Initially, I was not overly impressed with my Customer Service experience with PGT. Navigating…read morethrough their customer care department was slow and fairly cumbersome, that is until Sara Lee got involved! she's single-handedly elevated my experience from mediocre to unbelievable! Because of her response time, attention to detail, and overall professionalism, I am now a very happy PGT customer! Thank you Sara Lee!

Glass is dirty inside of my hurricane windows from Suction Cup lifters and PGT black caulk. No way…read moreto clean it now after installation.

I had shower doors installed last week. fantastic everything. Friday I noticed some black marks…read morethat I thought might be from a sticker before the protective coating was put on. I called and left a message Friday (Good Friday). They returned my call Monday and within one hour I had a new shower doors installed. I cannot say enough good things about this company. Mandy who answers the phone is so pleasant and helpful. We all know you can tell how good a company is by who the first person you talk to is. Joe and Lazaro were the best installers. They kept everything clean and protected and they were so friendly. I will recommend this company to everyone. It's so hard to find such great customer service anymore. They are definitely one in a million.

Buyers beware. As a local business owner I give a sub-contractor numbers chances to correct their…read moremistakes but this company does not backup their product/service. I would hate people in the community to be taken advantage of like we were. As custom home builders we try to use local businesses for our labor and supplies for each home to support our local community. We hired this company for mirrors in a high end custom home. We did not get the service or product we paid for. It all started when they charged our CC without permission after install- we received the bill after the charge?. Next, they did not clean the crayon/marker off the mirrors installed so they missed the fact that two mirrors were scratched and not receiving the invoice or being asked to sign an order on site, or even to accept the product, we did not call within the 24 hours as we did not know this information- again because they had yet to send us this info. When we did call and email to ask that they fix their defected product, they refused . We explained the entire process and timeline but were told it too bad, They refused to stand by their work and the mistakes that their staff made. How disappointing when you try to give this local company a chance and they really mess you over. I am writing so this does not happen to anyone else in the community. Please beware when calling this company. They do not take care of their customers.

Got our new window installed and it looks great! Simon was very professional and helpful throughout…read morethe whole process. The price was also the most competitive compared to other companies we looked at. Super happy with the result and highly recommend!

Service to fix a sticking impact window was scheduled quickly. I was given a couple different…read moreoptions with reasonable prices quoted on each. Saved me having to replace the window which would have cost $$$.

Dave Can recently fixed my bathroom door, and I couldn't be happier with the experience. He was…read morevery professional, showed up when he said he would, and completed the job quickly and correctly. His pricing was very reasonable, and he was a genuinely good guy to work with from start to finish. It's hard to find someone who's reliable, honest, and takes pride in their work, but Dave checks all those boxes. I would absolutely recommend him to anyone looking for quality handyman or home repair work and will definitely call him again for future projects.

I cannot recommend Dave highly enough. He carried out drywall repairs and carpentry work in my…read morekitchen, and he is, without question, the best tradesman I have encountered in the United States. His workmanship is exceptional. He is meticulous, precise, and incredibly neat, with an obvious attention to detail that sets him apart from others in the trade. He takes genuine pride in his work, and it shows in every aspect of the finished result. Beyond the quality of the work itself, he is also an absolute pleasure to deal with. Professional, reliable, and extremely likeable, with a great personality and a calm, reassuring approach. Finding someone who combines this level of skill with such professionalism is rare. I would trust him with any job, large or small, and would not hesitate to recommend him to anyone looking for top-tier workmanship.

Easy to schedule and done quickly! Everything was taken care of and followed up on. Friendly staff.read more

Waited for 7 months for a Crimsafe door with 50% down payment. They installed an inferior door…read moredoing the old switcharoo. Seven months they had my money. What I am concerned about is them taking advantage of other disabled senior citizens. I do NOT recommend them at all. I would give them a zero star rating if I could. Terrible experience. The girls in the office were always nice on the phone.

After a couple years of dealing with hurricanes and putting up shutters over our old windows, we…read moredecided it was time to upgrade to impact windows and doors. Armored Dade was great to work with from start to finish! The installation crew was fantastic. Very professional and clean. We couldn't be happier with the quality of the windows. We've already noticed a significant reduction in outside noise, and the windows seem to be keeping more heat out as well. If you are considering upgrading your windows/doors, we highly recommend going with Armored Dade!

"Excellent" is hardly enough to describe how our entire window and door replacement process went!…read more It began with a visit from Rob, the highly knowledgeable sales rep. He gave a thorough and comprehensive explanation of every aspect of the window, sliding door, and front door replacement. Our first estimate did not include replacement of three trapezoidal windows and one rectangular window above the front door. Once we realized that these existing windows were not impact-resistant, I requested that they be added to the job. Rob came and did extensive measurements, then he returned again with an even more experienced expert to confirm everything. The preliminary work must have been spot on, because these trouble-windows went in with little difficulty. Except for the large section of termite-damaged wood that the installer uncovered and, of course, completely removed and replaced. Given the special geometric and installation requirements, the finished product is incredible. The installation crew was technically expert. In addition, each one had a real concern for the extensive interior memorabilia throughout the home that we were unable to relocate before the work. Everything was covered and protected from both dust and inadvertent contact. This gave us the confidence not to worry about damage, and of course there was none. The final process involved filling holes in the stucco made by the removal of ancient sliding shutters, installing new trim around the three trapezoidal windows, and touch-up painting, including the new front door. Once again, extreme care was given to protecting the inside of the house near the door and the exterior screened entrance. The work was neat and thorough, and the final cleanup was total and complete I can't recommend Armored Dade highly enough. In my relatively brief stay in Florida, I of course have not avoided the countless TV commercials for window replacement: 0% off; buy 1 get 1; get 4; etc. Rob made no mention of any "deals" at his initial visit because with a top-quality product installed by a top-quality firm, there is no need for gimmicks.

This company was nice to deal with. Angel and Paul came out to fix a broken window. They were…read moreefficient, respectful of my things and cleaned up all the glass and materials. I will do business with this company again for sure. Thanks, Lemon Bay Glass.

Spectacular.. from start to finish. I wanted to update my bathroom without spending a fortune. I…read morehad the large mirror framed with white edges board over the sinks and shower door changed to simple elegant glass.. no aluminum edge as all one does is clean it!! Mike was awesome from start to finish-- a talented gentleman with an eye for detail and knowledge. From the show room to the finish carpenter Mike, they maintained Covid guidelines, came in a timely manner.