Rock Stars!!! My…read moreAudi car issues had been misdiagnosed by a German repair shop, and they were recommending over a thousand dollars in additional repairs to fix a rattling noise! I decided to seek a second opinion from Bishop's. They got me scheduled right away and had the issue fixed within 15 minutes simply by tightening a few bolts. It's so hard to find knowledge, honesty, and integrity these days.... But I found all 3 at Bishop's. They will certainly be getting all of my future business!

Anyone in the Westchester area can find a very good mechanic shop near the old Kroger on 747. Very…read moregood service on my vehicles. I've seen some extensive work on some cars. I get the basic oil change done. I got a tire rotation and a tire balance for better price than the other shops nearby. I get very good service every time I go. Call Nate!

Had vehicle towed from Walmart parking lot one Saturday afternoon ... after my wife turned the…read moreignition, we heard a louder "whirring/bubbling sound" for a few seconds, then a little 'shimmy' sitting in the cab. Wife attempted to back out of spot - power steering was non-existent and the radiator gauge remained level but display near mileage indicator warned A/C OFF due to some thermostat/radiator issue. Team began work upon return to shop that following Monday where I received a follow up call that morning with a preliminary assessment and clarification of our problem - Team ordered the necessary parts related to idle pulley / bracket challenges and kept us informed of updates ultimately receiving the vehicle back early in the day of work being completed as promised - Thank you to your Team ~

We have been taking our vehicle here since it is as recommended by a trusted business, and we have…read morenot been disappointed! The whole staff is amazing, honest and expeditious. They're accurate with diagnosing and up front about what is important and what can wait until down the road. We will always continue to bring our vehicle here for major work!

Gets me in quickly when it's needed. And fixes it quickly and for a reasonable price. Highly…read morerecommend.

He just saved us a lot of money after we were lied to about things that "needed" to be done at two…read moreother shops. As well, the major issue--our brakes--we had been told not three weeks ago were just fine by another place. Nope! Nothing fine about them. When the ABS light came on and I could see brake fluid leaking, it was pretty obvious that the other shop hadn't even bothered to check them. He will definitely be the only place we take our family cars from now on!

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!

Had an issue with a bolt that had sheared off. A different shop would've probably made me buy their…read moregear oil. But Grant and the crew, we saved my differential oil (had just changed it when I sheared off the bolt ) extracted the bolt, clean the threads and put everything back together.

Great service, quick and reliable! Happy I found a place in the area that I can count on for all my…read moreJeep needs!

Work on my sister's car and did quality work at a reasonable price. Would highly recommend them for…read morerepair service over dealerships.

Had this location provide and inspection and diagnosis on my daughters 12 year old Kia…read more They were super quick to provide a very detailed and balanced report, indicating one item that needed immediate attention , some that will need attention soon and what didn't need attention at all. Communication was easy through text and links provided and it was easy to choose what items we wanted to proceed with having serviced. Cost would be comparable to other local automotive shops so I felt like I was getting a fair value for my needs. They were able to complete all repairs in 24 hours and my daughter can tell a significant difference in how her car is performing. I would recommend this location to be looked at for your auto needs. Everyone there was knowledgeable, friendly and very responsive.

Highly over priced. Do not go here. They quoted $4000 and everywhere else quoted $2000. They are…read morejust bustin heads.

I was on my way back to Georgia and my car started making a strange noise. They were extremely…read morenice, and let me and my dog wait inside while they checked it out. It turned out to be a very simple and inexpensive problem to fix. They got my pup and I back on the road very quickly and didn't try to sell me a lot of unnecessary repairs. I am grateful that I had the issues I had near their shop, as I couldn't have asked for better service. I highly recommend them!

After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE