I am extremely disappointed with the level of care at this facility. I came here requiring…read morespecialized, one-on-one physical therapy for a complex post-surgical recovery. Instead, I found a 'PT factory' environment where the therapist was juggling 5 to 10 other patients at the exact same time. For three weeks, I was never given the individualized manual attention my condition requires. I spent most of my time performing generic exercises while the therapist rotated through a crowded room. This 'gym' approach is inadequate for patients with specific, high-priority recovery needs. I have since moved my care to a provider that offers private, one-on-one sessions with a true specialist. If you need dedicated, hands-on therapy, I strongly suggest looking elsewhere. This facility seems more focused on patient volume than patient outcomes."

I have been having SI joint pain for over a year. I finally decided to get PT and I have improved…read moreso rapidly since starting with this clinic. I really enjoy the staff, everyone is friendly and knowledgeable.

David's personality makes you feel like he's your lifelong friend. Actually, the entire staff is…read morealways great! I've been a patient on 2 occasions. For shoulder issues, 1 pre surgery and 1 post surgery. Both times I improved. Scheduling was easy. I never had to wait in a lobby. And the icing on the cake... I informed them I was moving out of town at the completion of my therapy (dec22). In February, I received a hand written card wishing me well for my move and to stop in and say goodbye if I had the chance. How many physical therapists or really any healthcare professional have you had follow up that wasn't an obligation and on a personal level? Highly recommend! (Unless you aren't injured or in pain. Then this place probably isn't needed)

Specific plans for various injuries are provided…read more Clients are monitored while working out and positioning, speed, etc. are corrected or adjusted to get the most from your workout. Friendly staff. Very clean facility. Safety is valued above all.

Caring staff, doctors and nurses. Easy communication. Convenient hours. Helpful people at front…read moredesks.

I was happy going there. It was close by. However an employee was rude to me and when I mentioned…read moreit to my therapist, she said well we think you are rude too. If you want to be cared about and for, this is not the place.

My generous in-laws gave me a gift card to Haven Wellness. After studying the website, I scheduled…read morea 90-minute holiday renewal that consisted of dry brushing and massage with hot stones. Services here are by appointment-only, and your provider will meet you at the door as there is no receptionist and the front door is not open for walk-ins. I was impressed by the design and immaculate cleanliness of this place! Samantha walked me back to the treatment room, questioned me to learn my background with massage and understand my goals for the session. The experience was incredible! This young lady knows what she is doing, and I left feeling clear and relaxed. She filled my water bottle with Kangen water and encouraged me to drink plenty of H2O throughout the remainder of the day. As this was my first visit, I did not elect to become a member for better pricing and additional scheduling options, but am planning to do so now. They offer cryotherapy, infrared sauna, facials and more.

pretty sure my deep tissue massage with sam just changed my life! cannot recommend her enough. my…read moreshoulders were so tight and filled with stress. after the 90 minutes, i touched my shoulders and i literally didn't even recognize my own body. never in my life felt my muscles so soft and relaxed!!!!! it's three days later and i feel so good, and my posture is noticeably better. i loved the whole experience, from her room to the entire vibe of the building. it smells so clean and calming. i also know the owner sarah is an amazing person as well, so i would trust anyone there. i'm definitely making this a new routine of self care and health wellness after seeing the positive physical changes after just one session. thank u sam for being the best!!

My mom goes their for therapy and I go with her so I can see what she is doing. I recommend Ethan…read moreand Judy for the therapist.

I have went here for two different rounds of therapy - the first time was for 2 different problems…read morewhich meant 2 different types of therapy ( physical & water therapy) and the second time was just physical therapy for a different issue than the first round was for. I LOVE THIS FACILITY!!! Not only do they 100% achieve the best outcome possible, they are very professional but very caring and take the time to help you in any way they can. I also found the atmosphere very calm and friendly - I recommend that if you need therapy this is the place to go! I will never go to another place again!

