It's a decent store in a convenient location, but the staff can be remarkably inattentive to…read moreanybody older than about 30 (Pro tip: older women shopping in Sephora probably have more money to spend than that teeny bopper you're ignoring me for). I've had one or two good experiences, but the staff turnover is pretty high so I've not seen them again.

I want to start out by saying that I love Sephora and usually shop at the Victoria location…read more Unfortunately my experience was not great, waited for staff to help me- no one came. Tried to find staff to help me out-couldn't find anyone. Decide to buy items regardless (can always take them into the Mayfair location). Cashier was unfriendly and cold. Did not get a bag for my purchases....she simply put them on the counter with my receipt and pushed them towards me. The only reason for two stars is because the store was clean and items were in stock. Will be sticking with Sephora Mayfair for sure!

After Christmas sale is awesome at Bath & Body works!…read more They have tables set up with products for 75% off as well as many for 3.95. This includes a variety of different fragrances both seasonal as well as regular scents. You can get body sprays, lotions, shower gels, hand soaps ect. They also have other sales and promotions throughout the store. Sign up for emails and get coupons and notified of sales. Currently they had a coupon for 10$ off when you spend 40$ My Mom was with me and for 33$ ( including tax ) we got 1 body lotion, 3 body creams, 5 shower gels and an anti bacterial hand sanitizer using the 10$ off coupon. As for the service - the girls were helpful and very friendly both on the floor and at the cash. The store itself was bright, well organized and clean.

It is not certain if having a BBW on Vancouver Island is good or bad. On one hand, my Visa will…read morebreathe a sigh of relief as stocking up on lotions and potions won't mean a ferry fare and hotel room. On the other hand, however, the temptation to drive up Island just at the hint of a new scent or sale may prove to be more than my bathroom cabinet can handle. To be serious though this place is great. The staff were enthusiastic and friendly, a novelty I pray won't wear off. The products, as my Visa can attest, are outstanding. My favorites are the Nectarine Mint Anti-bacterial handsoap and anything Japanese Cherry Blossom scented. So if everything is just so perfect why only four stars? Price matching for half of a star. The deals in the US are far better (I know, no ferry or hotel costs), the other half a star is there are no refill size products for items such as the handsoaps, kitchen soaps or anti-bacterial sanitizers like there are in most US locations. I know, ferry and hotel costs, but I am a miser and there's nothing wrong with recycling.

I've gone to Chatters Nanaimo twice now and both times received amazing hair cuts. This particular…read moretime was with Ry, and she was super knowledgeable about my hair right down to my hair type's Ph level. I have a curly pixie and she was not intimidated at all. I also booked this appointment online and I learned that it is okay to book any spot that is open but was advised to book ahead as they get quite busy. But the BEST part was, apparently they have a loyalty program and I ended up getting $12 off of the price! As if I needed a reason to go back to Chatters (both Nanaimo and Victoria have great hair dressers), now I'm definitely not getting my hair done anywhere else!

Terrible! I walked two steps into the store and the sales person/ stylist came right up to me, said…read morehi, she smiled, and then asked me "why do you look so tired?" I was stunned and asked her pardon, and she proceeded to say the SAME thing! I asked her if she indeed said that and she said yes. I didn't know what to do and was insulted, so I turned around and walked out. Needless to say, not a good experience and I left empty handed.

I made the mistake of letting a woman from Vine-Vera lure me into the shop for "2 minutes" that…read morelasted much longer and made me late for an appt. It was my own fault. I should have never trusted a company that has a sales person standing outside the store offering samples. I don't know what I was thinking. I come to find out that this product is very expensive, (at least, IMHO for the average person) and once I stepped into the store, the high pressure sales started. My second mistake was not wanting to over-talk this woman. I told her that I didn't try new products unless googling them first. She still wouldn't stop. I googled the company and product when I returned home and found that evidentially this company is known for their high pressured sales techniques. Sure, there were a few reviews where people state that money is no object when it comes to their skin. But I think that most of the reviews were very negative...I here is another one. One other thing is that when I said that I couldn't afford the $160 moisturizer the woman said that she would secretly give me a deal. OH PLEASE! Then I find out that this i,s also common with this company. If you enjoy bartering with high pressure sales people, by all means walk into this shop. Otherwise BEWARE!

