It was time to consider a replacement of my 15 year old HVAC system for our home. I called 3…read morecontractors to arrange a meeting with a consultant. The first company to provide me with a convenient date and time was Raynor. I had used Raynor several times in the past for electrical work. The young men who performed those jobs were polite and skilled. So I expected the same level of service for HVAC work. The comfort consultant-- Aaron-- arrived on time and was professional, knowledgeable and patient. He asked questions and listened. After evaluating the needs and my budget, Aaron listed several brands and payment options. Aaron advised that he would email the proposals and would include consumer brochures for my review. Within hours I received the email as promised which was thorough. Based upon my prior experiences with Raynor, I canceled the other appointments and executed the contract. I highly recommend Raynor for both electrical and HVAC work.

Horrible and we gave the every opportunity to do the right thing before posting a negative review…read moreor legal recourse! On July 1st, 2026 when the temperature was close to 100 degrees outside, we experienced a breakdown of our AC. Obviously with the temperature where it was, we were in a pressing situation. We looked up local contractors, chose Raynor because they were able to come out the following day, July 2. The tech showed up on time and told us it looked like a $400 job to fix. Once he started, he came in and told us he needed his electrical crew to come and fix something with the breaker. After they showed up 1 1/2 hours later, the price jumped to $1849.00. Since we were already being charged for them just to show up along with the fact that it was close to 100 degrees, we were in no position to get other estimates and wait. Their evaluation and payment price is on attached invoice. We trusted their advice and had the repairs done. Fast forward to Aug 10, 2026. The $99 extra maintenance extra charge we paid which was suggested to us from last invoice was due. The tech (Josh) came out and started with the furnace. Within 15 minutes he found a crack in the heater exchange. I told him that we just spent near $2000 last month with them to just get the air conditioning working. He was in shock of how much we paid despite working for the same company. He then felt bad for us and wanted his boss (John) to get involved to reduce or do something for us for this furnace repair/replacement. His boss came out and did a whole sales pitch (2.5 hours) on why we should use them. Then he looked at the invoice from the A/C repair and said there was definitely a mistake in the pricing. He said the "unit cleaning" of $600 should not have been charged. If you look at the unit, you can see it definitely was NOT cleaned. He said he would deduct $600 from cost of furnace replacement. So, again.....(I don't know why) trusted him and signed up for a 1 year interest free loan through GreenSky that they use. He told me the crew would be at our residence around 9AM the next day August 11. My husband works and had to reschedule meetings so he could be home. I had to reschedule doctor's appointment. So the next day August 11.....10:00 AM....nobody shows up. I called your office and a very friendly women apologized and told me the part was not even in. She had John call me back and he actually lied saying that he told me that he would call when the part came in. My husband was here when he told us the crew would be here tomorrow Aug 11 so I know what we were told. I did not appreciate him saying I misunderstood him. In that same morning I received an emai and text from the finance company asking for full payment of $8260 that day because Raynor had told them the job was completed (email attached). First of all, the finance was 12 mos, no interest and would not start until job completed. So I have John's boss Tommy call and said that was a mistake and offered me free maintenance which we already paid for. I said no thank you and he said "Let me make this right, just give me a few minutes, I'll get back to you. Never heard back from him. At 8:15PM, same day, I get a text from John saying that his crew will be at our residence the next morning like nothing ever happened. Between being lied to, having finance company requesting payment for no job and hours of wasted time and quite frankly total Bull***t, we lost all trust in Raynor the company and decided to take our business elsewhere. We had another local company come in for a "free" estimate. We showed them the A/C unit invoice and they told us that we way over paid. He looked at the unit and confirmed it was never cleaned (which Raynor charged us $600 for). He looked at the circuit breaker which was on the invoice as replaced for $400 and told us there was no new breaker installed (picture attached). They told us the price for the same exact job done by Raynor, they would have charged $800-$900 tops. We are an older couple and we definitely feel that we were a victim of overcharging. We will be putting this review on ALL social media websites. We would like to give you the opportunity first to refund us for all the overpriced items or discuss. Please respond to this email before we submit reviews. We also have hired an attorney in case we need to pursue further. Richard and Donna Eisenstodt

Shorted an outlet in my home and thought for sure I was going to have to pay lots of money to get…read moreit fixed. I called and spoke to Arthur and he walked me through it and saved me , ( I'm sure) a lot of money! He was so helpful. So kind. So patient. Absolutely recommend this place for any electrical needs. Really honest guy! Thanks, Arthur!

I called in a panic last night around 6:30pm. Every electrical thing in my house was blinking and…read moreblowing out. Arthur answered and very calmly talked me through it. He told me to call PSE&G and exactly what to say. I followed his instructions and everything was fine. To put cost and customer first, especially at this time of year, is a too rare occurance! I will call Lyons for EVERY job I have! Thank you, Arthur!!

Tony did a great job. Solid estimate, quick and high quality of the job. Well done. Thank you!read more

Quick , detailed and professional. Everything went well…read more Looking to schedule new stuff.

Switched out original builder grade thermostats on two floors to provided new Ecobee smart units…read more The Master Touch Home Service was prompt to respond and provided excellent communication through texts and phones. My Tech arrived on time and described what was giving to be done. He even needed to pull new wiring from the units to the thermostats and thankfully he had attractive base plates to mount the Ecobees on the wall, as the hole left from removal was too large. He then worked with me on my app. I am planning to use Master Touch for some electrical work and I will hire them for spring and fall HVAC servicing. I highly recommend this independently owned professional company.

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

Gerry & his son always do a good job and at a fair price…read more They replaced old motion sensing lights and it did not take long. Even set up the wifi ring network.

OUTSTANDING!! Prompt response, quick assessment, thorough…read moreand attentive! Able to provide various home services with extremely fair pricing! Very happy with my experience and will look forward to using Total Improvement Concepts again in the future.

I needed a ceiling fan installed for the first time. I called on a Friday and got an appointment on…read moreMonday. I was given a requested 3pm appointment and not a "window of time" like other companies, but an actual time that Mike promptly kept. He installed the fan in a relatively small space without issue. He was reasonably priced, polite, friendly, and professional. In the future when I need an electrician I will definitely call Mosley's.

Mike was referred to me when we lost power to our home. He was actually referred to me by two…read moreseparate friends so I knew that I would be in hands. Mike was easy to get a hold of and he was very professional and punctual. He diagnosed the problem within minutes. He had the needed repairs done and power restored in a timely manner. I would definitely use his services again and I will be referring him to others. Services: Repair panel, Restored power, Installation

Sounded like a Young Man just starting out. Had a few conversations w/Him but wanted Him to come to…read morethe house to check out the electrical work I needed done. He couldn't. He was too busy with other customers at that time.

Very responsive and knowledgeable. Great pricing and quality work. Employees were very friendly and…read moreprovided updates on their progress. Would definitely recommend and use again. They swapped out my old air conditioning system with a new one.

Prompt, knowledgeable, thorough. Good troubleshooter. Would call again…read more Recommended.

Don't bother calling these so called "Contractors". We made…read morean appointment 1 week prior and the day before the appointment my wife texted to confirm and this idiot says "I'm not going to make it, the work you have is too involved", it's simple work. Anyway, if you want to be disappointed....Give-'em a call.