Note: This is an independent optometrist's office, inside the Costco in Bradenton. Unlike Amy…read morebelow, I had a good experience, but I do understand her complaints (more below).
I visited for an eye exam for progressive lenses, my 1st time at this location. Heather did do my entire exam, as well (never had anyone but a dr do that), but at one point I asked if she were Dr. Jones & she said she had schooling & was certified (I forget her exact title) & had years of OJT training with eye doctors. Honestly, she did as thorough a job as any doctor I've seen in the past, so I have no complaints. Also, I had many questions about dry eye problems & she was able to give details & product recommendations in simpler language than "doctor speak", so I appreciate her input.
Same as Amy, Dr. Jones came in after she completed the exam & reviewed her work & do a closer inspection. When I complimented her thoroughness, he agreed & said her work almost needed no checking. I can understand that some feel they're paying for a doctor's exam & only want that... same as some don't wish to see a nurse practitioner, but only a dr... but I'm fine with the former, as well & at times feel I've had better care with a nurse.
He did, however, see something in my eye which concerned him & wanted to do the $121 scans they offer. When I said I'd need to wait a couple of months, as I've no insurance & am in-between jobs, he said he was so concerned, he'd waive the fees, as if there were an issue, I'd need an immediate referral to an eye specialist. Heather did both scans, which only took 5-min. Fortunately, there was nothing to be worried about, but I do appreciate his insistence that I check it out immediately & granting the waived fees, which shows he wasn't just trying to pad the bill, but felt it was optimal care. I'm very grateful. I also appreciate that although Dr. Jones was quite busy, he asked if I had any other questions or needed further info on anything.
I found the whole office to be friendly & helpful, including Wendy who got me an appt same day. In addition, Costco's optical staff, who help with ordering frames, lenses & fitting, is also aces.
All in all, it was just a $79 fee for the exam & I got a lot of info & treatment suggestions for some of the eye problems I've been having. I'll definitely visit for next year's exam.
5* out of 5.