This place was not busy at all but when I enter the place anyone knowledge me and asking me what I…read morewanted and then finally they ask me what I here for I told him pedicure and of course there was another person came after me went first instead asking who came first . That person did not even knowledge about that. This place has no customer service to customer when come in .I will never recommend or even go here. I'm here still waiting been one hour still no help . Should I leave but waited to long to leave .

I was visiting my parents for the holidays and stopped by Beauty Nail. It is super easy to find a…read moreparking spot and you must have an appointment in order to get your nails done. If you pay in cash then you get a $2 discount. I received a gel manicure and pedicure, which only about $75. My technician was able to flawlessly complete both services within 1.5 hours and a week later they still look beautiful. They haven't chipped yet, which is impressive because I often get gel manicures done in Boston and have them cheap within a week. Fantastic service and affordable price! :)

Thank you Kathy for your skilled work on my hands they needed it…read more If I went anywhere else I knew I wouldn't be happy.

I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

Lovely ladies; very kind and attentive. My daughters got 3D nails and they came out so good!!read more

I am so happy to have found Mei online on Instagram, and visited Kieu yesterday to have my nails…read moredone by her. I have a very important work event coming up this week, and was stressed about having a good manicure that would look really clean and last a long time. Even though my nails were pretty simple for Mei's talented capabilities with designs, her work was excellent. I look forward to coming back here for nails. Thanks again, so much!

Lan, nail tech #13 NEVER disappoints. I've been going to her for 2 years now and she knows exactly…read morewhat I like. I come in and show her a design and she does it without failing, if not better. Always gets the shape right and length on point. Only place and technician I trust with my nails

Amazing job! Just moved into the area and was so nervous about finding a place since all the…read morereviews around this area seemed mediocre. First time here, I got a full set of acrylic nails and I'll definitely be back. The shop was clean and the ladies (employees and clients) were all so kind. Such a nice area!

I was at the MGM and didn't want to pay $50 at their salon so went here on a whim. Typical run down…read moreAsian nail salon. Not the greastest but also not the worst. I definitely wouldn't say it's luxury. Cash only, gel mani was $25. I had to sit under the light for 7 minutes after the top coat, which seems excessively long. I would give me end result a 6/10. The edges don't look finished, a bit of polish on my skin, and I can see brush stokes. While I was there a girl came back, it sounded like she just left and one nail smudge. The owner was pretty rude to her and said that's what happens with polish and she should have gotten gel. He reluctantly redid the nail. My technician don't say much and was on the phone during the end of my service. I noticed a lot of people getting their brows done. An older woman did then in the back corner. You had to take a number and wait. It looked like she took her time and filled them in after. This could be a hidden gem for brows but there's probably better nail salons in Springfield.

Terrible to get your nails or toes done. They gave me a terrible infected blister. I had to go to…read morethe hospital. When I went back to the salon to see if I can receive a refund they yelled at me saying it was my fault. They have terrible customer service I could not believe I was treated the way I was. They only take cash and never gave me a receipt either. WORSE SALON IN SPRINGFIELD!!!!

I occasionally come to Sophia's Nail Care when I'm visiting family in Western Mass, and I really…read moreappreciate the convenience of having this service available in the Agawam area. I've had a few good experiences in the past, and I'm not someone who's particularly picky when it comes to my nails--I usually just need them to look clean and last a couple of weeks. Unfortunately, my most recent visit was really disappointing. They didn't have the pink/nude color I picked, nor the alternative I chose, and the end color was completely wrong. The dip manicure took nearly two hours, which made me miss a reservation I had afterward. Even worse, the end result just wasn't up to par. The dip powder was applied in at least five thick layers, making my nails look bulky and unnatural. The edges were sloppy, and there was visible residue left on my skin and around the nail beds for days. What was also crazy, is that the tech kept dumping way too much powder to coat them (using half the jar!!) and blowing it off in my direction. I was completely (I mean COMPLETELY) covered in dip powder that other customers stuck their fingers in by the end of the appointment. Now that I've left Massachusetts, the dip is already chipping and catching on things. It's frustrating because when you're traveling, sometimes you just need your nails to look decent until you get home--but this time, they didn't even meet that basic standard. I really want to continue supporting this business when I'm in town, but I hope management will consider providing additional training for their technicians. Attention to detail truly matters, and with a little more consistency, Sophia's could be a reliable spot. 2 stars because there aren't really any other options in the area. (Note: the photo with the red nails was taken a few years ago (I've had pretty good luck since then, but not this last time).

Maia is an amazing and I always leave satisfied and always get compliments on my nails! She is…read moretruly amazing. Everyone in the shop is nice it's clean, and an enjoyable experience!

Peaceful, relaxing salon with two of the sweetest sisters that really care for you as well as your…read morenails!

The sisters are the best. They do a beautiful job on your nails in a Serene quiet environment. You…read moreknow beyond a shadow of a doubt that they are there to make you feel comfortable and beautiful, the prices are right and I wouldn't go anywhere else. I've been a customer for over 20 years.

I've been seeing the owner van faithfully for 8 years! I refuse to go anywhere else, and she is the…read moreo my person in 8 years who has performed my manicure. She has come up with the perfect manicure plan for my nails and explained the process of her getting to know my nails and figuring out what is best for the gel polish to last longest. Let me tell you my manicures last 3 weeks easily!!!!! She really did get to know my nails but not only that she got to know me, I love coming here and it's my retreat away.

This place was okay, I got a regular gel manicure for $40... which is crazy considering it's JUST…read moreGEL, so in total $50.. Lee did my manicure, but was literally watching the tv the entire time. I got my gel done on Saturday, today is Wednesday and it's already coming off. Save your money and time, I'm trying to find a new place ugh.

I stopped in to get a gel manicure. It was my first time at the salon,which is nicely decorated…read moreand very clean. I was pleased with the tech who did a great job. Definitely will return.

Completely disappointed and would NOT recommend. I made an appointment to simply get my nails…read morepainted prior to an engagement photo shoot. I informed the nail tech I was getting engagement photos at the start of the appointment. I got to my nail appointment 10 minutes early and I asked for 3 coats. She said okay with no reservation or hesitation. I then allowed for my nails to dry for over 25 minutes at their salon. She sent me off. I live 5 mins away and my nails all completely smudged. I had to cancel my other plans for the afternoon and return to get my nails redone a second time. Now, it has been almost 2 hours (for a simple non gel, non dip manicure). I ask to speak to the manager due to my displeasure with the service. He explained they don't like to "push their customers to not get 3 coats". Aren't they the experts when it comes to nails? Second time around, I chose a different color (thinking maybe the first one I chose was just an older polish) and only 2 coats. My nails have STILL smudged. I should've just bought my own nail polish and done my own nails. Will NOT be returning.