Went in to buy replacement windshield wipers. Didn't know the exact size. Went to the register for…read morehelp. Kid was talking to another customer about vintage cars. Did not appear interested in moving the other customer along. His transaction was already complete. Went back to wipers then back to register. Same hung despite my waiting in line. Left. Piss poor customer service.

Both Edwardo and Ron were amazing at assisting me with my light dilemma. They were extremely…read morehelpful, resourceful and problem solving. I am so grateful in the honest approach without the nonsense! Thank you so very much!!

Got my muffler and clamp put it on done thank you o really appreciate the help the muffler was the…read moreright one easy install

Guys inside were nice and cooperative, but they were denying a return (well not them but their…read moreboss) despite having the original receipt, and the part in sealed, unused condition. Drove all the way there after calling to make sure they could, only to be turned down, waste of gas and my time. Once this return is figured out, I'm never shopping at O'Reilly's again

I went in to get some fuel stabilizer and was not sure exactly what that was. There was a person…read morebehind the counter working on an order or some sort and asked for the stabilizer. Ray the counter person came right out from behind the counter and got me taken care of very quickly

! BEST PLACE to be TOTALLY IGNORED ! I entered the store & grabbed what I wanted to purchase &…read moreimmmediately went to the counter. With no other customers in the store, I see 1 guy to my right reading a parts book behind the counter. He never looked up even after I pushed the product on the counter to make noise. The 2nd guy who was elderly came up the stairs directly from the back carrying & stocking jugs of something saw me then avoided any eye contact. After not being acknowledged for minutes of patiently waiting, I announced, "Does anyone work here?." The elderly man on his second pass by the counter, again avoiding eye contact, sarcastically replies, "No. No one works here" I replied, "OK. Good-bye". Not a response out of either. This is a great place for a thief, since no one looks up, acknowledges you as you enter or exit. They are totally unaware of their surroundings & incapable of multitasking. They show a total lack of wanting to do business with anyone. Free 'sarcasm' to boot. I would rate this on the scale in the "NEGATIVE" if it allowed me. NAPA Auto Parts, 233 Main St, Maynard, MA 01754

8/28/2025, just after 9am…read more Just because a corporation offers a free public service like battery testing, doesn't mean it's going to be an easy thing, or available all the time. Yet when I stepped inside this Hudson, MA Autozone location, I was greeted by a young man, Christopher. When I asked if anyone had time to do a battery health check, he instantly said, "Yes, I can do that right now for you." No boo-boo face, no looking around, no bad body language whatsoever. Within 5 minutes, Christopher had tested my battery, alternator, and starter. All were good. There are many people working in customer service who obviously take no pleasure in helping others. This Autozone employee is the opposite, and the Hudson store and the corporation are lucky to have Christopher as a representative.

Thankful for Javier for his help in finding what we needed. Had great suggestions and parts that we…read moreneeded in store.

It was a pleasure purchasing from Colonial Chevrolet of Acton. From the first contact, the people…read moreI worked with (Shawn, Matt, and Parish) were efficient, friendly, and low pressure. I love my new vehicle and appreciate the straightforward pricing, fair trade in value, and absence of pushy after-sales add-on tactics. The truck was beautifully prepped for delivery, and they kindly accommodated my work schedule. I would not hesitate to shop again -- and that's not something I would say about many of the other dealers I've purchased from!

After paying full listed price (​​$76,995) without haggling, ​​for a​​​​​ used 2025 GMC 2500hd…read moretruck. On the ride home I had multiple issues. Check engine light came on Tires were way out of balance and shaking on the highway. Roof marker lights had water inside them ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Heated steering wheel barely got warm keys were not programmed correctly to the vehicle and had dead batteries in them The window tint on the front windows was illegally dark and had to be removed ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ At leaving the truck with them for 2 days they only fixed the key programming, leaking roof lights, and check engine light. I was told they will not balance the tires or pay me back for having them balanced and that the steering wheel is fine at barely warm. I since have had another dealership scan the truck and find a dozen codes for electronic issues and can bus failures​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Oh and I still have no inspection sticker because the check engine light would cause it to not pass inspection until I drive couple hundred miles ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Great for all your auto part needs. Always a fast response and the parts are usually delivered the…read moresame day. Pricing is very fair. If you need a parts supplier Wilson Family Auto Parts is highly recommended. I use them for everything!

