The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

I have been using them for years. I have used them as a second opinion when dealership said I…read moreneeded work done and they have saved me so much money saying they were wrong. There have also been times they have not charged me to check out my vehicle for minor issues. They are honest, trustworthy, don't try to push extra services and will take care of you. I only wish they were open on Saturday, but other than that they are awesome.

Went here on the recommendation of a friend, and they fixed my AC quickly. They have also done…read morebrake work on my truck without any issues, although they were slightly higher priced than the competition. Very easy to do business with.

Aldo does great work at very fair pricing. He's the only one I have work on my Sprinter van…read more Always timely on his turnaround. The one time he couldn't safely/effectively address an issue w/ one of my glow plugs he didn't charge me a thing even after working on it for a significant amount of time.

Yelp is weirdly prejudiced against non-white mechanics, I guess…read more This may be the best garage in the area, fast, fair, polite and professional, but Yelp has squashed *every one* of their reviews.

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Izees the owner of his Auto repair shop is truly fantastic & I've had 5 repairs to my 2017 Rav 4 LE…read more& it runs & ride like new off the showroom & at a fair price on the repairs FACT ! 7 stars & he is a well groomed service tech K & you can't go wrong at in & out automotive Service & thank you Paul Dziewit Rav 4 Vehicle owner. :)

Today I had my brakes fixed here. I cannot begin to tell you the wonderful care my car received and…read morethe prices were affordable. The gentleman Sergey was kind, attentive and all around a good man to do business with. My brakes are working and I'm satisfied. I highly recommend this company!

I've been looking for a good mechanic since moving to TN last year and I can finally say that I…read morefound one. I had searched through tons of yelp reviews, saw how many people were giving Sergey great reviews and decided to give All Points Automotive a shot. The reviews were right! Sergey was super helpful, explained everything in detail, and didn't make me feel like any of my questions were dumb. I'll definitely keep coming back to All Points Auto. Thanks Sergey!!

Hermitage Hills Brake & Auto I've gone to for over 25 years Brad the owner and his technicians are…read morereally good. They don't try to oversell you on services that you don't need and they can get you in and out of the shop fast. They use on the quality parts, and the value of the service is really outstanding

I could not recommend Hermitage Hills Brake & Auto enough! They were very fairly priced, incredibly…read moreefficient, and super honest about what needed to be done. Susan at the front desk contacted me with every detail during the repair and was incredibly friendly! I will absolutely be back if ever needed!

After posting about my experience at budget brakes, management reached out to me to remedy the…read moresituation. I believe the man I spoke with was Cameron Spence? I was given a partial refund and he was very professional. Thank you to management for attending to my issue.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

Quick and responsive. Very professional but personable. Took care of my riding lawnmower overhaul…read morein 24 hours. Will definitely use him again.....sooner than later!

From the owner: Veteran owned and operated small business that focuses on customer satisfaction and treating…read moreeveryone like family. Here to service your motorcycle/atv/small engine equipment.