This funeral home is terrible. They were hired to service my father's funeral on 1/12/2023. The only good thing I can say about them is that they did a good job on my father's body. Everything else was unacceptable. First, after the viewing, they rushed us into our cars to go to the graveside service. Only, we didn't immediately leave. We all waited in our cars for about 10 minutes until two men came out and asked "Where are the pallbearers?!" Ummm...you mean my brother and my partner? No one informed us that we were expected to bring our own pallbearers. We assumed that the $11,000 we were charged for the funeral that would include pallbearers. My brother, partner, and two cousins jumped up and volunteered themselves to help move my father's coffin into the hearse. Then the nightmare continues. They instructed us to follow them and then proceeded to lead us to THREE different random cemeteries before finally arriving at the correct cemetery where my father was to be buried. How do you not know which cemetery your client is to be buried at, leading a grieving family on an impromptu (and unwelcome) tour of cemeteries all over Savannah?! We finally arrived at the (correct) cemetery and noticed that my father's to be grave was at least 200 feet from where we had just parked. One of the two employees remarked "Well if I had known it was this far, I would have brought the rolling cart. Oh well." The "pall bearers" (my brother, carrying his own father's coffin, my partner, and my two cousins) struggled to carry the 250 lbs+ coffin to the grave. The service, thankfully, went without any additional problems. But the ordeal continued the next day when we realized that we had never received our father's death certificate. We called the nursing home that he passed away at and they stated that Adam's Funeral never sent them the certificate to be signed by their physician. We then had our legal representative call Adam's, and they curtly said that they would only speak to the person who paid for the funeral. So my brother and I went to the funeral home ourselves (along with our legal representative). They immediately claimed that they had just faxed the death certificate to the nursing home (of course). I wouldn't recommend anyone trust this funeral in handing one of the most stressful and traumatic experiences of their lives. Stay away. read more