I called Adam to install two new garage doors on a new construction house. He came out to look at the job and measure up the openings. He seemed really nice and said he would come back and install the doors in about two weeks on 12/28/2017. He required a $1000 down payment for the garage doors so I wrote him a check. Adam contacted me 1/20/18 saying he was having some family issues and would get back to me on the Monday to schedule the installation. I have tried to contact Adam multiple times a week ever since 1/20/18 and he refuses to answer texts or voicemails. I feel he has stolen my $1000 down payment since I have not heard back from him for over a month and won't communicate with me. I hope Adam communicates with me so this problem gets rectified, otherwise I would be very cautious about hiring him! read more

I purchased an $89 Amazon Local voucher for tune-up, roller replacement, and alignment. Service tech came out within one day, which is where my good review of the company ends. My garage door has been out of alignment for awhile. One side of the garage is raised about one inch off the ground when the door is closed. You could literally see the garage door coming out of alignment every time it went down, if you paid attention. I was also missing one of the rollers and the door was slightly loud. Seeing as I know very little about garage doors, I figured I would get the voucher and have the "experts" handle the situation. My service call got off to a bad start when I explained that the garage door was out of alignment. The service technician took a glance at the door (from 10 feet away) and stated, "No it's not. Your concrete is uneven." The concrete is not uneven. It is perfectly straight from one end to the other. Maybe not level, but that is another issue and that is why the rollers are made the way they are (as I found out later through research). Don't you think a garage door "expert" would take some measurements to make sure that a door closes evenly? Anyways, I let the service technician do his thing. 30 minutes later he shows me that he lubed the track and replaced the rollers. He puts the garage door up and I close it. He then leaves me with an unaligned garage door, $10 in new rollers, and some grease on the track. Cut to 3 hours later. I come outside to open my garage door. I press the button. The motor engages for a split-second and then reverses direction. After several times trying the door, I cannot get it to work. I call the next day and leave a message that my garage door no longer works. Mind you, my garage door has worked every day for the past 8.5 years since I moved into the house. I receive a callback the next day from Adam, the owner. I explained the situation, that my garage is still unaligned, and that it no longer works. I explained that I did not want the same service technician to look at my garage. Adam told me that he'd be to my residence between 4 and 6pm. Adam got to my residence at 8:30pm, which made my wife mad, but I was just happy that he came out. When I showed Adam the unaligned garage, he glanced at it and stated, "It's not out of alignment, your concrete is uneven." Well, I knew where this service call was going to go. I showed him the problem with my garage door not opening. He presses the button a few times and tells me that the capacitor on the garage door is bad and that I need a new garage door opener. Mind you, he didn't take anything apart to come to this conclusion. He stated that my garage door opener is over 12 years old and that these things happen. I asked him if it was a coincidence that on the very day his service technician came out, my garage door, that has worked for 8.5 years, decides to die on me. Adam looked me straight in the face and told me that these things happen and there is nothing his service technician could have done to screw up my garage door. I basically tell him thanks for nothing and he leaves. Cut to two days later (after researching new garage door openers, installation, and alignment). I go out to my garage and decide to try opening it once more. I press the button and the garage door goes up. It is now much noisier than before I called the service technician, but it worked. I looked up how to align my garage door online. It literally took my wife and I five minutes to get the garage door aligned and to close evenly without a gap at the bottom. So, as a warning to everyone. Save yourself some money. Buy the rollers on Amazon for $10, buy a tube of grease for $3, and read up on how to align a garage door yourself. I am just glad I didn't listen to Adam when he told me I needed a new garage door opener. read more

Adam did a great job servicing our garage door that had been acting up because of the cold. We'll for sure go with him to have anything else done. Thanks! read more

Called on a Thursday afternoon and he showed up a 6:30 am Friday. Door springs replaced in less than an hour.

