The fever here was not infectious. I was looking for some Giants gear representing the team's World…read moreSeries win and the selection was really shabby. The sales people were pushy. I couldn't even whisper about a purchase I was debating without someone hovering over my shoulder. Finally, if you are on any sort of budget, look for your gear elsewhere because the markups here are ridiculous. I know sports gear in general is expensive, but $14 for low-quality socks or a shot glass?

Terrible customer service. Went to return a jersey and they would not return. Never was it…read moreexplained that jerseys over a certain value wouldn't be returned. Not mentioned during original purchase or labeled on the receipt. Too expensive and poor selection. Will not return.

My family and I went out to the Folsom Outlets last weekend in search of new walking shoes for an…read moreupcoming vacation. I'm a fan of Adidas, but unfortunately I did not find anything I liked there so we decided to check out Nike. Nike had some many items on sale including their clothes. We made our way to the clearance area and found some great options. I found a pair that felt like I was walking on clouds - I snatched them up immediately. My husband lucked out and found 2 pairs for himself as well - he also found a backpack for our trip. Between the sale and the coupons we had, I ended up paying just a little over $200 for 3 pairs of shoes and a backpack - the shoes I picked out were marked $135 so we saved a ton of money! Overall, I'm so happy we found what we were looking for at Nike and the service was great. The young man that helped us at the counter was super personable and attentive. We'll be back next time we need more shoes!

Got killer deal on some wide work shoes and seth went the extra mile to find me things in the back…read more All staff was friendly. Well stocked inside Folsom outlet

The store is very nicely stocked with plenty of clothing and footwear selection…read more After purchasing two pairs of athletic footwear for the first time never owning under armour footwear. After wearing then for two weeks my feet became very sore and the footwear became very uncomfortable. I called the store to see if I could exchange the footwear but was told they need to be in new conditions not warn. I explained to the sales associate how is it possible to know if you don't wear them. I'm sorry you can't return them. Very unsatisfied customer I will never purchase anything under armour again for myself or family.

The store is quite impressive, in service, content and size. The store is very well organized,…read morewith separate areas for sports clothing, shoes and accessories so you can easily find what you were after. If you still can't find the item you're looking for, there's always staff around that can help you. The price is a little on the high side, unless of course you wait for a sales event or find items on the clearance racks. Quality is very good and the styles are on the more modern side. There are a lot of items to suit men women and kids. Checkout staff are really efficient. On Cyber Monday, the line was around 5 to 10 people long, but never got longer because the checkout was fast enough to service the line of customers. And that was with only two cashier's open! If you're in the hunt for sports gear, you should try this place...

My son ( age 7 ) was soooo excited to get a new bike with his birthday gift card $. We started at…read morethe Roseville location and sadly the only bike that fit him was already sold. They told us Folsom location had 6 of them. So we drove to Folsom ( 38 mins away ). Went to the bike section, saw a red version of the bike that fit him. Already sold! I asked the store clerk why I was told there were 6 here but none out except the sold one. Dee ( sales person ) was so kind. They said, well, we do have them but they are all in a box because I just scanned them in. If it's "the bike" then how about I ring you up and suddenly it becomes an order but just a shelf restock. I will gladly quickly put it all together so that it's safe and fully assembled for you to go home today. 30 mins later we rolled out with one VERY happy kid and parents !! Dee was a lifesaver on so many levels! Thank you for caring like you did today !

Im surprised this place even has 2 stars. Zero help and the employees have no idea on products…read more Don't waste your time here. The web sight doesn't reflect whats actually in stock.

Literally was closed on 6/1/25 due to the manager not showing up to work. The poor associate…read moreoutside in the 90degree heat could not get I. And was telling customers the store was locked so no one could go inside. Drove to the outlet from Stockton to save a few bucks and literally was a waste of money and time.

