Equipment didn't work for the job I clearly explained to them, and when I returned the equipment…read moreearly they still charged me which is poor customer service.

My new favorite go to place for tool rental. Easy to get to location on Highland rd. Plenty…read moreparking. Prices were the cheapest around and the renting process was quick and easy. We rented a lawn roller for $15 and it did the job I needed. We will be back for more tools. Also the shop inside has plenty of useful items

Great experience. Staff is very helpful and knowledgeable. Excellent selection of products between…read moregas and battery powered equipment as well as brands.

These folks were great for me. Hard to find on line parts received as described, packed well and…read moreshipped right away! A+++++

First, I want to recognize an outstanding employee at this location: Darien & Kerri they went above…read moreand beyond to assist me, and I was truly grateful for their help. Ramon was also very helpful, especially when it came to loading items into my car--his willingness to help was appreciated. Unfortunately, the rest of my experience wasn't as positive. Many of the customer service representatives at the registers were lacking in basic customer service skills. A refresher training in courtesy and attentiveness would go a long way. One of my biggest frustrations with this store is the layout. I entered through the Business and Construction side, which has a checkout and what appears to be a return desk--but I was told I had to walk all the way to the opposite end of the store just to return three items. There were no exceptions. That setup is beyond inconvenient and honestly makes me want to shop elsewhere. Overall, this Home Depot is decent, and I do find their prices slightly better than their major competitor in the area. But the customer service inconsistencies and poor layout make it a hit-or-miss experience.

Just figured out there is a Lowe's close so that's where I'll be going from here on out. 90% of the…read morestaff is either lazy or don't know what they are doing or both. I had had several issues at this location. For example my online order got declined and I had to come into the store to get my money back and they said they had to put an IT ticket in. Came back a few days later and a new worker gave me the money back. Another instance was renting an 8 foot pick up truck. 2 hours before the reservation it got declined saying it was out of stock. I drive by saw the truck went in and said yeah you can rent there no one using it today. If they aren't straight up ignoring you at the counter they are hiding in the aisles on their phones. There are a small amount of works that are helpful and know what they are talking about. Bless them but I'm so sorry what you have to work with.

Completely incompetent employees. Poor communication on deliveries. Difficult to speak with a…read moreperson instead of a machine recording. I did not recommend purchasing any large appliances or having them delivered from Lowe's. A complete nightmare.

The AI system Lowe's has for calling to see if something in stock is available just Blows. Three…read moretimes I called and the first time it gave me 1,042 different options available, then it just started reading oof all of them. Had to hang up. Second and third time it mentioned plenty in stock, when I showed up the store was empty of that product. 50 minutes round trip sucks . The system is not user friendly and really works against you when confirming to talk to an associate.

I have donated to HFH causes for the last few years and even participated in several events. My…read morewife and I went to this Restore for the first time. We were pleasantly surprised with the large space and inventory. I would agree that somethings may have been overpriced while others seemed like a bargain. However, when we went to the register, the cashier let us know that all the items were actually way less expensive than we thought. To go even further, they did a buy one get one free on a brand new in the box dining room ceiling light which we couldn't pass up. I will be returning!

Dude, I am SO excited that this is only 5 minutes from my home! I just moved here from NC and was…read morehoping to find a good local thrift shop that sells furniture and home goods and was beyond happy when I opened Yelp and this popped up. Yippee skippy! Habitat Restore is such a great place in general and I was really happy with this location. Let's start with the parking lot. Although it is a bit tight, the traffic all goes in one direction which is super helpful and the entrance to the building is stairs but there's also a ramp going in, which makes this place handicap accessible and easy to bring home rolling or heavy things from the store. Upon entering the store, I noticed that there are huge signs hanging from the ceiling telling you where things are located which made navigating through the warehouse easy peasy. I was on a mission and immediately found what I was looking for. I talked with a staff member who was friendly and was delighted as two customers who happened to be leaving at the same time as I was, helped me bring my stuff to the car. Bonus! I will be visiting here regularly until I find a dresser for my husband and a lounge chair that I love for our spacious living room. Great place.

