The provider told me to TAKE IBUPROFEN even though she knows I'm pregnant. I actually had to be the…read moreone to correct her and explain that it isn't safe! It's such basic medical knowledge that it was honestly pretty scary I had to catch that mistake myself. While the rest of the staff was actually very nice and professional, the provider was not helpful at all. If you're expecting, please be careful and double-check any advice you get here!

UPDATE: I've been here (5) times after my initial review. I highly recommend this clinic. I'm very…read morehappy to say I still feel the same after these recent visits! The P.A.'s are competent, and provide real care, are pay good attention to details. Everyone is so nice and professional and the facility is new, clean, and modern. This facility is very well run and the staff is upbeat and positive. I will continue to keep coming here. I've come to this clinic. My wife has come to this clinic. My daughter has come here every time we've always been taken care of. They are efficient, new clean facility and I've gotten really good service and good medical treatment. I would highly recommend action urgent Care.

The ladies at the front desk, Breanna who 's helped me out the most makes you feel welcome. DK, my…read morephysical therapist, is very kind and knowledgeable, and takes care to be gentle with your injury during therapy sessions. The medical doctor and assistants are also respectful and caring. Overall, I greatly appreciate all the care I have received at Concentra in the Milpitas location on Main Street. Thank you all!

If I could leave zero stars I would. My fiancé was there today for a simple ear lavage and was…read morethere for about two hours. After picking him up I asked how it went and he said they were not able to remove the wax because "it was too deep" mind you I took a look this morning and could visibly see the wax myself. so when I pick him up I ask if they put anything in his ear before they flushed it (usually this is debris or docusate sodium which is sometimes used the same to help loosen the ear wax) he told me "no they ran out, they also didn't have the curette to get the ear wax out" THATS ABSOLUTELY ABSURD, it blows my mind that a medical office is running without the basic supplies to perform an ear lavage at an urgent care center. When we got home I did the ear lavage myself because I had all the things to do it at home except the debris which I purchased after and I got the wax out in less then 5 minutes ... thanks for nothing concentra.

They're professional and nice and polite. I think they do have good service here. I appreciate…read moretheir help

New, clean urgent care with courteous, helpful staff. The facility feels modern and well…read moremaintained, which makes for a comfortable experience. The main downside is parking,it can be a hassle since it's right on El Camino Real.

The staff or front desk is rude. They need to retrain or think about hiring new staff with basic…read moremanners.

My insurance card gives this address, but apparently the office is right next door. So maybe the…read moredoctor was part or now branched to next door.... Dr. J Nguyen is friendly, but when it comes to standard of care, she needs improvement. I have had multiple physicals by various physicians (PCPs or from my past work's in-house Physician, or change of providers). With my new insurance, I was assigned Dr. Nguyen. During my physical, she barely assessed me. She placed the stethoscope ontop of my clothing (the MAs did not offer a gown), she did not wash her hands on front of me (or even use the hand sanitizer) she did not properly exam me. I was not asked any of the traditional or standard questions I've been asked by other Physicians. Given that I'm a new patient, I would expect a more through health history assessment or more questions to be asked- they are lacking OR they simply don't care. There is an abundance of plants in the lobby area, some are dying- not well taken care of. The magazines in the waiting area are old and outdated. The fish tank in the lobby area needs to be cleaned. First impression yells out "sloppy and unattended". There are stacks of PAPER chart in the back as they have not gone electronic. By 2018, I believe there is a law to be electronic for medical records, at least that is what is expected in a SNF, acute, and assisted living. Maybe clinics are an exception? Either way, they are clearly behind in their charting and the clinic is in dire need of TLC. The chairs are torn, the floor needs sweeping and so much more. As for the exam room- it feels like a dirty closet. The area to draw your blood is dark, cold, and cluttered. I wish I was assigned another provider so I will be looking to change providers to someone who actually takes the time to get a better health background. Also, the doctor went on vacation so the one in her replacement would not take new patients. Therefore, you would not only have to wait until she returns, but she would be completely booked when she did return. Overall, I've had multiple providers, as my insurance changes, therefore so does my provider. This place would be at last place.

Type of Care: Urgent Care…read more Care Quality: They told me they'd prescribe me medication and then never sent it to CVS and blamed me :/ Office Experience: They were nice but the whole medication thing ruined it.

The ratings almost deterred me away, but since I genuinely needed urgent care I took a chance. I…read morehad a bad allergic reaction/infection and my face was swollen. I arrived at 930am on a Sunday with an appointment at 9:30 AM. I did have to wait for maybe 10 minutes because there were a few patients ahead of me. The front desk was friendly and professional. The process of exchanging insurance and payment was seamless. The technician (assistant?) along with the doctor were extremely amicable and easy to talk to. The doctor was very thorough in her explanations and extremely patient with all my questions. I was prescribed antibiotics and cream which I was able to pick up an hour at the nearby CVS within an hour. I actually had a wonderful experience. Probably the best urgent care experience I've ever had.

Do not go here! I went here a FULL YEAR AGO, and they just sent me a bill for $70 out of no where…read moreafter I have already paid almost $300 with insurance. Also, a year ago, they lost my test results, and I had to call them no less than 4 times to beg for my results and never got them. They never called me back, so I just gave up and now they have the nerve to send me a bill a full year later. I seriously can't believe it. I will be contacting their team and fighting this. So stupid.