The service at Back on Track Physical Therapy is just amazing I never have to wait more than a…read morecouple minutes, they always have little snacks for patients outside so they can have a snack while waiting. The owner is a very kind man he cares about his patients like they are his kids or someone related to him, he makes sure your comfortable and cared for.The receptionist is a lovely young women she makes sure to never have anyone waiting for too long. The doctor is just amazing he pushes you hard so you can see amazing results and make sure you never feel pain again. After going there I knew that I was in safe hands after one visit. I would definitely recommend this place for anyone!!

Great service! The physician and staff are extremely helpful and patient. They put your health and…read morecomfort first and make sure you leave each session feeling better.

Paul and Shelly are awesome and took very good care of my 15 year old daughter. She really liked…read morecoming and never had a complaint about service. They always told me what they were having her do, why she was doing it and how it was going to help her in the long run. Good place all around!

Honestly when I started PT I had such low hope and expectations. I'm a chronic pain patient and my…read moreneck is really bad, Anna has been doing absolute magic to help me to feel better. I really like that she works on me in the back in a private area. It makes me feel a lot more comfortable. Courtney (I hope I'm spelling her name correctly) is awesome as well. They have been incredibly accommodating for me, I am not cured by any means but this journey over the last month has given me more range of motion and a little less pain. When I started, most of my days were 8-9/10 pain and now I'm 7/10 which just feels more manageable. God willing I will continue to improve between the PT and nerve ablations from my pain doc.

on Wednesday, February 25 I contacted Faye NISHR from preferred transportation to find out what…read moretime my interview was for this day. She called me back at 8:27 in the morning to let me know my interview was at 11:30. I arrived at the office at 11:15 filled out the application and sat in the waiting room as I saw two people ahead of me by the time these two people went in and came out. It was already 12 o'clock, so I waited unnecessarily a half an hour will Faye came out she asked me who I was and I told her William wilson she went back into the office. She came back out and she said Mr. wilson your interview wasn't until 130 and I replied to her no when you called me this morning you told me it was at 11:30 then she proceeded to become argumentative with me stating that I misunderstood her phone call and I told her I said I'm not coming back since I am already here let's go into the interview well with the horse and puff she led me back into the interview room and proceeded to chastise me for my anger. She stated that how would you handle this if you had to deal with a client and I precisely told her because of my military experience and my job experience I am precise on time and if I had to pick up a client at 11 in the morning, I would get to their home or residence at 10:45 to give myself leeway time to make a smooth transition with that client back to the building well after I explained to her my professional side she calmed down, but from that point until the end of the interview, I explained to her my 10 years experience in transportation driving my one tour of military experience, my college background which includes three college degree, beginning with a bachelors degree and human services to an associate degree in radio broadcasting and communication communications. Well upon telling her this she horridly ended the interview with no indication of the decision whether to hire me or to disregard my presence, so I took it to meaning that because an educated person of color chastise her on her rudeness, she reverted back to the inner racism that I feel from a person from the Third World nation because I have lived in areas such a Dearborn and Dearborn Heights to where people of a Arabic background tend to look down on African-American people, so I am here to tell you if you have applied to this company for a position of transportation do not I repeat do not proceed because you will be treated like you are nothing, especially if you are of African-American descent because this lady should be reprimanded for her attitude, her professionalism and her disregard of someone's respect because I honestly feel that if I had of been a Caucasian person or a person of Arabic descent, I probably would've been considered for employment, but because I came into that facility, dressed for success, a shirt and a tie, no hat no grooming needed. I was dismissed, but I should've known this by looking at the driver that they had waiting to pick up. He was totally groomed himself so if you could send a person that is groom out to pick up your clients then I see why you don't wanna hire anyone of intelligence or proper grooming technique

This place is fantastic!! They take the time to work with you one on one. Shout out to Nikki! She…read moreis amazing and wonderful, listens and is compassionate! All-Pro physical therapy, I definitely would recommend to anyone!

On the first visit of 6 months of therapy, the atmosphere here is team oriented. The…read moreprofessionalism of the workers is great. I will keep posting as the therapy goes forward.