We have a home Choice Cabinets in the kitchen and laundry room. I am not sure if they are the…read morehighest quality, I know that within the Choice selection they do not seem to be the "Top of the Line", but they are holding up quite well and are very attractive. We recently had three under counter cabinet drawers that were not closing and were making a little ping noise. When I removed the drawers I could see that a little gray plastic part was broken. I was not sure how that affected the closing of the drawer, but it clearly was not right. I found Choice Cabinets online and called the home office totally expecting this to be a hassle. Not so, the operator transferred me to a person who looked up my address and took down my information, and in a matter of ten of fifteen minutes said she would sen out replacement hardware that should arrive in about a week. Three days later the three now rails arrived. They were easy to replace, maybe ten to fifteen minutes each and the draws work perfectly again. BTW, they are the same hardware but the closing mechanism is a little different, so I suspect they have been improved over the other design. It was great experience to have the manufacturer stand behind their product.

We had excellent experience with Choice Cabinets. They helped us with our kitchen layout to…read moreaccommodate an awkward space. They completed the order on time and were very understanding when we were not ready to accept delivery when scheduled. They made the delivery exactly as they promised on the revised date and was very responsive in replacing a door that had a small ding on a corner. We have another project and have already place our order. We will definitely use them again and we strongly recommend them and their product.

NIGHTMARE- I grew up as Jamie's neighbor, he was friends with my brothers, and we stayed in touch…read moreafter 40 years so naturally I considered him when remodeling my kitchen. What a mistake!!! He left $56,500 worth of cabinetry in the sweltering heat and humidity in Florida 'Beverly Hillbilly' style with over 100 degree heat index and forecasted storms without my prior consent or knowledge that he didn't schedule his installer to arrive for more than a week away! He drove off without even mentioning that detail. EVERY single cabinet was either damaged, mismeasured, built to the wrong specifications, missing shelves, drawers, door fronts, pullouts, or return panels!!! I've been left with no choice other than to bring the details and the facts to the court for a matter of public record and not public opinion. These photos speak for themselves otherwise. Update: 6/27/23 in response to Owner - Refer to all photos on all review sites for what Jamie considers "above and beyond", "complete", and damage resulting from "all necessary precautions to protect your cabinets" and decide for yourself if this is the level of service or craftsmanship you expect when spending $56,000... Also, he IS YOUR employee and installer, you delivered the cabinets in HIS dump trailer covered in a tarp with no packing materials, YOU scheduled him to come down for install and recover his dump trailer, and you REIMBURSED him for his travel expenses. I was introduced to him by YOU!

We hired Natural Falls construction in the fall of 2024. Jaime is a hard working energetic…read moreprofessional. He is finishing up our project this spring 2025. The team, did a big tree removal and clearing, built a Trex deck and removed the old blacktop driveway and poured a new concrete driveway and sidewalks. This spring they will grade the yard, finish the landscaping and grass. Give Jaime a call for your outdoor needs. I will update and show pictures when full project is complete.

The cabinets and countertop were beautiful! Too bad they recommended Ron Sterner construction and…read moreconsulting! He walked off without finishing my kitchen and walked off with my material we paid for! Going to court!

Walked into their "showroom". There were at least 5 employees and no other customers. No one…read moregreeted us or asked if we needed help. Never been to a business that was more unwelcoming. If they are this unprofessional with walk-ins, can't imagine what their customer service would be like once you are under contract. On an up note, glad we didn't waste anymore time with them, as their products on display were of mediocre quality and workmanship. Now, we understand the multiple negative review posts. Will find another merchant to handle our big project.

We had a pipe burst with the '100 year freeze' and had to shut off the water to the whole house…read more Most plumbers didn't even call us back. Brian Brodnik at Eastern Plumbing, took the call and committed to coming in the afternoon. He arrived earlier than expected with all the tools needed, and located the issue quickly. He completed the repair efficiently and didn't leave any mess behind. Professional and courteous throughout. Used flat rate charges we felt were fair. We would highly recommend.

From the owner: " Helping people for over 50 years! "…read more Hi, welcome to a second generation family owned company. Eastern Plumbing Inc has been contracting for some of the best builders in Northeast Ohio since 1985. I’m a type of person that needs to stay active and busy so although I’m semi retired, I still enjoy service, remodel work and light commercial plumbing. I’ve asked to be an inspector in three different counties. The company reputation has always been solid and highly professional If you’re looking for someone that really understands the trade, so you don’t have to worry about paying for services you thought were a good job, call me. I SPECIALIZE in difficult repairs.