Devin did me right when no one else would take the time to drive my car to diagnose the issue Devin…read moredrove the car and was able to identify the issue and the car if fixed now after a year of run around false diagnosis from others.

Love these guys. Always happy to help and answer questions. Super fast and very reasonably priced…read more Lost all respect for the big chain stores years ago. So happy to have this local family store in our town.

Wonderful people providing excellent service and repair for your automotive needs. I have been…read moregoing here for 15 years and I've always been treated well and fair. Take your vehicle here for service and repair.

Honestly, if I could leave a review with a negative star I would. That is what these people…read moredeserve. My experience extended over two visits. First visit: I recently moved from Portland to Cascade Locks to be closer to my mother who is having some health issues. So, I needed another mechanic for my car. I saw that this shop got good reviews so when I thought my rear axle seal was leaking, I took it to them. It turns out my front axle seal was leaking and they said my air conditioning was leaking as well. I told them to check out the air conditioning but my priority was the axle seal. Well, they started on the air conditioning. I kept calling for updates on what was going on because they have no communication skills. They were going to charge me 800.00 for the air conditioning so I had them stop, because they hadn't even gotten to the axle seal yet. I paid them for what they had done already. I bought the sensor and the manifold and gauges for recharging the system and the coolant, which came to 100.00 and did that myself. Second visit: Melissa sent me a text that they would do the axle seal for a reasonable amount so I set the appointment for July 3rd, which she agreed to in the text. The morning of the appointment my mother had a medical emergency so at 1 am I went to Hood River. I got back home about 3 am and got an hours sleep, so I could make the appointment. My wife had taken the day off work to take me back home after I dropped the car off. I go to the shop and it is dark, no one is there and there is no notice on the door. Another customer was waiting as well and said the shop decided to take that day off. I could not believe it. No effort to contact me to reschedule, nothing. After I had made an appointment and rearranged my life, they decide to effectively tell me they don't need my business. They must have an incredible established customer base because from this treatment it seems they do not need any more customers. Well, they lost this one. I could not believe the lack of empathy, human decency or professionalism. Each person is said to influence 100 people in their social circle, I will make sure I tell everyone I can not to use this shop.

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I was stuck in Rufus Oregon on Labor Day weekend when my wheel barring in my F250 started grumbling…read moreon our trip back to California. I was able to get the part from Auto Zone in The Dalles. I left messages at a few repair shops in the area and Jim the owner of Grays automotive was the only one to return my call Tuesday morning. He agreed to get me in so I could get back on the road. He found that it was both front wheel barrings that were bad. He was able to find another one in another town and talked Auto Zone to deliver in less than an hour. Jim's professionalism shined through and his price was a lot less than I thought it would be. Jim thank you for getting me back on the road!!

This is a great local mechanic that does honest and fair work. The shop might not be the fanciest…read morebut a good quality repair is what counts. Thanks Mateo

We had our Equinox worked on in February. The problem was identified and parts were ordered after…read moreconsulting with us. We were very pleased with the work completed, the communication to us informed and the price! Nice guys to work with and will be back, if needed! Thank you!

Happy to give a shout out to Taylor Automotive. They're crazy-busy but when my Dad's truck started…read morehaving a low speed 'catch' in the steering they fit it in *that day* to make sure it couldn't grow into an at-speed 'stuck'. They were friendly and immediately came to look at it when Dad got there. 15 minutes later the issue had been identified, fixed, and he was back on the road. With an experience like that it's easy to recommend them. 100%.

Last year had an alignment done on my girlfriend's Subaru Outback after replacing the front shocks…read more We drove the 30 minutes home and realized it was still off, they swore it was good but agreed to recheck it. Allegedly they adjusted it again. After that it was still pulling to the right. Even rotated the tires between their checks as requested. Finally today took it to Les Schwab and they gave us a print out showing it was off and showing it was corrected. Driving nice now. Will not be going back to Buntings.

This has been my "go-to" tire place for over 20 years. Friendly and knowledgeable staff. Great…read moreprices on new tires!!! Would NEVER go to a chain tire store...you shouldn't either!!

I was three hours into a 14 hour drive my car failed me just outside of Hood River. I feel like I…read morestruck gold with being stuck in Hood River and finding Greentree automotive. Andy and Dave totally saved the day for me. They were incredibly responsive, fast, and even gave me a loaner car for the day for $10. Their pricing was very reasonable and I was back in the road by noon. Much gratitude!!

Yet again, Greentree saves the day! A while ago my car broke down in Hood River and these guys…read moresaved my bacon in fixing my car, and I did not forget them. This time, I came to them for a passenger-side mirror replacement after a foul person smashed mine and did not leave a note. I live in Portland, but I will always make the drive out to Hood River if my car needs work because Greentree is simply the best Subaru specialist in the PNW. They are unwaveringly honest people who will work on your car for a solid fair price. The shops in Portland wanted hundreds of dollars more for the same job that Greentree performed flawlessly. I will always spend the extra money on gas to drive to them because I know they will give me the best price for the job and I can completely trust them. Thank you Greentree!

I dropped in this morning because one of my tire pressure sensors went south. Without an…read moreappointment, I was in and out quickly, and while they did a quick brake check at my request, they told me I was good to go and didn't try to sell me anything. Plus the shop dog is awesome, friendly and attentive, and we kept each other entertained the entire time playing both tug-of-war and fetch!

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!