1. Acton Plaza

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Acton, MA

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Acton Plaza

3.7 (3 reviews)

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LOFT - From Google street view

LOFT

2.4(16 reviews)
1.9 mi
•$$

Let me start out by saying I LOVE LOFT. I absolutely ADORE the company and all the clothing, it's…read moregreat. Great quality, great sale prices, amazing Petites section. The Acton employees, however, are subpar. I came in and was not greeted. I perused the store for awhile and found some stuff I wanted to try on. I stood near the dressing room for a good five minutes, watching all of the employees chit chat by the register. I just went in and tried the stuff on without "permission," which I hope was OK! But come on, 3 of you near the register and no help? I then noticed multiple customers asking about a sale they thought may be going on. They were all asking if LOFT was having a "40% off your entire purchase" sale. The girls at the register barked that only sale items were 40% off. I noticed a sign that must have been left by accident that said "40% off your entire purchase" instead of "40% off sale items" like it should have. I politely pointed it out to a girl who was no more than 18- she stared at me and goes, "what?" Basic customer service tip- NEVER say that! It sounds so rude. Then finally, an absolutely adorable, energetic, and helpful blonde girl in her late 20s came out and thanked me for noticing and went to fix it immediately. We talked to for awhile; she is the exception to my bad experiences there. She embodies what a LOFT employee should be like, hire more people like her, LOFT Acton! Additionally, I wanted to exchange a pair of pants for a different color after I got home. I called and they refused to check if they had the tan ones in my size. I had to practically beg them to check. LOFT, I know you can do better than these girls!

Staff is incredibly nice & helpful ( will offer fitting rooms, tell you the day's deals & are…read morefriendly at the register! )

Jo Karen - Hosiery, Shapewear & Bra Accessories

Jo Karen

3.9(22 reviews)
2.4 mi
•$$

I rarely write reviews. However, I had such a wonderful experience at Jo Karen I have been…read moreinspired to encourage others to seek out this fine establishment. No woman is happy with her body. Big or small we all feel wrong. So, looking for lingerie is painful. In my case, I am small and feel there is nothing for my frame. Happily Jo Karen seems to be committed to finding lingerie for ALL women. I am happy to say that even at my age (67) I finally found a bra that is perfect - comfortable and perfectly proportioned for my frame. While I came to this shop for a bra - I left with many other items that I found would fit - slips, panties, etc. I also have ordered some of these items in other colors which they are happy to do by phone. I never thought shopping for underwear would be enjoyable. I was wrong. Thank you Brooke. If you are insecure about lingerie shopping, this place will change you.

Very nice person on phone made my appt today and also greeted me when I entered today. Despite…read morehaving appt for "fitting", when I entered store another customer came in after, who received hearty greeting and spent time talking about her home renovations with 2nd sales person supposed to take my appt, while I stood waiting to be acknowledged by 2nd sales person. Even after first nice sales person told her I was waiting. Was given a bra that didn't fit, at all. Person supposed to take care of my appt continued to other dressing room to 2nd customer while I as trying one on. Think because I showed up in jeans and tee, not dressed up, she didn't realize was about to drop cashola to get right products. First sales person tried to convince me to stay (she was very nice), but, was miffed how 2nd sales person supposed to help with my first time ever appt, didn't handle. Won't waste time going back. Didn't mind waiting a few minutes, but being ignored, didn't make good impression, especially when ready to make investment.

Photos
Jo Karen - Bridal

Bridal

Jo Karen - Store panorama as of August 8th 2015

Store panorama as of August 8th 2015

Jo Karen

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Acton Plaza - shoppingcenters - Updated November 2026

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