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    Adenike Ogunbekun, DDS - Novaline Dental

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

    Services - Adenike Ogunbekun, DDS - Novaline Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    6 years ago

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    Manassas Smiles

    Manassas Smiles

    4.1(49 reviews)
    0.2 mi

    I selected this practice based on strong Google ratings (4.8+), providing me a sense of trust…read more Unfortunately, my experience did not match those ratings. My initial appointment was for a cleaning, which I never received. Over the course of a year, I repeatedly asked for routine cleanings & was never scheduled for one. My final appointment in May 2025 was supposed to address what I understood to be a filling. When I arrived, I was informed I would be receiving a root canal. This was the first time a root canal had ever been discussed with me. There was no prior explanation or consultation about why such an extensive procedure was necessary. I felt unprepared but agreed. During the procedure, there were complications & I ultimately lost the tooth, which had not been causing me pain or any noticeable issues prior to. Afterward, I researched beyond Google & found other patient reviews on different platforms describing experiences similar to mine. This was my personal experience, & I strongly encourage prospective patients to research via a variety of review platforms.

    After writing a review of the front office staff and lack of respect and customer service, I was…read morechastised by the Office Manager who suggested I find another dentist. I totally agree! Let me say, the back office (Dentist, Technicians) are wonderful. They are professional and understand customer service. This is not the case with the Office Manager or front desk staff. The Office Manager was rude, unprofessional and had no clue about customer service.

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    Adenike Ogunbekun, DDS - Novaline Dental - generaldentistry - Updated October 2026

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