Back again sadly with no response from Homesense/Winners in Nanaimo to report; even after sending…read moreadditional emails directly to the CEO. In four years on this personal mission to have them accommodate the elderly & disabled; not one Homesense employee has had the common decency to reach out to me. So, if you're in the above category; best you stay home; or sit outside in your car while everyone else shops! Homesense does not give a damn if you can only peer through the front window.......Pathetic!

Need yourself some good threads without the jawdropping prices demanded by department stores?…read moreWinners, like its US counterpart TJ Maxx (or TK Maxx, in the UK), sells men's, women's, juniors and children's clothing, accessories, and shoes, and housewares at a substantial discount. Clothing brands range from little known to fairly upscale designers, like Michael Kors, and similarly for shoes and hosiery. While I've found plenty of brands I barely recognize, every now and then I luck out with a Tahari jacket or pants, BCBG dress (especially in juniors), or upscale pair of designer jeans. Don't come looking for True Religion, but you can luck out and net a few good deals. Winners is an anchor store in Woodgrove Centre, which makes an excellent stop when searching for a separate, jeans, or shirt. Note if you're on the ends of the size spectrum, you will have far fewer options, and this is especially true for bigger sizes rather than small. Small and medium (for ladies) and medium or large (for gentlemen) get the most representation. Petites for women have their own section without a corresponding tall area, though sometimes you luck out and find the rare pair of tall pants in the ladies careerwear area. Because many items are overstock, remainders from last season or the like, I buy on the "check it twice" and "get it now" principles. Check every seam, button, and the like for defects. Always try clothes on because sizes sometimes are irregular, even more than usual. Return policies with Winners are easy and generous, but it's buyer be wise in these types of places. Second, don't assume whatever you saw on the shelf will be there next time. Winners doesn't have a website where you can order the shirt or pants you saw last week, and you may not find them again. The store doesn't feel like a downscale department store, as so many Sears now do, thanks to wide aisles, bright overhead lighting, and a care about the merchandise. You won't see clothes strewn about like a teenager's bedroom thanks to associates who actually ensure things stay tidy. The clearance (red tag) areas, especially around cosmetics and hair care, does tend to be a jumble of products on the shelf, but these are limited. Downside: Children's section for 0 to 5 (toddlers) is woefully slim and entirely weighted towards girls. The boys racks have next to nothing, and no shoes or accessories. Protip:

Not the best Bay I've been too. Selection wasn't the best and the layout of the store was hard to…read morefigure out where anything was. Staff however were friendly. The lady in woman's fashion offered to price check for me when I couldn't find the self scanner. I liked that they had Free People. My favourite line of clothing. But I didn't find anything to buy. What I did like, was very pricy. Not much was marked down despite it being Boxing Day.

I used to visit The Bay a lot as I'm a big makeup lover and it was the one place in the mall that I…read morecould buy MAC cosmetics. I'm an autistic, young woman with an anxiety disorder and I was told that the MAC counter was always a safe place for me to come to. I made friends with Shanel, one of the employees at the counter, who still to this day is one of the sweetest people I've ever met. Fast forward to January 2nd, this year, I came to the counter to look at products, post Christmas, and was confronted by the store manager, Nadja, whom asked to speak to me. She humiliated me and discriminated against my disability of being autistic and kicked me from the store and told me I was no longer welcome unless I was making a purchase and directly leaving. I came back the next day to return items I had bought from the store cause I wanted no affiliation with The Bay and the entire time I was surveilled by five employees. I felt like I was being treated like a criminal. And for what, always being kind and respectful to all the staff, never shoplifting, but the second I have a disability, I'm the most horrible person that needs to be removed from the store? Absolutely unbelievable.

Worst customer service possible. The staff blames each other for billing errors and false promises…read more Call in "Don't worry, my friend, we will fix this" and then nothing. Working on the same problem now for two months and absolutely no closer to having it fixed. Each staff member is more useless than the previous. Avoid this business.