Concord Auto Detail detailed my filthy Mazda 3 today. There was sap all over the hood, the interior…read morewas filthy, and the cargo area was disgusting. Now it looks like a new car. All the sap is gone. The interior is clean, neat, and the floor mats are spotless. Even the cargo box on the console is clean inside. Unlike the results from some other detailers, the steering wheel and pedals are not slippery. Five stars for sure!

Fred is awesome! Schedule your detail now! Your car will feel brand new. My SUV was in dire need of…read morea deep cleaning. I had always just used the big carwash drive-thru before but opted for a full detail this summer. I scheduled an appointment via email after reading so many great reviews. NOTE: Fred is very responsive to email and/or phone. On the day of the appointment, Fred came over to my house and spent about 4 hours on my SUV. When he was done, my car felt brand new--like the day I drove it off the lot 5 years ago. He got into nooks and crannies that I didn't even know needed cleaning. I plan to do a detail 1-2 per year now. Thank you Fred!

Purchased the standard detail package and my car looks brand new. Affordable, professional,…read moreorganized, timely, and excellent quality!

They did a great job. Showed up on time and needed pretty much nothing but the keys. Did a great…read morejob getting the dirt and grime out of the back seat and truck that my two legged and four legged kids left behind.

My appointment was easy to schedule and pay for online, and Elias came to my work for the cleaning…read more After 3 and a half hours, my car was absolutely gleaming. I am so impressed by the work he did, I don't think my car looked this good when I picked it up from the dealership. Thank you!

They were amazing!!! The detailing is absolutely crazy how clean they got my car. It still had mud…read morestains and dirt from my time living in Colorado and I never thought my floor mats could recover. The car is like brand new!!! Not to mention Sarah was flexible with scheduling and willing to work with me on dropoff and pickup at their location. Elias did an amazing job and my car has literally never looked and felt better!

I wish I could say I had the same experience as everyone else in the reviews, but my story is…read morevastly different with Westford Collision. Let me start off by saying that no... I am not a competing company, fake review, or making false statements as I usually do not write these kind of negative reviews. Back in the beginning of March, I was involved in a minor crash where the left rear fender and rim on my vehicle was struck. Very minor damage (scuffed rim and a small ding/scratch in the fender). Everyone I talked to suggested that I go to Westford Collision because they do the best work and "will be fixed right"... so I did. They told me it would take 3-4 weeks to repair the damage ("3 weeks usually but may be 4") which I found surprising because it was so minor... but I wanted it fixed right so I agreed. After the 4th week, I called Westford Collision to find out if my truck had been fixed yet, and was told they forgot that it also needed an alignment and needed to be "towed to another shop because they don't have an alignment rack"... what auto body shop doesn't have an alignment rack? They stated that it would be ready next Wednesday at the latest (4.5 weeks altogether to fix). They stated they would "tow" it to the alignment shop. I reluctantly stated I understood (expressing my frustration it was taking so long) because I didn't have a choice... That Wednesday, when the truck was guaranteed to be ready, I was told all repairs were done, but that they would not release my vehicle because they were still waiting for the insurance adjustment check to pay for the tow and alignment. I once again expressed my frustration as they promised I would have my vehicle that day (and I've been paying for a rental for the last 5 weeks). Westford Collision (after me arguing with them) agreed to give me back my vehicle even though they had not yet received the check from my insurance company. Now... I have a dash camera in that vehicle, and what do I find when I reviewed the footage? They DROVE MY CAR to the alignment shop (without my permission I might add) and falsely charged my insurance company $600.00 for the tow (clearly on the insurance adjustment $300 tow fee each way). So, Westford Collision refused to release my truck to me all based on false insurance claims (towing fees when they never towed the vehicle- truck also had approx. 25 extra miles on the odometer when I picked it up) I forwarded all videos to both my insurance company and the other parties insurance. Westford Collision might be the most dishonest company I have ever dealt with because of their false insurance claims and how they treat their customer (hold your car hostage on false insurance practices so they can collect more money from the insurance company). I challenge this body shop to prove otherwise and would gladly present all evidence to them showing their dishonest practices. I do not recommend this body shop and suggest you take your business elsewhere. Westford Collision blatantly practices insurance fraud.

On July 30th, my Honda accord was hit and made undrivable. A mistake that I never will make again…read morewas to take the car to Westford Collision instead of the usual shop. Friday, October 10th is when I got my car back. You read that right, 2.5 months to fix a car that by insurance (Plymouth rock) standards, should have taken 4 weeks tops. From then till now was nothing short of a nightmare in dealing with them. When the car was brought there, on several occasions over the next 2 weeks, the adjuster/appraiser attempted to get access to the car to examine and write up what it needs. The body shop said no "Lift" operator was around, citing vacations. Really? You are a licensed body shop and have no lift operators on site ?? The initial appraisal came in at over 13,179.48. I thought great. It at one point rose to over 25,000 Then they finally got it on the lift and the damage 19,255.14. The appraiser who went back and forth 5 times and long story short, it was done for 17,304.17 which would be a total loss. Mind you we are now 2weeks into the 30 day rental allowance which ran out before they could repair it. On the initial appraisal, it shows "Right Front" point of impact. That, was one of a few things that were true. On line(s) 124- 127, why was a right tail lamp and assy required. Lines 146-148, why was a rear bumper cover required. Also, on line 161 they were paid to clean the car. They did not do a thing. Stains and dirt from the accident were still there. And of course they were closed at pick up. It was manually cleaned by my daughter with supplies from Autozone. One thing that was noticed was that they seemed to add more unneeded parts as if they were trying to get more money. Finally, they actually wanted me to pay for gas while they drove it for testing.. Who does this? And like I said, they wanted me to pay, but I didn't pay. For those that may not believe this, I have proof in the form of all paperwork from both westford collision. I will gladly post it with personal info redacted. This review/complaint will also be sent to the BBB and the Division of Standards (DOS) for the Commonwealth.