Great customer service, prices, work, response time, and overall experience with Adam. He is definitely on my list of vendors I will continue to do business with along with recommending him to everyone I know that needs garage door service. read more

Came out to diagnose issue with garage door opener as faulty logic board. I was skeptical as that did not seem to explain the issues I was having. He insisted that's what it was and would not answer my questions of "what if it's not?" When they finally came back to install the new board the light no longer worked. Techs came back and said they had forgot to hook up the new board to the light. The door worked for a few hours before same error returned. They said they would come back and look at it again, but never called, returned my calls, or came back again. I finally hired another company to fix the problem and it was a bad spring all along! I will NEVER use this company again. read more

Fabulous response time, really efficient installation and great up front pricing. Needed broken garage door spring replaced and called on Thurs pm. Adam was at the house at 8:20am that Saturday and done by 8:50am ( all by himself!) and even checked other door/applied lubricant. Door works perfectly now (decided to replace both springs not just broken one since he had it with him). Really great experience because of Adam and his professionalism. Recommend to everyone now! read more

We had him replace our garage door opener on 2/7 and now it is not working correctly. Garage door is making a clunking noise going up and down. This started immediately after he left. In fact, it was probably making this noise when he tried it out. We tried calling Adam about 2 hours after he left and everyday since then. Also sent a text. We need him back and he is not answering our phone calls. read more

Five stars! I called Adam on Wednesday and my new door opener was installed the next afternoon... and at a very reasonable price I might add! He took his time explaining everything I might need to know. He knows his stuff. Highly recommended. read more

Adam has made 2 visits to my house. The first time, a fast and inexpensive fix and the second time he aligned the sensors and got the door working properly for no charge. i seriously appreciate high quality service and the peace of mind that he is not trying to upcharge or inflate service fees at all. He provided expert knowledge and immediate attention. I highly recommend this guy! read more

Total time waster! I called Adam to fix my garage door that was broken. He came out a couple of days latter and did not have the correct amount of track. I them asked him if the unit could be repaired as it was only the gear that was bad. He said he would see if he could get the part to repair it . I told him if he could not just to install a new one. I waited 3 day and did not hear from him so I called him. Nothing no reply. I texted him and called again the next day, but no reply at all! My wife and daughter were stuck in the cold for a week as I waited for Adam to repair or replace my garage opener ! I have never had such poor service and non reply to my calls in my life! Also all the time I wasted dealing with this problem! read more

Adam and his worker Jay were both very professional. I signed up for an Angie's list deal after my opener broke. He came out the next day and scheduled the fix for the Monday after the Friday that he came out. Jay did the job and I could tell he had a lot of experience and had a good attitude. He went out of his way to add a support piece that I didn't have on my smaller door. I will also need a new door in the near future and I'll be calling them back. read more

Adam came out to fix our door after a DIY attempt to replace the springs ourselves. He fixed the issue in less than half an hour. He is very knowledgeable about his craft and is honest in his business practices. We appreciate the fact that he never tried to upsell other products or services. We highly recommend him! read more

Had my garage door installed July 2015. A trim piece cracked upon installation and I was told Adam would come back and replace it the next week. It's now July 2016 and the trim piece is still cracked despite numerous attempts to contact Adam. When I finally did have a verbal conversation with him, he lied to me stating he'd be out the next week to fix it. It's now 3 weeks later and he hasn't shown up nor called. I would not do business with him again nor would I recommend anyone to. Never pay any contractor in full until you are completely satisfied with the job. That's what I get for trusting him. He can talk like a good business man but can't perform the job like one. read more

The actual project went well. I have no complaints with respect to the performance and quality of the workmanship. My problem lies in the acquisition of a receipt for payment. The work was performed at a rental property that I own and manage. Circumstances mandated that the job be requested and directed by phone. Upon completion of the job Adam's Garage Door insisted on immediate payment by credit card. I requested that an invoice/receipt be mailed to me. This is a business expense that requires proof of payment in order to deduct the expense from taxes, this is the important point. I was told that this would be no problem. After about a week no receipt was received, I called to inquire about the status of the receipt. Adam assured me that it would be sent that day. Long story short, I contacted, requested, and even pleaded with Adam to simply send a receipt. The fact that no receipt was sent by Adam's Garage Doors is not really the issue. The lack of business acumen and lack of response to my request and the amount of needless time and attention that I had to spend to this petty matter is aggravating to say the least. This is why I'm writing a failing rating for this vendor. read more