If I could give the village no stars, I would. I've lived in Addison for more than four years and…read moreevery interaction I've had with the staff here, particularly at the finance counter, has been unpleasant. First, before they even start any interaction, they ask you how you're going to pay for it. I don't know, with seashells? The tone of voice they use implies that they think you can't pay. Also, I went there this morning to get a $50 stamp for refinancing my home. This is our second refinance, yet this time, we have to get a sewer inspection. I have no idea why, we're not building, nothing is changing hands, we're just trying to get a lower rate. They only schedule these inspections on certain days during certain hours (plumb job, huh?). I voiced my annoyance with this hoop I had to jump through after four months of trying to refinance and the woman at the finance counter snottily told me "All the information is on our Web site." I told her, rightfully so, that the Web site is archaic and hard to navigate. I couldn't even find the hours that the village is open on the Web site and had to check the village's Facebook page. I hope that the several hours of inconvenience the village is creating for me is really worth the $50 they're charging me for this stamp. I am positive that the $50 will not offset the cost of a city employee coming to my house to inspect my sewers.

All staffs there are very friendly! I never expected government agents could be such nice. Solutes.read more

I AM NEVER GOING BACK HERE…read more We all waited for 45 minutes standing in a hot stairwell to check in even though we all had appointments. There was no one assisting or giving directions when you enter so people were cutting and fighting. It was complete chaos and it was unbearable standing that long in a hot stairway. An elderly woman looked like she was about to pass out. Finally got my photo taken and the woman taking the photos was so incredibly rude. Gave us no direction. SIGN HERE! Where? Is the photo already taken? YES! NOW SIGN HERE! I had to sit and wait another 40 minutes after checking in to watch this woman scream at everyone including elderly people. I had an appointment for 10:50 AM and left at 12:30 PM. THIS IS A COMPLETELY UNACCEPTABLE WAY TO TREAT YOUR CITIZENS.

My wife and I have had great service from the Social Security office in Bloomingdale, IL. After my…read morewife retired she had a number of complicated questions to be answered which she then called the Bloomingdale office and the Customer Service person (my title for them) suggested she come in, which she did. We were amazed the agent truly wanted to work this out in person. When my wife came home she couldn't believe how sharp the agent was in understanding her quandries and quickly creating solutions. Wow! I myself, have had numerous communicaitons with that office and going on line to the Federal site to retrieve necessary data re: my social security data and how to source it sans a person. Their website is well designed and has any data you may need to efficiently work with your account! Allan J Costello

I was dumbfounded as to why this lady, I don't even know, was rude and very stern with her answers…read more Then all the sudden I remembered ,You're in the social security office, that's why. Get a different job #8 . Your customer service skills suck. They gave them a 2 because the security person was really nice.

The clerks in this building are some of the most rude, unprofessional government workers I've ever…read moreseen.

Post Covid this facility has significantly changed. They…read moremoved into a new location with more space but not more employees. This facility is by appointment ONLY! Go online and get an appointment BEFORE you drive over. I arrived at 2pm and over heard a staffer tell security, "No more walk-in's. Period. We are short handed." Once you set up an appointment and get in the system the lines randomly move so you have no idea who will be next. Employees are knowledgeable and courteous but I wouldn't call this friendly.

I haven't been to a DVM for awhile and was dreading going there for a title change. I was…read morepleasantly surprised at the changes that have been made. I went online at 6:30 am and was able to choose from a lot of appointments for that day. They had a lot of staff there and the process was seamless. All the staff I talked to were upbeat, pleasant and helpful. The whole process took about 20 minutes. Definitely recommend this facility and location.

This place is great!…read more You drive in, they take your money, and you drive out! 6 lanes for reading Ipass Transponders while driving 70mph, and 3 manual lanes...what else could we ask for? 7 lanes of no stopping toll-taking??? I think not...that would just be crazy talk! I can't wait for the roads to be paid for, then they will eliminate the tolls...Yeah!

Agree with everyone else, the Village of Hillside should be investigated for ticket scams. They…read moreare very unreasonable about their ticketing policies and hearings. Other towns have signs posted "Right turn on red prohibited" or "Right turn on Red allowed after complete stop". They leave it ambiguous here and use it to the town's advantage to issue as many tickets as possible. It is a cash cow. They even usurped borders of neighboring towns so they can issue tickets on the other side of the street too. This should be banned in Illinois, it is taking advantage of the public. No one will want to drive or visit this town due to their extreme policies on ticketing, it is out of the norm and a definite cash cow.

Village of Hillside has sent me $1000 in red light tickets. I don't live there. I used to commute…read morethrough the area to get to work. I was never notified of these tickets until the secretary of state sent me a later 2 years later that my license is going to be suspended unless I pay these tickets. When asked if I could reduce the fines? Too late, they have been sent the bill to a PRIVATE COLLECTION AGENCY. Enjoy your filthy money. I hate this town.

Let's talk about vehicle stickers…read more I was not aware of this phenomenon until I moved to Illinois. I was not aware that many suburbs had them until I moved to Wood Dale. THOSE stickers are actual stickers. They are an enormous pain to get off. It took me over an hour to scrape, peel, razor and spray my previous two off. So enter Lombard. You know what Lombard's vehicle stickers are? Vinyl cling. No adhesive, no mess. BRILLIANT. I love it. It's such a small thing, and yet, I am so grateful. For I know as long as we live in Lombard, I will not have to peel and scrape endless stickers off my windshield each year. (Oh, and the police and public works departments are pretty helpful, as previously noted. They listen to my suggestions. They take my stolen GPS report without calling me an idiot. They CALL me to explain why there's no crosswalk at Highland and Majestic. Rock and roll.)

Lombard, while I am still most appreciative of the things I mentioned in my previous review, you…read moregotta lose a star now. The storm blew through here on 7/1. Please explain to me why it is now 7/17 and the storm debris is STILL on every street? I've driven through Elmhurst and Villa Park and they are at least making progress. But you? Nooooo. Also, remember that blurb in my original review about the oversight on my part in paying my sewer bill? Did you have to retaliate with oversight on YOUR part in closing the file on that as PAID? The mortgage company was not amused when it came time to re-finance. Neither was I.

Trying to get a permit for a new driveway and they want us to dig up our grass to see how deep the…read moregravel level is before they will issue a permit. Can not get a straight answer from anyone at city hall. the planner, Andrew, is ignorant because he tells me that because I'm the owner, I have to dig up my grass to find out how deep the gravel is . I'm a 74 year old disabled man; how am I suppose to do this?

I have lived here for m9re than 30 years. Yes, it's true, the city with their permit system is a…read morenighmare. Once u figure it out, keep notes on the right peoe for the future . I can and have left bikes on the lawn, front door and car unlocked, etc. I have never had anything stolen or robbed. I have the nicest neighbors in the world for the past 25 years. There is a guy down the block who is a di$k, but theres one everywhere. Im glad i raised my kids here.