these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

BUYER BEWARE They lied to me about having the tire in stock for my car. Then when they finally…read morefixed my flat they told me I had a warranty. My SAME blew out a month later (9/29) and I called. They said I COULD have it towed to them but the warranty probably won't cover it. Without even looking at it. Same tire. A little less than a month later. They're also rude. BUYER BEWARE - they are SCAMMERS & liars - the ultimate mechanic you CANT TRUST

By far the most professional and friendly staff I have ever met! I woke up to a flat tire, so I…read morebrought my car in around noon on a Tuesday. They recommended a nearby cafe (which was amazing, by the way) and said they would get to it as soon as they could. An hour and a half later, I received a phone call explaining the issue, the actions they took to fix it, and what they recommended for the future. The price was also much less than I was expecting. Speedy service, friendly and helpful staff, and great advice. Highly recommended! I will be using them whenever I am in the St Louis area!

Clean, friendly, and excellent service. Thrilled to have this gem of a business within walking…read moreblock to my home.

Have been coming here for years since I moved to the city for everything from emissions tests to…read moreengine checks. Always very transparent about what they're gonna do, what it's gonna cost, and what actually needs to be done. Price is always in line with what I'm expecting and they've never surprised me. Nice folks to boot.

Great Customer service. Knowledgeable, honest mechanics. Up front writtin pricing and customer…read morepermission before recommended services are performed.No Surprises. R.E

Joe has taken care of our cars for the last 20 years. He's honest and treats his customers and…read moretheir vehicles with care. I highly recommend him and his shop to anyone needing auto service.

Very friendly staff, great service! Paid less for my emissions test than I thought! Would…read moredefinitely go back for any maintenance needs.

I highly recommend this place!!! They are professional, they really looked into my car for any…read moreissue as I requested for, and they suggested to do what was urgent to take care of at this moment and I could wait to have the rest issues resolved later on giving me time to plan my finances. They are fast and affordable, honest people. It is my auto repair place to drop off my car in STL for now on. Thank you for being honest, I am very happy to meet you guys! Marilia

I highly recommend this place! I came here with my ac not working at all, I tried charging the…read morerefrigerant, and nothing. I was greatly suffering with the extreme heat, sweating gallons every time I drove the car. I was severely distressed. Truly, it was dire. They got me in right away, the day after I called. They found out what was wrong, gave me a simple rundown of the cost, explained exactly what was wrong, what the best solution was, and got it done by the next day. It was quick, efficient, and heroic. My ac is working incredibly well now, I actually can enjoy nice drives, instead of drowning in my own sweat. Highly suggest!

I'm very appreciative of the service I received. I had a flat tire nearby and had no idea what to…read moredo and was already in an overwhelmed state. I think that was recognized by Rob who was onsite when I walked in. Thank you, Rob!

I recommend Real Automotive with the highest score possible. Rob Borkin i honest and very skilled…read moreand knowledgeable! He has done extensive work on my two cars and I was very pleased with pleased with the outcome. I've never had to bring a car back for a failed repair. Rob has never sold me anything I didn't need and his rates and charges have always been fair. Mark Davis

Called for tow, told driver it was unsafe to tow from front of car because trunk was loaded down…read more Driver said he could only tow from front. Driver then towed car over potholes and bumps while driving as fast as he could. As a result a part of my rear suspension snapped in half. It cost me about $300.00 for repairs.It also took over 2 1/2 hours for the man to show up. I have NEVER had a good experiance with this company.

I have never dealt with a more predatory or unethical towing operation. I parked in a lot with no…read morevisible sign in front of my car- the pole directly in front of my vehicle was bare when I parked. When I returned, my car was gone and a brand‑new sign had been installed on that same pole. I was not the only one: several other people were standing around just as confused, staring at a freshly installed sign and missing cars. It felt like the tow company waited until cars were parked, put up a sign afterward, and then immediately towed every vehicle in the lot. When I called the number on the newly placed sign, I reached an extremely rude employee who was clearly overwhelmed...understandably, because every person in that lot was calling the same number about their missing cars. We were all given the same story: our vehicles had been "taken to STL PD to be registered" and then would be towed to an unknown lot. Shockingly, the employee couldn't (or wouldn't) tell any of us where that lot was. This felt like part of a scheme to delay giving out the location long enough to force people into paying overnight fees. I'm persistent, so I kept calling back. Twenty minutes later, I was given the same story. When I asked which police station, she reluctantly told me South STL PD. I called that station directly, and the officer I spoke with immediately told me my car had never been there and helpfully looked up where it actually was: Hartmann Auto Center & Wrecker at 3301 Sublette Ave. When I called back with that information, the employee insisted the police officer was "lying" and that she couldn't guarantee I'd get my car that night. The moment I said I was on my way, suddenly she could get it for me- but only if I paid $500 cash and cash only. Once I arrived, the story shifted again- she claimed my car wouldn't arrive until 10:30 pm. It was 9:15. But as soon as I confirmed I had cash, my car magically appeared on a tow truck two minutes later. This directly contradicted all the earlier claims that they "didn't know" where my vehicle was. Inside, the employees became hostile the moment I mentioned that refusing card payments seemed questionable. There was a credit‑card machine visible on the counter, yet they refused to use it. When I asked basic questions or requested empathy, they escalated, threatened to keep my car until Monday, and even tried to kick me out while I was standing there with the money ready. Ultimately, the $500 cash disappeared straight into an employee's pocket, and I walked away feeling like I had no choice but to comply. There was no professionalism, no transparency, and no respect. Just intimidation and frustration. I feel genuinely sorry for anyone whose vehicle was towed from that lot that night- many of them probably still didn't know where their cars were. Scroll the reviews; I'm clearly not the only one describing an experience like this. I truly believe this business needs to be investigated.

I have going here for years. They are courteous, kind, knowledgeable and reliable. Can't recommend…read moreenough.

Always take my car to get fixed here. Great service. They never try to push onto you stuff you…read moredon't need.

Have been going to them for my 2000s Toyota for years. Excellent service, front desk is super…read moreknowledgeable and can give solid advice before even driving in. Prices are very reasonable and labor rates are posted in shop. Recently expanded their waiting area and always have a cup of coffee and a story ready. Would advise anyone to call for a second option if your Honda or Toyota is giving you trouble or just need routine maintenance.

50 years on the job. Some employees there nearly the whole time. Trusted , professional service…read more Quality business servicing the running of your Honda or Toyota.

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee