Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

I'm not normally compelled to write reviews for oil changes; however, I had a great experience…read moretoday at Valvoline. Angel greeted me and got the ball rolling and Steve took over from there. Steve answered all of my questions and helped me reset the maintenance schedule in my car. I just moved to Albany a few weeks ago and this will definitely be the place that I return when I need another oil change.

Tried to get an inspection. Even though it opened at 8. Inspections don't start until 9. Went back…read moreat 3. Told the inspection guy left for the day. Went to another quick service oil change place. Got right in. Don't wasn't time here.

2nd time getting an oil change. Both times-…read more They check everything- tire pressure, fluids, brake pads usage, alignment, all courtesy or included. They don't try to sell you on anything Best part- courteous and helpful professionals Got same day service without an appointment on a Sunday no less. Shout out to Jesse and Mike- they know how to do business.

After my wife's recent bad experience I had to bring my car in for some work. I called them and…read morebooked an appointment and specifically told them what I wanted (an oil change and a diagnostic on a non-working A/C switch). When I dropped the car off Sunday night (the night before), I wrote down the problem related to my specific issue on the envelope. I really needed my A/C checked and fixed. My car had an 8:30AM appointment the next day. By Monday afternoon I hadn't heard from them so I called several times. Around 3PM, they told me they had finished hours ago and left me a message on my phone (they hadn't). When I asked them about my A/C switch they had no idea what I was talking about. They then went to check on it. When I called them later to talk about it, they said it was working but then asked me what was wrong in the first place (huh?). When I told him, he checked again and said it now wasn't working and it must be intermittent (right...). Based on all of this, I can say that their customer service skills have gone downhill. They take appointments on days when they cannot provide the services (inspections); they take appointments and listen when I tell them what I want but don't bother actually performing the work; they say they called me and left a message but didn't; they said they checked something but later couldn't tell me what they checked; etc. The manager seemed apologetic, but my time is valuable and I can't waste it messing around here.

Can't say I've ever had any issues or concerns with this location. We've been bringing three cars…read morehere for the 6/7 years we've lived in Delmar. Their job is to sell additional services, but I never felt any pressure to say yes. Keep an eye on your maintenance records. Here's the secret. Go after 4:00 pm and the line is short to nonexistent and I think the guys are ready to go home so perhaps they work a little quicker? Idk. Use the coupons they send you or you can find them online. I personally find that if you talk to the techs like they're people, they're friendly. Shocker for some people I know. I also don't want to discredit reviewers who complain about poor/bad service because I'm sure it's happened. If I have one complaint. They do ask for too much for new cabin filters so learn to do that on your own. But at least they show me when I need to replace it.

Little bit of a wait to get an oil change but once my car was in I was out in about 15 mins!…read moreThankful for the military discount and coupons online. Thank you guys!!

There is not a more honest and dependable auto repair shop in Albany! Derrick is the most quality…read morebest value auto shop owner I've ever met! When you make an appointment with them just look at the car keys on the counter and that pretty much tells it all.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

There is always a line here for services but it moves at a reasonable pace. I came for an…read moreinspection and oil change. Both were done to my satisfaction and I will be returning. You get a free car wash with your service which was nice! Next door they also have interior cleaning services!

Not sure why all the negative low reviews. I have been going to this place since I moves here 13…read moreyears ago. They always do me right. Never over sell and always ask if you want extra service. They even helped me when I had issues with a headlight problem and never charged me for it. Great car wash next to it included with oil change and everyone here is super professional. My go to oil change and inspection stop.

My wife and I drive separate cars and we both come here for just about all of the work we needed…read more For things like oil changes, inspections, and other basic work they are fine (and my previous review captures my thoughts on that). However, we have recently have had poor experiences with more involved problems such as brakes or electronic sensors. I have had my car in four times over the past year to have squeaking brakes fixed. They charged me once initially but the problem didn't go away. While they have consistently looked at the car, repaired problems and replaced parts that were warped and defective without charging me additional, my car's breaks still squeaks. This last time they managed to get it to stop (the parts were under warranty) but I question how long it will last. My wife has had problems with her ABS sensors, which has led to other related problems. Again, they charged her once initially and then replaced a broken part and then perhaps damaged another part, but despite taking it in several times they clearly haven't been able to fix the problem. And other issues have been caused related to this, which is frustrating. They fixed it under warranty again, but one has to wonder if the solution is permanent. I won't say that they can't fix brakes or electrical problems. They probably can. But, recent personal experience has been that they can't resolve our issues despite repeated opportunities to do so. They have always been friendly and cooperative in working with us to attempt to correct the problems... but at the end of the day the problems still seem to return. When I had issues with my muffler they recommended I go elsewhere which was a good idea. When I had fuel tank issues I went somewhere else too and that turned out to be the right decision. So, I still recommend them for basic work but am less confident about trusting them with more advanced problems.

I went in for a NYS inspection and firestone failed me for window tint and front brakes/rotors…read more They made sure to tell me they could get the parts right away and my car would be passing same day. I decided to take my car elsewhere and I am glad I did as there was nothing wrong with my brakes. I was told they were no where near failing inspection. This other place removed my tint and passed my vehicle without having to put new brakes/rotors on. Firestone completely lied to make more money off of me. Stay away from this place as they seem to lie about needed parts hoping you will believe them and pay for it. What a scam they have going on!

I was going on a road trip and I figured it would be a good time for an oil change. My son went for…read moreme and since the pricing looked decent we chose Valvoline. They had asked my son if we wanted the cabin filter changed, but they were going to charge $54! You can get a filter at Walmart for $12, so no way. It's 2 days after and my car is running bad since I had an oil change there and makes a noise. Not sure what it is yet, but I didn't notice until I was on my way, 50 miles from home so I thought maybe it was just my imagination? No, I know my car so well that I can tell if it's not running right. I'm taking it to another oil change place where I know the guys do great work and have them check it out. It's running so rough it's like maybe regular oil was used instead of synthetic oil or a mixture? I do need to find out before I take the trip back, being a woman by herself on a road trip I try to make sure all is well with car before any distant trips. I'll reply once I find out what it is. 3 for a rating until I know. Only because there's some oil on my floorboard that got on my book bag and purse.

Went to Latham Valvoline for an oil change. I thought I knew what I wanted but the expertise from…read moreAnthony showed me what my car would benefit from most. They also changed my air filter which I didn't even knew existed.

the price was right, the staff were delightful. I got a great set of tires and made some new…read morefriends!

I'm definitely glad I found this place after dealing with Mavis in Hudson NY…read more I was super impressed with how fast I got in and got everything set up in which they fixed everything after the Mavis in Hudson couldn't do.

Had a scheduled appointment in July 2023. After I drove 25 minutes to get there I was told that…read morework could not be done. Their computer system was broken down. Went to competition instead. Review: 3

Went in last week for an oil change, even though it was a Sunday morning and appointments only, the…read morelady got me in. Said I needed an air filter and an inspection so we made an appointment for this week same time. Came in to find no appointment in the system and she didn't remember me. This was gonna be my go to service center after last week's service, but can't count on it now.