I've been coming to Hi, Skin for a while and the estheticians are consistently wonderful. I've…read morealways had great facials, which makes this recent experience disappointing. I had to cancel a same-day appointment due to a work emergency and was told over the phone it was "no problem." By Chastity (I think that was her name if I remember correctly). Later, I noticed a $25 cancellation fee charged to my credit card, even though my membership is set up on my debit card. I was never informed about the fee during the call, nor did I authorize my credit card to be used for membership charges. At my next visit, I updated my debit card information, but my monthly membership was again charged to my credit card. When I stopped by to purchase a Valentine's Day gift card that weekend, I explained the situation to the front desk and was told they wouldn't have charged it without authorization. There was no apology or acknowledgment, which was disappointing, especially given I was actively supporting the business. The estheticians are great, but the billing confusion and lack of customer service at the front desk have me reconsidering my membership.

This was my second visit and it was AMAZING! Kelly went over my skin needs and made…read morerecommendations. It was the BEST thing I've ever done for myself and I highly recommend her. I did the Really Good Facial (that IS really good), and anti-aging infusion, and face massage. Me and my skin feel amazing and I see results immediately.

Kristen is the best! Amazing service always. She always discusses my concerns and is highly…read moreknowledgeable. I would recommend Kristen and Uptown to anyone and everyone.

I'm very impressed with the owners ability to re-do my lash lift +tint for free and completely…read morerefund me. Amazing service on her part! She did a great job, nothing burned and I felt comfortable the whole time. However regarding the result of the product, I can't say I'm too happy with and probably won't return.

Went for a massage here due to pricing and reviews. Relaxing experience, would return and recommend…read moreto others. Nice facility with pond, fish and soothing water feature as you enter the courtyard. Best to park in the back, take mid elevator and the follow to last row of offices south wall. Private studio: small greeting area with products to purchase if you'd like. First, met and get to know each other a little bit. Discuss online questionnaire and then shown next room. I got the facial and massage combo- nice. Mary concentrated on my neck, shoulders and back then moved to lower legs (circulation) and foot massage. Thought It'd be ticklish but quite relaxing. Haven't had a pampering for 3 years. Felt nice to do me. Never knew you could put so much product on during a facial: wash dry, towels of warm, warmer and warmest application s and the paintbrush strokes on the face are so relaxing. If you haven't tried it, you are missing out. Thanks Mary, appreciate the time and massages.

i have been going to Mary for many years now and WILL NOT stop!!! she is so very professional, yet…read morevery personable, very knowledgable. She is now using top of the line Korean products of which I have seen ALOT of difference in my skin. Her studio is so very peaceful and calming!!! Her hands are amazing and she is intuitive as to what to do and what you personally need. I so look forward to going for my every 5 weeks and she has NEVER disappointed. Give her a try and you will be hooked !!!!

Got the dewy dermaplane service. Regular dermaplaning has made one of the biggest impacts on my…read moreskin. It has prevented break outs and has given a smoother overall look. Since doing these treatments monthly/ every other month I've had so many people comment on how great my skin looks. This is a smaller location than the main but they recently took over the suite next door and expanded so if you went when they first opened i recommend going back to see the expansion. It is also in the cutest little shopping area with clothings stores, coffee place, a cafe, snacks, and so much more. Definitely give yourself extra time before or after your appt to walk around the Fred.

Beautiful, NEW "pink" space at the Fred!! Same great quality, same amazing brow and lash…read moreservices!!! Newly expanded, which gives more room, a more private area and so many great products to purchase. Amazing, comfy chairs and such a relaxing vibe!!! Jacey is still amazing as always!! So knowledgeable and so fun to catch up with!!

I've been coming here for a little over a year now and without fail, every visit has been…read morewonderful. From the moment I walk in the door and am greeted, until I am leaving my appointment - I am well attended to. Everyone here is friendly, educated and is a pleasure to seek treatments with. I've been to some great places in the valley and The Beauty Method is top tier! I've had services with Cassidy, Rhiann, Lauren, and a couple of other women whose name is escaping me. Kimbra js always so warm and welcoming. Definitely check them out!

