is what I would need to write the check for. I was told, "Yes, unless we get in there and find more damage than we initially saw." But then I was asked if they could take a copy of the insurance estimate, which I allowed. The insurance had issued more money than Details Plus estimate had shown. In fact I had 3 estimates and all 3 were within $100 of each other. When I went to arrange pickup of my vehicle and confirm price/cost, the folks at DPCC insisted that I owed them the entirety of the insurance estimated cost despite the fact that no further damage had been encountered. They wanted me to just sign the check over to them which was impossible because I had already deposited it into my account. (To be honest, I was excited to have an unexpected $400 to put into our propane tank for a quickly approaching winter.) DPCC said they accidentally left off the cost of painting the bumper, which in their estimate was MORE than the insurance had given us. So apparently DPCC are incompetent at providing accurate estimates with a $500 difference in what their original estimate was and what they ended up charging me. If it had come out of my pocket, it would have really put me in a financial bind. I hesitate to believe that their estimate was that far off the mark, however, considering the fact that I had 1 slightly higher estimate and 1 slightly lower estimate from other body shops. (Less than $50 both directions) I recognize that I should have never let them see the insurance check/estimate. My bad. That won't happen again. But I did and now I know to take any future business elsewhere and I will direct all my friends and family away from this company. Do not recommend.

I needed some minor damage repaired on my Black DIamond Tricoat 2014 XTS and a general touch up…read moreoverall. The Details Plus Team did a great job of repair and painting it. One Collision Center, the Dealer where it was purchased was going to replace a panel that was going to cost almost $ 1000. Troy was able to heat and straighten it perfectly and so carefully that it didn't need to be repainted. They do great work and are very nice people. I would recommend them to anyone!!!!!

Jacobsen Auto Body is hands-down the best auto body shop in DSM. Their service is exceptional,…read moretheir prices are fair, and they genuinely care about their customers. I had a car emergency and they got me in quickly, completed the repair promptly, and charged a very reasonable price. Honest, knowledgeable, and dependable. I wouldn't take my vehicle anywhere else.

Quality of service was excellent and price right. I feel my money was well spent. I love my truck…read more now. Thanks Jacobsen's

After my car accident, they were so nice and helped me understand what the process was. And they…read moredid great work too! So happy to have my car back, after about a week too! I got the estimation done, a week later brought it in for repair and got it back a week later brand new! Definitely will be returning with any more auto issues I'll encounter.

On 10/18/2024 we had dent-less repairs done to the lift gate of our 2023 traverse and the repairs…read morelook great but after we paid the bill at the reception desk, manager brought the vehicle around and we started looking over the repairs we noticed the LT nameplate was placed in the wrong location and the AWD nameplate was not installed. The manager promised to take care of it, but over a month and a few messages later - crickets. From the bill it looks like ~$64 in parts and ~$30 in labor. The experience could have been great but for the minor annoying issue that should have been resolved expeditiously.

Had a scratch spanning across a door window, door appliques, and the frame of my truck. Darrin took…read morea quick look and quoted me a price for replacement parts and time to buff out the scratch on the frame. He was 30% cheaper than another highly rated shop in the area. He was able to do the work the week after ordering the parts, and I can't tell the scratch was ever there. Good work at a smaller shop with no BS.

Well car hockey season started a tad early for my wife. Everyone is fine and not her fault luckily…read more Took her sonata to Fisher. Just got it back from there after the big storm kissed the passenger side and it looks great. Now the drivers side and front wheel got tagged. The quality of the repair is absolutely perfect and that is not an exaggeration. I have a tendency to be picky and a big pain in the ass (sorry Darren). One thing I'm very impressed with is that with all of the work we have had done at Fisher they take the same care and attention to detail with my wife's 200k plus mile work car (Sonata) as they have with my Expedition. I am a customer and fan for life. You should be too!

Great staff. Received exactly what was asked. Easy scheduling. Straightforward. Have taken multiple…read morevehicles and recommended anyone that will listen

Dynamic did a wonderful job freshening up our 2015 Toyota Highlander, and the price was super…read morefair!. The work was completed as requested and on time. It hard to tell where the scratches and dings were. The front bumper looks like new and so so the headlights. Thanks Mike!

Steve is an amazing guy. Trust him with both my cars. They do what needs to be done. And that's…read moreit.

Joel repairs what needs repaired and leaves the rest alone!…read moreVery unusual in this day and age!

My insurance company connected me with Acheson after a minor fender bender. They made the whole…read moreprocess seamless and did excellent work on my car. The manager stayed late for the day and had my car looked at within hours of the accident. Quote emailed to me by the next business day. Only negative is it is kind of hard to locate the office area as the building is booked by 2 used car dealerships.

OMG I had a wonderful experience at Acheson Auto last Friday!! I stopped for an estimate on my…read morecar. I had a huge paint scrape from my dark brown garage. Of course totally my fault!!!! Mike the owner came out with his pad and paper. As we. Visited about my damage he turned around and went back in his shop and came out with a can of brake cleaner. He started rubbing----and bingo!!!!! He got it all off an did not charge me a cent!!!! What a guy!!!! And he was soooo nice! Please do business with with ACHISON AUTO !!

omg i am SO impressed! This company is so super efficient and fast! No waiting for 3 weeks to get a…read more"part"(!) Great job, so happy!!!

They did an excellent job! They fixed a large scratch on the lower portion of the right front…read morebumper which included painting a small section. I can not tell the paint job because it so perfectly matches. The car has a bright quality finish which would have been difficult to match. They also buffed out some other minor scratches on this 10 year old car and it almost looks like it did on the showroom. The amount they charged was very reasonable.