Terrible business. They had done a print job for us six years ago and there had been no problem. We asked for the same job to be done this past month, but the co-owner Eugene flat out refused the job--based, he said, on a rumor he had heard from another printer that we had not paid that printer. I was shocked. That rumor was totally false: we had not done a job with that printer and we had paid promptly with Adams Specialty in 2012. I reminded Eugene he had done the job for us before and he claimed to have not known that. He then asked for cash payment upfront. We ended up going with another printer with excellent customer service who said he would gladly do the job and at a lower price than Adams. I was stunned by Adams' outrageous, unprofessional, and borderline illegal behavior. (By the way, I am a woman of color with an obviously "foreign" last name. My conversation with Eugene was conducted over the phone.) read more
