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    Adkins Upholstery

    5.0 (1 review)
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    6 years ago

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    Tint Masters - Car has moved 2 to 3 times over 6 months. What should I do?

    Tint Masters

    (15 reviews)

    Mt. Healthy

    I try to put my money where my mouth is and give repeat business. I used Tint Masters for 4…read morevehicles from 2014-2019. I have literally been to all 3 of his locations, from Affinity to both Colerain locations. Mike the owner has always been friendly, but hard to get a hold of at times, and nothing really happens on time, particularly bodywork. But the prices were good for decent quality work. I got a new truck and wanted to get the windows tinted. I called earlier in the day and made an appointment. I get there, tell Mike why I'm here and he tells me I need to make an appointment. I tell him I have one, and he tells me he is running behind and it'll be atleast an hour wait before he can get to me. I told him that wasn't possible and I made an appointment to prevent this. He was apologetic but had no solution. I wasted 90 minutes driving here and back home. This new location didn't appear to have any waiting area, let alone ample parking. Maybe business is so good that organization and scheduling is slipping through the cracks? Either way, I will no longer return. I've had great service in the past. I WAS a repeat customer, but no more.

    My repairs are not done. My car has been in this business care since 2.4.23. As a customer I have…read morenot been given reasonable response for the completion of my vehicle for a interior headliner replacement. I had to take it to small claims court and the business countersuit me for a whopping 35K. This is personal now. This is not a business I would recommend. Don't pay anything upfront of you chose to do business with this organization. My repairs once completion should be around 975.00. This has been extremely stressful to myself and family. I am a disabled veteran and I am having separation anxiety. I use this car for business and pleasure. My car is rotting sitting in the same spot for months. Today is 8.28.23. I supplied 99% of the parts and my car was promised to be completed in 1 week. You are taking a chance if you do business with this shop. Good luck!

    Obsessive Upholstery

    Obsessive Upholstery

    (3 reviews)

    contacted Obessive upholstery(Aaron) to recover a chair. My first clue to run was his timeline. He…read moresaid he could do it in about a week and it would be $350. Every other shop told me around 12 weeks and priced $300-350. I didn't get back to him right away and received an email stating "I just want to let you know, id be happy to work with you on the price if its a little too much for this project. Really slow on finding work here and could use the work." Second clue to run. My response was price not my issue but finding fabric I liked was. A couple days later I let obsessive upholstery know I found fabric and was ready to proceed. Third clue, we took the chair to his "shop" which was a dark room at an older house that smelled of smoke, marijuana, incense or something. I told my husband that chair is going to have to be put in garage to air out once we get it back. They delivered it and it went straight to garage because it did smell like his house. I though he did a great job until we got it in the house and really looked at it. The fabric was stretched unevenly, too tight and not straight with lumps in it. He also put some kind of stain on wood part that he was not asked to do and should not have done. Stain is dark, uneven and poorly done. My fault for not inspecting it thoroughly before I paid him the balance due and gave him a second project. Make a bench cushion. I gave him the existing cushion and fabric. As we were standing in my living room and I handed him the cushion. I state there is nothing wrong with this cover that I wanted it but I just needed to change the color. He said it was in great shape. My husband asked him if he would put the zipper and piping on it. He said "it will be exactly the same as you gave it to me". I said ok and I'll have a spare cover then, great. Let's go ahead and do this. I then gave him $100 cash as he stated that was his rate. When I went back to pickup cushion he did not have the old cover. He cut it to pieces to use as a pattern. The zipper was broken. It did not fit bench. It was uneven and it smelled. If that was not enough here is a real kicker. I paid half upfront and remaining balance when chair completed. While my husband and Aaron were in the garage he sent me final invoice. I went in the house to get phone to pay. I paid and immediately conversation went to bench cushion so didn't think anything about payment just made. After he left I checked to make sure everything went through for payment and that I got a receipt. I was shocked that I was charged $350 since I already paid $175 and only owed remaining $175. I was charged a total $525. I immediately emailed to question. Was told that I tipped him $175. That he spent it already and he didn't think anything about it because he gets way bigger tips than that. Told me he got a $1000, yes thousand dollar tip on a $400 job. Sorry, I'm not that rich and I saved to get this chair redone because it had sentimental value to me. I should have known better to check the receipt before he left. My error. I feel taken by this company not only for overcharging me but for the poor workmanship. His email to me. "No I will not be refunding your tip which I was only doing out of the kindness of my heart. Ive recieved a $1000 tip on a $400 order before so no i didn't bat an eye at your $175. Have a blessed evening with your family. " Update: He refunded me $25. So be willing to tip this company 50 percent of total bill and realize it's a small tip compared to what he usually gets and you will get average workmanship.

    The work was completed with in a few days and was very professional done…read more They also arranged the delivery back to my house.

    Autozone - Store front

    Autozone

    (3 reviews)

    Are usually review restaurants, but I received such excellent customer service at AutoZone on both…read moreoccasions that I've been here recently that I wanted people to know. Last time I was here, I asked several questions and Ron answered everyone of them and provided a product that I needed and that worked for me. The headliner was peeling back along the windshield and I was quoted at the dealership $150-$200 for someone to professionally remedy the situation. I watched some videos for DIY and saw many people using a spray can. Ron recommended a product and I used it and now I do not have a headliner problem! It was so simple! He suggested I use a piece of cardboard to protect the windshield from overspray and use the other ads to smooth the headliner after spraying the product. That worked like a charm! Then, his associate recommended a spray four upholstery cleaning and that worked incredibly well too! Finally, I purchased an ice scraper and I left it behind. That is why I returned today. Ron was behind the counter and I told him I needed to buy a nice creeper and he told me that I left it behind last time so I could take it now ! It was so awesome that he remembered me and that he didn't give me any hassle about picking up an ice scraper even though I was prepared to purchase another one. Thank you AutoZone for going the extra mile and selecting premium employees and thank you Ron for your excellent customer service!