Was seen here and everyone was very nice. Did a blood test and my arm was bruised up for a week and…read morethe best part they said they didn't get the part of the blood work that mattered. They said they ordered it but it wasn't done and I might have to do another test. I asked them to please ask the company they had run the test re do it cause as they can see my arm is still bruised from the last test. They said they would and give me a call , a week now and no calls. They want you to use their app for appointments. BEWARE, the app will charge your co pay and add a $50 charge for cancellation. I asked them about the $50 charge and asked them to remove it. They said it will automatically get refunded. A week goes by and still no refund. I called the office and they now say they can't refund me and I will have to call their billings department. Hope it goes better for everyone else.

Dr.Hashmi is like family! He treats his patients with the utmost of care. His medical and admin…read morestaff is equally friendly and helpful every time. He knows the best of medical science for you. Perfect and timely diagnosis every time. There is minimal or no wait time if you have an appointment. I would trust and recommend Dr. Hashmi for every family member and friend I know.

Dr. Hashmi and his team provide excellent care and service. Dr. Hashmi takes all the time needed to…read morelisten to you and ask questions, to ensure a holistic approach and correct diagnosis. He has been my primary doctor for the past 6 years and his care is unparalleled. His office staff bend over backwards to help you with any need and they are proactive with annuals, labs and preventative care. Look no further - Dr. Hashmi and his practice are top notch.

Download the app, fill in the requested info depending on kind of doctor you need, and you'll have…read morean Rx within an HOUR. If you have chronic pain, you're put in with those with dependency issues, but your doc will get to know you. It's up to $99 a visit, and not covered by any insurance. In CA the doctors aren't nearby, which makes some pharmacists uncomfortable. (I moved to CVS at Target.) If it's not strong enough to help, tell the doctor "it's not working well for" you! You're not required to join a support group or have pee tests. (Suboxone makes some people nauseated, so have Benadryl in the house.) Lots of good things came out of Covid.

I had finished a 7-day course of antibiotics from my doctor for an ear infection, it's Saturday,…read moreday 10 and I still feel terrible, so after reading the reviews and knowing what I probably need is additional antibiotics, I used QuickMD and very pleased with the service, cost and ease of use. After a quick 5 min call with a doctor, he sent an Rx in to the drug store and within a short time, I am taking the new Rx and hopefully feeling better soon. I was able to create an acct, upload some information and have the call with the doctor within 10 min. So happy I didn't have to wait all day at Urgent Care or have to wait until Monday. Cost was $75, which I feel was very reasonable compared to what I would have paid at urgent care, not to mention a long wait time.

Do not choose them as your health provider. They will try to have you come in for a ton of…read moreunnecessary appointments and they will withhold your life saving medications or refuse to refill them until you come in. This is profit driven and not health related. They only care about getting your co-pay and charging your insurance. After my first visit I recommend them to a friend, before I knew how they operated, holding your prescriptions as ransom. He had the same experience I had. Sooner or later this practice is going to get them sued, and I'm better on sooner. Avoid.

Dr Buff is one of the worst doctors I have ever worked with . I took my wife for an urgent care…read moreappointment and he continually spoke over us and interrupted without letting us ask questions. It was clear he was in a rush to get us out. At the end of the visit on his way out, he said "Oh sorry do you have any questions? We've been getting slaughtered with patients today." I started to ask a question and he quickly answered it as he was walking away, without listening to the others we wanted to ask. He also said "Namaste." jokingly to my wife because we are Indian. We speak clear English and are American citizens. There is no need to treat us like that. We also overheard him having much calmer, friendlier conversations with other patients,so it was clear he was just in a rush to get us out and diagnose the issue based on notes instead of listening to our whole story. I do not recommend this doctor and will never see him again.

on July 31st evening, I went to ER. All of the employees were very efficient. All of them had…read morerelaxed, beautiful and pleasant look on their face. None of the face showed me that they were doing THEIR work to get a paycheck. I asked many questions. The appropriate employee came in and answered my questions, patiently. My questions were not "burden to them". I took one star for the lack of supplies. Supplies were ordered, but ER did not get the delivery. I do hot know how the lack of needed supplies affected my treatment. The valcro for the sling did not stay, slipping down. I was told to buy a better one. I am using shoe laces to hold it in place. Mainly, the set of "the employees - all of them" who attended me were the best.

I was here to care for my dad. The nurse in the front said to wait 15 minutes because it might take…read morean ambulance to get to the hospital and admit him. A male nurse checked on me and I waited 20 minutes. I got ushered in but a nurse who got me left me to my own. So I had to get a nurse nearby to take me to my dad. But the nurse wanted my dad's insurance mumble jumble. I kind of wish they let me see my dad first then take care of the insurance conversation later. This place is a huge improvement 15 years ago. The nurse I got was very nonchalant with us but would switch up his attitude with his coworker. I just thought he probably had a long shift. It only get three stars from a two from 15 years ago. I would've given a 4 but the insurance thing got me feeling a type of way. At least in other hospitals they let you see your loved ones first.