Cory and his team are all wonderful. Scheduling service is a breeze, and they even send reminders…read moreout for our yearly reverse osmosis filter changes. Salt delivery is quick and efficient, and for us, so worth the money to have them do it. I highly recommend Tri-State for your water softening needs!

Had a sprinkler company when we bought our house. When they were bought out the service went down…read more Found Tri-State and they have been wonderful. Proactive, communication is great and haven't had to call to set up an appt as they do it timely. Have had two great service techs out and both outstanding. Luke today spoke to me so I could understand and made suggestions without spending a lot of money and using a lot of water. I may be a bit of a nature girl. May be using one of their other services for lighting next year

Had a great experience with Mike and Ethan. Very informative throughout the entire process - you…read morecan tell they both are experienced and take pride in what they do. They believe in their product and take time to educate you on the investment that you are purchasing. I am so glad that we selected Ohio Valley Pure Water for our water softener and home filtration. We had a great experience and have noticed a huge difference in our water quality after installation. Really appreciate the friendly, professional service and look forward to doing future maintenance and possible RO service with them in the future.

This was a bad investment on my part. They over filtered my home. their prices are so OVERPRICED…read more warning

Good product, but customer service is terrible and manipulative. You can definitely find another…read morecompany to do the same work without all the extra fees and crappy management.

Wow is what I can say about this company. The owner Matt is amazing, very friendly and…read moreknowledgeable about his products. This is the second home we have have them install our water softener through out our house. They are very reasonable and care about there customers. Simply water is just great and they have an amazing and friendly secretary name Connie who should get a Grammy for her service. Thank you guys for taking care of our water in our home.

Please do yourself and call another company. I had a leak under my kitchen sink, they came out to…read more"fix" it and two days, it's leaking again. About 3 weeks later I had them out to fix a dripping tub spout. They came out "fixed" it and the next day there was water pouring from my ceiling in the basement. They had to come back and cut out the tile in the bathroom and I also now have a hole in my basement ceiling.

We have used Robert Jones plumbing for decades. Today is the last time I will be calling them for…read moreany plumbing needs. We needed a new toilet flange replaced. The plumber came on Wednesday and said it was a two-man job and he left. They promised to come back on Thursday between 9 and 9:30. He showed up at noon - and it was the same guy that came on Wednesday saying it was a 2-man job. We heard him on the phone saying he didn't know how to do this and asked for help. No help came so he did the job, it was done incorrectly. It is now Friday, and we are back to square one with not having the toilet completed. We are installing a new floor in the bathroom and the flooring people can't do their job until the toilet work is completed. There is no sense of urgency on Jones's part to complete the work. I could never recommend them again. Worst customer service I've experienced in a long time. Find someone else to do your plumbing.