I've been a customer for over 10 years. They specialize in foreign cars. I have a 2005 Audi…read moreAllroad. It still runs like a champ with 247k miles on her. The Gorge is fortunate to have auto techs that are honest, matter of fact and fix your vehicle for a fair price. I wouldn't take my car anywhere else. In fact I've had my car towed from Portland to this shop. Because I trust them. They tell you the issue & you choose whether or not to proceed. And yes, for a proper diagnostic, you have to leave your car. On that note; I read the one star reviews. I called & chatted with the owner about them. First off, this is an Auto Shop. Not Nordstrom's customer service department. Techs are techs. Direct. I think you need to consider that there are 2 sides to every story. "The break guy" - $1000 was to do a proper fix. 2 Rotors, 2 Calipers, set of pads plus labor. Les only quoted for one caliper. Which is unsafe. 6 months later, he is driving without any fix. Small town. Nicole & Dan are married. Brought in old Volvo. Nicole was less than helpful with the sound issue. She was sent the diagnostic & signed off on it. She could have declined or called to say that was not the sound. She instead became hostile & aggressive. So much so, she was asked to leave. Jack H is not in the customer database. His review is a lie. The check engine light guy. They don't stop working on a job because you pull up. Make an appointment.

I took my Toyota Tundra to see if my brakes needed to be bled. He said that they were fine. But, my…read moreright front caliper was sticking and it wasn't safe to drive. He gave me a quote of $1,000. I thought that was extremely high. I called Les Schwab and they quoted me $350. I took it to Les Schwab and they inspected the brakes and they said that nothing was wrong with them. This guy is trying to rip you off. Don't go there. Find someone else. ​

I dropped in this morning because one of my tire pressure sensors went south. Without an…read moreappointment, I was in and out quickly, and while they did a quick brake check at my request, they told me I was good to go and didn't try to sell me anything. Plus the shop dog is awesome, friendly and attentive, and we kept each other entertained the entire time playing both tug-of-war and fetch!

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

This shop absolutely saved me after I got stranded and needed a few repairs. They got me in…read morequickly, showed me exactly what needed to be replaced, and had everything fixed faster than I expected. I would absolutely recommend this place to anyone. If I could give 10 stars, I would! Umberto, the owner, is fantastic. It was also really special to see him teaching his sons as he worked, passing along his knowledge and skills. Honest, efficient, and genuinely good people. A great shop all around!

My girlfriend & I ended up here after searching everywhere on Labor Day for a tire shop. I had a…read moreflat, indicating something had pierced my tire. I was able to get the spare on, but apparently the gentleman that assisted me at the site I came from put it on wrong!!!!! The older gentleman at Ortigoza educated me & even said I would've been better off putting it on myself lol. Him, and I presume his sons, were able to get the spare off, located a piece of metal in my tire, removed it, patched it up, and put my original tire back on!! The price was very reasonable, as well. They really saved our lives that morning. Muchos gracias!!!!

I took my Ford F250 diesel there. They claimed there were no codes and therefore they couldn't…read moreidentify a problem. They charged me $75 and away I went. I went online to research and saw right off you need a particular code reader (OBD2) for the ford truck. I purchased one and two days later read over 20 codes on my truck. I ended up spending over $4k because after diagnoses from a diesel shop near Portland found contaminated fuel, bad and two sensors. These guys don't know jack about diesels or they are scammers.

Great service, great people. Everyone is nice. I would recommend it at % they do a good Job…read moreworking on my tow truck and all the vehicles I take to them

We had our Equinox worked on in February. The problem was identified and parts were ordered after…read moreconsulting with us. We were very pleased with the work completed, the communication to us informed and the price! Nice guys to work with and will be back, if needed! Thank you!

Happy to give a shout out to Taylor Automotive. They're crazy-busy but when my Dad's truck started…read morehaving a low speed 'catch' in the steering they fit it in *that day* to make sure it couldn't grow into an at-speed 'stuck'. They were friendly and immediately came to look at it when Dad got there. 15 minutes later the issue had been identified, fixed, and he was back on the road. With an experience like that it's easy to recommend them. 100%.

Last year had an alignment done on my girlfriend's Subaru Outback after replacing the front shocks…read more We drove the 30 minutes home and realized it was still off, they swore it was good but agreed to recheck it. Allegedly they adjusted it again. After that it was still pulling to the right. Even rotated the tires between their checks as requested. Finally today took it to Les Schwab and they gave us a print out showing it was off and showing it was corrected. Driving nice now. Will not be going back to Buntings.

This has been my "go-to" tire place for over 20 years. Friendly and knowledgeable staff. Great…read moreprices on new tires!!! Would NEVER go to a chain tire store...you shouldn't either!!

On August 27, 2026, while travelling from Washington to California with my wife and our two dogs…read morethe thing you fear the most on a long road trip, a warning light goes on in the car about a engine/battery issue. After some quick diagnostic support from the local Auto Zone we knew it was the alternator. After a few tries to find someone who would be able to fix our problem, we were lucky enough to get Emtech to help us. They were amazing and so helpful. The fact that we were dropping in out of the blue with no appointment, in crisis with no warning, and yet they not only agreed to help but got it done in a timely manner. As an added bonus they did it all for a reasonable cost allowing us to get back on the road to California. I cannot say enough positive things about Emtech!!

EXCELLENT customer service!!! We were traveling, towing a trailer & lost our serpentine drive belt…read moreon I-84. Managed to limp into The Dalles. Called 4 places that couldn't work us in for weeks. Our 5th call was to Emtech. Not only did they work us in, they had things repaired & us back on the road in 2 hours! They were pleasant, professional, joking, had us comfortable during a stressful family vacation. Also, the price was very reasonable. So thankful they were willing to work with us & help! Highly recommend these folks!​

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I was stuck in Rufus Oregon on Labor Day weekend when my wheel barring in my F250 started grumbling…read moreon our trip back to California. I was able to get the part from Auto Zone in The Dalles. I left messages at a few repair shops in the area and Jim the owner of Grays automotive was the only one to return my call Tuesday morning. He agreed to get me in so I could get back on the road. He found that it was both front wheel barrings that were bad. He was able to find another one in another town and talked Auto Zone to deliver in less than an hour. Jim's professionalism shined through and his price was a lot less than I thought it would be. Jim thank you for getting me back on the road!!