    I went into AZ with some hesitation. It was my first visit at this location. My battery in my van…read morewas acting up. When I went in, a worker (Aaron I believe was his name) was extremely helpful. He tested my battery and went out of his way to make sure I got the right one. I hope I don't have vehicle problems in the future but if I do I know I'll go to this AZ location.

    Rose Automotive

    Rose Automotive

    (3 reviews)

    Zero stars for a total lack of integrity and poor customer service in their service department. I…read moredidn't buy a car here, so maybe that department is better than the service department...? I don't know but I know I wouldn't risk it.! I had some repair work done here on my exhaust. The quote was around $2k but the service manager called me and said it really needed one more thing to be "safe" and that would cost $300 more. I approved that under the caution he was giving me for the issue. Spent $2,300 here-had to literally take out an unfortunately high interest loan for this unexpected repair so my total personal cost for this transaction came to $2,749.85. On the phone approving the added suggested "repair", I asked the manager if he would mind seeing if he could get my back seat back on track (I'd taken the seat out when moving and couldn't get it back on by myself. He said, "if you'd like me to run a diagnostic on that, I can.". Silly me, I thought he might take 5 minutes to lift it back on track without gouging me further. Nope. And strangely, he actually was snide about it too. I declined the added "diagnostic". The literal day I drove my car home, my brakes went out ENTIRELY! No warning whatsoever-NO BRAKES at ALL... brake pedal practically webt straight through the floor! Scary!!! So 10 minutes after picking my car up from their "service" department.repair, I had my car towed to a different auto service place. They hoisted it up to look at the brakes and then said, we can fix the brakes, but I've got to be honest, It would be unethical for us to repair the brakes on this car because it's so damaged underneath with rust that you're quite literally in danger of the wheels falling off if you hit a bump just right. You'd be throwing money away fixing the brakes." I was devastated!!! As I'd literally JUST THAT DAY taken out a loan for the exhaust work Rose Automotive did. I was beside myself and mentioned how much I'd spent on that repair earlier that day. This man said how sorry he was that company did that to me. He said, there''s no way whatsoever that whoever did those exhaust repairs wouldn't have seen this car isn't safe anymore and not likely to last much longer at all and would've known charging you for that kind of pricey repair on this vehicle would be incredibly unethical and generally futile. He said, you could've and should've used that money as a down payment for another car. So, the literal day after paying Rose Automotive that much for a repair, I drove straight to another repair shop and then straight to a dealer and had to purchase another car. I suppose the only saving grace in this entire ordeal is that had Rose Automotive been honest with me, I would've spent even more money with them to buy a car off their lot, but after this horrific experience with that company, I shudder to think how much they'd likely have screwed me over for more money on one of their cars. This was horrible! I'm disgusted at such an astounding lack of ethics and put together with the incredibly snide and rude attitude in general of their service manager, I could never in good conscience not have left a review to warn others not to trust this sleazy, scamming company.

    Applied for a loan online. Got a call from Rose automotive that they got our application ( didn't…read moreknow that I applied through them ) sent the documents they requested. Spoke to Michael Larkin he sent a link to the car I was looking for . He said he would have an approval that evening . That was Wednesday, still haven't heard anything from them... a simple email stating they couldn't get financing done or we are still working on it or something would have been nice

    Moore's Carpet Specialists - Moore's Carpet Specialists

    Moore's Carpet Specialists

    (1 review)

    Awesome job! Shawn arrived and looked at the areas and furniture that needed cleaning. He made…read morerecommendations that went beyond what I asked for, including sterilizing due to my having a dog until just recently. No charge for the extras! He also removed some stains that were in the carpet when I bought this house 2 years ago - stains that didn't get removed by a different carpet cleaner just prior to my moving in. Friendly, professional and knows what he's doing. Price a tad higher than the mega carpet cleaners but we'll worth it!

    From the owner: A well-maintained carpet is an integral part of a beautiful and healthy home, yet many homeowners…read moretake it for granted until dirt and damage appear. Since 1972, residents of the Cincinnati area have counted on Moore's Carpet Specialists in Walton, KY, to keep their carpets, rugs, and upholstery in excellent shape. Moore's Carpet Specialists offers a variety of carpet cleaning services to meet your home's needs. Whether you're looking for an overall steam cleaning or targeted stain removal, they can get the job done quickly and effectively. Pet odors will be eliminated in short order with equipment and techniques that will leave your house smelling fresh and clean. If you need carpet repair, their technicians will mend burn spots, fix rips and tears, use carpet stretching to get rid of wrinkles, and treat water damage. They even can administer Scotchguard™ treatments to ensure your carpet remains stain-free. Cleaning emergencies can happen at any time. Fortunately, Moore's Carpet Specialists offers 24-hour service -- just call their hotline, and they'll send help your way, day or night. This local business has provided fast, affordable service to residents of southwestern Ohio and northern Kentucky for over 40 years, and the results speak for themselves. If your carpet is overdue for some TLC, get in touch with Moore's Carpet Specialists to restore it to like-new condition...

    Adkins Upholstery - autoupholstery - Updated May 2026

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