Our kids in need for shoes after over a year just cooped up at home and their feet outgrowing their…read moreshoes. We would usually buy online. But, our 10 year old needed to try on shoes to feel which size was more comfortable for him. We walked in was not greeted. No biggie because we saw one girl at the end organizing shoes. So I assume it was only her on the sales floor. My daughter came along to look at shoes with me while hubs went with our son to look for theirs. As I was looking for a size . A young guy came by us. Reshuffling the shoe box. I was talking to my daughter and mentioned to her that the converse moon heart she wanted didn't have her size and I would buy online for her instead. The guy who was not even 6ft from us didn't bother to ask us if we need help checking for sizes. He continued to reshuffle the shoe boxes. We walked around the other side so we won't have to squeeze through him. Again, we were at the corner and my daughter saw another shoe she liked but, they didn't have her size again. BUMMER! The same guy didn't bother with us. As we couldn't find any shoes we like and if there was one we like there are no sizes available. As we were heading out. We saw a middle aged man standing in front of the checkout. (Look like the store manager) because I overheard him greeting customers coming in and while their exiting. He made eye contact with me. I thought he was going to say something as we head out. He quickly went over to his right side to help someone else before I can even ask him a question. Talk about rude and unprofessional. I changed my mind about buying their shoes online. I'll shop elsewhere when there is someone who is willingly to help and doesn't act like we are nonexistent.

It's been one of those days, so sorry I don't have any pictures to share. The backstory is my…read morehusband has been dealing with Planter Facetious and has gotten some inserts at REI back in December and that got us through 4 grueling days of Disneyworld. Since then he's had flair ups now and then, but nothing compared to this weekend. We walked 8 miles over 2 days in South Lake Tahoe and he was feeling it. Last week he was having a conversation with is coworker who is a runner until she got planter factious. That got talking to him talking about his foot issues to. His coworker suggested we get some of these really tacky shoes that looks like crocs living on a billow. According to her they are supposed to be helpful and at the same time you wouldn't want to be caught dead in them. In their ad they were referred to as recovery shoes. With his cowered suggestion he was finally open to exploring the new shoe option. Previously I tried to turn him to getting some new shoes at REI but, he thought the inserts were good enough so I let the subject drop. I did some research on the shoes his coworker suggested and read mixed reviews on Reddit and other sites. He's in so much pain that we're willing to try anything. Sadly, they don't sell this brand at REI so I talked him into going to REI and giving something they have in stock a try. When I had Planter Facetious my girlfriend turned me to HOKAs. Those weren't an instant cure, but they got me on my way. So, I suggested he give them a try for a daily shoes and another shoe aka a house shoe. From what I have been told you shouldn't go barefoot when you have Planter Facetious. When we got to REI we started our search for a house shoe, the ones his coworkers suggested looked more like an house shoe than a real daily shoe. When I was searching for reviews on the shoes his coworker suggested I got a lead on OOFOS. They were recommended by one of the reviewers that didn't find the other shoes helpful. OOFOS are located in the shoes section on racks near the rubber Birkenstocks. They had lots of OOFOS. Both slide and thong options. He tried both on and went with OOriginal Sandals, the thong styles they were more comfortable. Next for the hard part. Searching for a daily shoe. He tried on many models. Two different styles of HOKAs and Brooks. After walking around the store for around an hour he settled on the Brooks. They are dark grew with a muted red swish on it. Very stylish in it's own way. He just bought a pair of dress shoes that look fabulous and he's sad to not be able to wear them now. Too bad as I really like them. Hopefully after he recovers he'll be able to wear them again. I've been going on a few years now using my HOKAs as my main shoe. I trade off on Sundays to go to church and wear a pretty dress shoes and I recently got a pair of saddles from the geriatric shoe store that are cute and comfy. For my house shoe I use my Birkenstocks. The classic style with the fluff. While he was shopping for shoes I went coat shopping. I wanted a white coat that was fashionable and functional. I found some really cute ones, but they were more fashion then functional. I finally settled on a white rain coat that will be perfect for our trip to Seattle. It's short but not too short that my purse sticks out. I think it's going to be a good additional to my wardrobe and gives me an option to my red raincoat that I got a few years back at REI. Now we're hoping we made the right decisions and all he'll have happy feet. I really hope his feet heal before our trip to AZ where we'll be doing a lot of walking as we explore Horseshoe bend and Antelope Canyon.

