I found this handyman services on Yelp and the owner Jared Kacasandi spoke with me offering his…read moreservices for the work I needed at a rental property. He showed up to do the estimate at my property and provided an estimate via email. He said to secure him for the start date I needed him to start on, he needs a 50% security deposit of $1575. I've sent over via VENMO to @JayKazz with Kazz Handyman Services $1575 on 7/30/2025 at 2:35 pm for agreed work, but the work was never performed. Contractor is ignoring my request to return the funds. Clear breach of agreement and using VENMO for fraud. I know have to go through the process of writing to Venmo, Yelp, filing police reports, complaint to the state contractor board, BBB and small claims court just for $1575. I am doing this to make sure no one else has to experience this fraudulent act by Jared Kacsandi at Kazz Handyman Services.

Earlier this year, Jared was working under the name Elite Pro Handyman. He rented a dumpster from…read moreus and stiffed us for $450.00. Sounds really nice and professional on the phone but turns out he is not trustworthy.

I needed a half dozen small tasks taken care of and, like a previous occasion, Damon took care of…read morethings well and charged a fair price for the time that he spent here. He can count on me to use him again as he's easy to do business with, and the quality of his work is very good.

I had an urgent request to repair the back door of my home. Damon responded quickly and was able to…read moreadd me to his schedule. His price was fair, work was professional and he cleaned up after himself which is always a plus! I will be using his services again and have already recommended him to a friend.

Professional, great work. We've been really happy with all the work from Walo, both large and…read moresmall jobs. Everything has been quality work, and a good value. We're grateful to have them to keep up with our property upgrades and maintenance.

From the owner: Your Parma Heights Handyman Heroes: Fast Fixes, Local Pride…read more We’re your hometown crew, born and raised right here in Parma Heights. Most days, you’ll find us doing what we do best: saving homes from everyday headaches with speed and skill. From drywall repairs that vanish overnight and door adjustments that silence the squeaks, to fixture swaps and trim work that make your space feel brand new – we show up fast, work clean, and treat your home like our own. And when you’re ready for more? We bring that same hustle to full kitchen remodels and bathroom transformations – tearing out the old and building your dream space from the studs up. Tile, cabinets, lighting – we handle it start-to-finish, no job too big.

Demetrius is very professional and a very nice person. He iis a very good worker and has a lot of…read morepatience to get the job done correctly.

Fast, dependable, and affordable! !! What more can a customer ask for? Wonderful customer…read moreservice! !! Keep up the good work!

I highly recommend this company based on the excellent service I received with the installation of…read morebird screens in my home's exterior vents today. I called Brian on Saturday and scheduled the service call for today which was performed quickly and efficiently. Brian and his associate, also named Brian, were professional, kind and skilled in delivering a solution to my home. Five stars!

I am so grateful that we found Brian. Meeting with him helped to ease my anxiety. He explained the…read moreprocess and was very thorough top to bottom, front to back; in and out. He was very informative and willing to answer questions. The report turn around was less than a day with pictures. I viewed it on my Ipad and it was very easy to read. Excellent experience.

Great company with really caring employees. I have enjoyed my interactions with everyone I have…read moreencountered.

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.

I have been using macs services for years , he is a hardworking and well worth his prices ! He…read moreworks around your schedule and is such a professional. He has helped me with everything around my home from lawn care and garden beds , building me raised garden beds for my plants to fixing my deck railings , power washing my deck and staining it , he was even able to repair my fence gate for well below the cost of the fence companies I got quotes from ! I truly wonder if there is anything that he can't do ! My husband and him always chat while he's over about his ongoing projects and my dogs love him too ! When you choose macs services your in good hands and it doesn't hurt your wallet. Thank you mac and I hope this review helps bring business your way , it's the least I can do for your services over the years !

From the owner: Hello and thank you for taking the time to read this , i'm Mac ! I have been a tradesman for 14…read moreyears learning as much as i can about everything i dive into , over those 14 years i have come to learn and love fixing , building and being as hands on as possible with what projects i have underway. I am a family man and hope to pass my knowledge and business down to my 4 sons and teach them to be ethical business and tradesman like myself. I understand the value of a hard earned dollar and will never overcharge for subpar work , i let my attention to detail, hardwork and customer satisfaction speak for itself. Feel free to call, text or email me for any project you need big or small even if i can not do it i will help you find someone who is honest , fair and trustworthy to get the job done for you. My estimates are free so theres nothing for you to lose , get in touch and hopefully we can get started on your project soon ! Have a wonderful day !