The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

Great experience getting an oil change here! In and out in no more than 30 min, maybe less.read more

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

I have been dealing with them for 11 years and always been fair priced and honest they do all my…read morerepairs on my hole house holds cars have always been at least 200 dollars below other mechanics

I have been using them for years. I have used them as a second opinion when dealership said I…read moreneeded work done and they have saved me so much money saying they were wrong. There have also been times they have not charged me to check out my vehicle for minor issues. They are honest, trustworthy, don't try to push extra services and will take care of you. I only wish they were open on Saturday, but other than that they are awesome.

Aldo does great work at very fair pricing. He's the only one I have work on my Sprinter van…read more Always timely on his turnaround. The one time he couldn't safely/effectively address an issue w/ one of my glow plugs he didn't charge me a thing even after working on it for a significant amount of time.

Yelp is weirdly prejudiced against non-white mechanics, I guess…read more This may be the best garage in the area, fast, fair, polite and professional, but Yelp has squashed *every one* of their reviews.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

Jerry the owner went out of his way to fix my window completely. I only asked for a temp fix and…read morethey did the entire thing for the original price. I'll come here for life!

Update: Wanted to update my review from a year ago. After my first experience here (see my previous…read morereview) I have went ahead and had them do a complete maintainace to both my 2007 and 2008 hatchbacks. My cars run brand new and it's amazing. It's amazing. How much the driving experience can change when I take them here and they get serviced. The prices here are the best in town (and I drive 45 minutes from Nashville to get here). Chris and Sergey are the best and they treat you and your cars like family. I highly recommend taking your cars here and just have them look at them. They'll give you a checklist of recommended repairs/maintenance that they never push for you to do them all at once. Over the course of paying for the much needed maintenance on my cars they now run like brand new. My 2007 Honda Fit has 160K mi but you would never know. Ask them to do the engine restoration service. You won't recognize your car after that. Moving to NJ and I'm honestly really upset I can't bring them with me. Thanks guys it's been a pleasure.

Today I had my brakes fixed here. I cannot begin to tell you the wonderful care my car received and…read morethe prices were affordable. The gentleman Sergey was kind, attentive and all around a good man to do business with. My brakes are working and I'm satisfied. I highly recommend this company!

After trying several mechanics in and around Wilson County: Based on word of mouth and some…read morereviews. I decided on trying Hermitage Hills Auto after a Toyota Dealership suggested $5000 dollars worth of work they said I desperately needed. I gave Hermitage Hills Auto the list the Dealership suggested. After they thoroughly. Inspected my vehicle. They said I needed NONE of what the Dealership suggested. They could have easily said yes and I just went off there word confirming the dealerships findings and took my money.. However, they did not. They found one thing I needed to have done and they did it quickly. No over charge or up-sale.. Front desk was very friendly and communicative. They said they tend to see this all the time with dealerships. It's a peace of mind to find a honest mechanic which is about as hard to find a honest lawyer or doctor these days. Great shop.

I went to Hermitage Hills after being overcharged at my car make's dealership earlier this year…read more Susan was great. Checked my service record through Carfax. The maintenance I think I needed was what she suggested. Made recommendations for my next visit. Was in and out quickly. Charges were VERY reasonable. Didn't do upcharging. Perform the services needed. Next visit for any vehicle work will definitely be at Hermitage Hills Auto. Well done.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

Went to Hermitage Budget Brakes in 2022 for brake inspection on 2016 Mazda 3. Told brake pads only…read morehad worn down 50%, and to come back and see them when work was needed. No charge for that inspection. July 2026 went back with same car and had brakes and rotors replaced for 950 dollars which included a nice discount from Chris at the front desk , because I was a repeat customer. Very happy with cost and work done. In addition to my Mazda, I have also had brake service done on a 2017 Nissan Murano, 1999 Acura TL, and a 2014 Subaru Outback all at this location. Never a bad experience, highly recommended.

Quick and responsive. Very professional but personable. Took care of my riding lawnmower overhaul…read morein 24 hours. Will definitely use him again.....sooner than later!

From the owner: Veteran owned and operated small business that focuses on customer satisfaction and treating…read moreeveryone like family. Here to service your motorcycle/atv/small engine equipment.