Adrian, or "Dr. Adrian" as his name tag said, was amazing. When he first asked if I was an REI…read moremember, I immediately got defensive because I hate being sold things. He stayed calm, explained exactly how the membership would save me money on the repair, and he was completely right. What struck me was that he kept trying to help me even though I was being uncool because I assumed it was just some scam to get me to sign up for something I didn't need. He also charged me only for the work my bike actually needed instead of a full tune-up, which saved me even more. I hadn't ridden the bike in five years, none of the gears worked, and when I got it back it was flawless. He's a great mechanic and a genuinely cool guy. I even stood around talking with him for about 10 minutes after dropping the bike off. Highly recommended. I'm glad I now know who to call if my bike ever has a heart attack..

If you're tired and fed up with inferior customer service, make sure to stop into this Jockey…read moreOutlet store, when Wilma is working. This wonderful lady is such a great example of how retail customer service should be. Honestly, if more of my shopping experiences were like this one, I'd use the Internet a lot less for my purchases. And yes, I'm talking about undergarments, T-shirts and chonee's. I think Wilma just "sets the example" for all the employees here, since I've never had a bad or unpleasant experience while shopping here. You can always catch a good sale and their selection is great. They even took extra time and care to fit my wife "correctly", evidently this is a common issue with "the lady's", because she was very impressed. Make sure you sign up for the frequent buyer program to earn extra discounts and perks.

Good price for the brand…read more This is an every time stop for me if I am at the outlets. Jockey is a favorite brand of mine and the selection here is pretty good. Prices are really good here. Service has always been great here. If you are looking for basic Jockey stuff this place is a good stop.

Big 5 is a sports retailer. They carry a bit of everything but not at mass quantities. I've been a…read moreBig 5 customer forever and have shopped at the Folsom location for quite some time. The prices are low. Lower than their competitor down the street (hint: name starts with D). Big 5 sells sports specific shoes, sports clothes, fitness equipment, sports gear, and accessories. This location like most all Big 5's have zero interior design theme. But who cares,since the prices are low and customer service is on point. Another thing to note is that they carry seasonal specific gear. In the summer, they have life jackets, swimsuits, kayaks, boards, and water toys which is convenient if you're headed to the river or any of the multitude of nearby lakes. Plus in the winter, they have snow clothes, snow shoes, and sleds. From Folsom, it's not that far of a drive before you get to snow elevation.

My fiancé and I decided to stop in to get some new summer shoes since mine broke and his were worn…read moreout. I purchased the Maui & Sons Cove Women's Sandals my fiancé helped me pick out. I'm tall so I have large wide feet so it can be hard for me to find shoes in my size, I tried on several sandals and these stylish adjustable sandals were the only pair that not only fit perfectly, but felt comfortable on! I've been wearing them for a few weeks now and despite stains, they've held up very well! My fiancé loves Sketchers so he picked out the Sketchers Men's Foamies Go Walk 5 - Astonished Clog! He said the cushioned soles were extremely comfortable and holes made them feel nice and airy! When the clogs gets wet it drains easily as well! I would recommend this location, the staff were very friendly and helpful and we saved $5.00 thanks to my fiancé's Boy Scouts of America coupon card we brought in! We'll definitely be back, they always have the best deals around and plenty of shoe options! We're hoping our durable shoes last for our Honeymoon in Hawaii next week, if not we know where to get more, ha ha! I may just have to try their Arizona Fruit Snacks as well we saw at checkout our next visit, I never knew this tea company made snacks as well! Did you!?

Slowest wait staff at the gun counter. My favorite was the fat Hispanic guy who told dumb jokes…read morewhile completing government paperwork regarding a firearms purchase. Wrong time, wrong place dude. Waited in line over an hour before leaving. This team DOES NOT have the skills to work at a regular gun store.

Absolutely terrible customer service. Go here if you want to be ignored for 30 minutes by the guys…read moreat the gun counter.