I thought my last experience was incredible but yesterdays experience was phenomena, I had a lot of…read morework done yesterday and I look a different person today Rhian the injector was wonderful!!! gentle, kind and so knowledgeable I knew I was in good hands. Kimbra the owner is hands on and treats her clients with compassion and kindness. I have to say why go anywhere else while you have the knowledge expertise and professionalism from all the staff right here. well done Beauty Method keep doing what you are doing.

I got a perm done here by Ashlynn, amazing experience, she was so great and my hair turned out…read morebeautifully! I will definitely be coming back. Very reasonably priced as well

I went to get a cut today with Ashlyn. She was amazing and had a great attitude. She got straight…read moreto the point and got me in and out no problem. This was the cut I asked for and she executed it perfectly. I told her I didn't want any length taken off and she understood and didn't talk me into getting my haircut short she took some dead ends off without overdoing it. I really recommend her and this business. I will be going back.

I work at a local primary care office, and the referral department was incredibly rude to myself…read moreand our onboarding provider. She faxed a referral not knowing it had to be done online through the patients' insurance. When I called to follow up on 12/3 around 11:45AM the referral staff talked down to me stating, " I don't know why you wouldn't know this . . ." It's unfortunate a little understanding and kindness wasn't given. If staff is rude to our clinical staff, I am not confident they will treat our patients with respect either. As a result, I am not comfortable referring patients here.

I saw Dr. Tripp years ago and really felt that she was extremely competent…read more Fast forward to hearing from staff that Dr. Tripp was on a sabbatical, which turned out to be a very long sabbatical, to know she is retired. I made an appt and the front office phone person ASSURED me, that they would cancel the appt if they didn't receive the referral from my PCP. No call from their office, so I head over there. Guess what? They never received the referral in time for my appt. And they let me drive 25 minutes each way for nothing. Also, I had a brand new car, and rocks were hitting my windshield, but I digress. Let's just say I was less than pleased!! And there was no apology from the gals in the office. It was like they just didn't give a sh*t, and did nothing to try and squeeze me in. They offered something 4 hours later. No thank you. Plus I had to fill out forms for absolutely NO REASON! Very wary of this office now.

Leanna is phenomenal!! She is extremely knowledgeable, professional, and friendly as all get-up…read more From the moment I walked in, she made me feel comfortable and confident in her expertise. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and easy. You can truly tell she knows exactly what she's doing and genuinely cares about her clients. 5 million stars, HIGHLY RECOMMEND

Leanna injected some Juvaderm and Botox into my face last week. I found her to be very…read moreknowledgeable about all the products and was very patient in answering all my questions. She took a lot of time with me and was very caring and compassionate. I am very happy with the result and will go back for a follow up to see if any addition "tweaking" is necessary. I highly recommend her to anyone in need of her services.

I have several autoimmune issues and have relied on her to ease my pain…read more She's very skilled and dedicated to her therapy. I have placed her appointments as a routine in my health management . she's respectful and thoughtful and understands the bodies functions. which assist me due to my multiple sclerosis.

Judita is absolutely amazing!! She has great energy and is here to help heal the people. She is a…read morehighly intelligent women with lots a knowledge and education. But what makes her so efficient in her work is her ability to ask the right questions to figure out the root cause to your problems..she's like your own private personal investigator. She's very proficient at making you feel comfortable enough to open up and share what is going on. If I could describe her with two words it would be PURE GENIUS. Total wellness has unbeatable prices, and a great range of different modalities. I was there for two and half hours and received acupuncture, a in depth verbal consultation, cupping and a little massage for 75 dollars! My acne was the reason for my visit, which I have been struggling with for nine years.. I am an aesthetician so I am aware how to treat the skin topically and I have also seen dermatologists for antibiotics and accutane. Accutane was wrongly prescribed when I was 18 and it changed my skin for the worst and hasn't got better since. Judita figured out that i have to much heat in the stomach and my body is just working over time and this is what is causing my acne and acid reflux. She also recognizes the emotional aspect of my condition and addressed that to me as well. I am so grateful to have found Judita, she's a blessing to earth. She has a heart of gold and a great power to heal and bring balance.