Wilson Family Auto Parts has proven to be a company which takes pride in providing excellent…read moreservice, and making sure that a customers' order is filled correctly. Its a pleasure not to have to double-check orders which arrive at our establishment to be sure that the proper item has arrived, as has happened with our previous vendor. We look forward to a long-term relationship with Wilson Family Auto Parts, who also remits payment in a timely manner, without having to chase them for payment. Welcome aboard!!

For decades I couldn't have restored so many fine cars and found to fix so much obsolete things…read moreit's uncountable. 60s, 70s, 80s and some 90s. This place has been around my whole life always the people so great to me. 5*, Thanks, Tom G

So, so, so happy with the service at Acton Chrysler Dodge Jeep Ram. Recently my Jeep Grand…read moreCherokee has had a "Service Air Suspension" message come up on the dash. After reading through online Jeep forums, I was concerned that the dealership was going to recommend thousands of dollars in replacements for the compressor, distribution module, shocks, etc. To be honest, I had prepared myself for that possibility - and since this Jeep is my daily driver, I would have had to shell out the bucks, had they asked. My Service Advisor, Bart, was phenomenal. Courteous, friendly, honest - all the things you'd want. It turns out the problem was a simple control module that needed replacement and programming. The service was performed in under an hour, and my Jeep is driving like the day I pulled off the lot. ACDJR didn't try and upsell me on any unnecessary parts or services. They took care of the problem I came in with, and that was it. Some dealerships prey on peoples fears... these consummate professionals did none of that. I am so thankful for the way I was treated as a customer, and that will reflect in my patronage of this service department, for as long as I own my Jeep. Thank you Bart (and my technician Randall Partridge) for a fair, honest assessment of the problem, the speed at which the work was completed, and the confidence of a trusted partner for my future mechanical needs.

Extremely Concerning Service and Diagnostic Practices…read more I am writing this review to document a highly unsatisfactory and costly experience with Acton McGovern Jeep regarding my 2020 Jeep Wrangler Rubicon Recon (120,000 miles, consistently and meticulously maintained). In early November, I brought the vehicle in for diagnosis of a P0420 code. The dealership charged a $365 diagnostic fee, replaced an ignition coil (another $500), and reported that the engine checked out clean. The code was cleared, and I was told the issue was resolved. Within five days, the vehicle began misfiring, and a subsequent inspection revealed crosshatching in a cylinder and catastrophic, irreparable engine damage, due to coolant leaking through the head gasket and into the cylinder. Damage of this magnitude does not develop spontaneously in that timeframe, raising serious concerns that the initial diagnosis either missed or failed to investigate underlying causes. I was then without a functioning vehicle for four months due to the engine being on national backorder. No loaner vehicle or compensation of any kind was offered during this extended period. During the repair process, the assigned technician (Jeff) ordered over $2,000 in additional parts without my authorization. Only after elevating the matter to the service manager was I able to limit my payment to the originally quoted $12,000. It is troubling that such a significant unauthorized expense was initiated without consultation. Most concerning, after the engine replacement was completed, the original P0420 code reappeared--the same issue that prompted my initial visit. This strongly suggests that the dealership never addressed the underlying problem from the beginning, calling into question both the accuracy and thoroughness of their diagnostic procedures. The sequence of events points to negligence, which may have directly contributed to the engine failure and the resulting financial burden. Throughout this process, interactions with both Jeff (service technician) and Chris (service manager) were marked by dismissive, argumentative, and evasive communication, with consistent avoidance of accountability or clear explanations. In summary, my experience with Acton McGovern Jeep involved: * An initial diagnosis that failed to identify or investigate root causes * A catastrophic engine failure shortly after their service * Four months without a vehicle and no support * Unauthorized ordering of over $2,000 in extra parts * A final repair that still did not resolve the original issue Given the severity of the consequences and the lack of professionalism demonstrated, I cannot recommend this dealership.

Great service, knowledgeable staff. Higgins family will treat you fairly. I go here for all my…read moreautomotive needs. Support local buisness!

From the owner: Family owned !!read more