The thing about getting a car wrap is...it's a bit like getting your windows tinted. You want the…read morereassurance that you're in the care of an expert who will apply the media without having the end result resemble that of bubble packaging. More over, you want the confidence you're receiving the highest quality product possible. In light of those traits, Travis delivers on all fronts. Once comprised of a whole team, Travis is currently the sole vendor for Monkey Wraps. How I discovered him was....a long time in the making, actually. See, the quest for upgraded auto-aesthetics originally started way back in 2023. At the time, I was looking to do a total wrap. The price was more than fair for what I was seeking, but it would take some doing saving up the amount needed. So, I sat on the idea for a few years. And then I got an epiphany...from ChatGPT of all places. After some deliberating and image rendering with the bot, I thought to myself, "Self, what if, instead of getting a total wrap, we got highlights? It'd be both cheaper AND quicker." And so it was. With a few adjustments to the shade of green I wanted, I settled on a Gloss Green Envy; which proved to be absolutely perfect for highlight colors. Had it been a total wrap, I'd have gone with more of a dark forest green. But, I digress. In any case, I couldn't really justify putting a total wrap into a depreciating asset. Clearly, this was the better choice. I didn't come up with the idea of applying color to the base rockers until after the first set of media had been ordered (I'm so dumb sometimes). But, no matter. Each job, having been done on two separate visits, took approximately a day with overnight curing. And for those who were curious, a total wrap would have taken 5-7 days. So, yeah...this was better. It took me a while to finally write this review because I needed to bide out the 2 week recommended waiting time for curing to complete before washing my car so that I could take pictures. Needless to say, it was worth the wait. All in all, not a bad way to spend $1.3k if I do say so myself. It was certainly worth the 45 minute drive. And for those wondering why I didn't just go someplace closer like Lifesize Wraps in Manch Vegas, it's mainly due to 3 things.. 1.) They only had like 2 reviews at the time of this one. Whereas Travis' portfolio is immaculate and massive! 2.) I honestly didn't know they existed till after already booking with MW. 3.) I kept thinking about that original quote I got from him years ago. I guess it all just boils down to loyalty. Yeah, the place is hard as $#!@ to find the first time. But there are MW signs pointing you the direction to go if you know to look for them. You'll know you're in the right place once you reach a warehouse looking building with the #11 above and you're standing before a door with an 8 on it. There's even a Ring doorbell so you can communicate with Travis if he's not physically there. He accepts contactless digital payment (of course) and typically requires an initial deposit to get started; usually in the ballpark of $100 or so. Honestly, I can't say enough great things about Travis and his amazing talents! So, I'm just gonna wrap this up here (get it? XD) and give Monkey Wraps 5 shiny new Bimmers with Glossy Green highlights beaming down the highway out of 5.

Travis did a fantastic job wrapping my Tesla. He was informative about what options he had…read moreavailable and transparent about the price. I opted for a full wrap with ppf on top for the bumper which cost about $3.5k. Wrap was clean and seamless and Travis was communicative on post wrap care. I will go back to him again to get my cars wrapped.

I've had the pleasure of working with Automotive Elegance on three separate vehicles for wraps and…read moretinting, and each experience has been outstanding. Monica, Zac, and their team consistently provide exceptional customer service and high-quality workmanship. Their attention to detail--especially performing a thorough pre-inspection and communicating any existing paint concerns--is greatly appreciated. Their pricing is competitive, and their results are consistently excellent. I highly recommend Automotive Elegance and will continue to use them for future projects. Dave G.

Kevin and the team at Automotive Excellence did an amazing job on my Rover. I was a bit hesitant at…read morefirst because I've done wraps before, but PPF is a whole different thing. They used the best products, and went above and beyond. I can't thank them enough. They picked my car up from my house and brought it back when they were done. Kevin made sure I was happy the whole time. He never tried to upsell me, and actually talked me out of a couple things I wanted to do because he didn't feel comfortable doing them. That kind of honesty goes a long way.

Very impressed with the quality of work. They were able to take me next day with no advanced…read morenotice. In fact, due to a prior engagement, I could only drop the car off at 6:45AM and they were willing to accommodate. When I picked up the car, it was the cleanest it has ever been while in my possession. Would recommend them to anyone. Definitely going back.

From the owner: Not a moment is rushed. Not a Detail is spared. We are New England's car care experts…read more Detail New England specializes in: -Precision & Concourse Detailing -Paint Correction -Ceramic Coatings -3M Vinyl Wraps -Window Tinting -Fluid Film Installations Location: Our flexible offerings include both Mobile and Shop services.