The provider told me to TAKE IBUPROFEN even though she knows I'm pregnant. I actually had to be the…read moreone to correct her and explain that it isn't safe! It's such basic medical knowledge that it was honestly pretty scary I had to catch that mistake myself. While the rest of the staff was actually very nice and professional, the provider was not helpful at all. If you're expecting, please be careful and double-check any advice you get here!

UPDATE: I've been here (5) times after my initial review. I highly recommend this clinic. I'm very…read morehappy to say I still feel the same after these recent visits! The P.A.'s are competent, and provide real care, are pay good attention to details. Everyone is so nice and professional and the facility is new, clean, and modern. This facility is very well run and the staff is upbeat and positive. I will continue to keep coming here. I've come to this clinic. My wife has come to this clinic. My daughter has come here every time we've always been taken care of. They are efficient, new clean facility and I've gotten really good service and good medical treatment. I would highly recommend action urgent Care.

The ladies at the front desk, Breanna who 's helped me out the most makes you feel welcome. DK, my…read morephysical therapist, is very kind and knowledgeable, and takes care to be gentle with your injury during therapy sessions. The medical doctor and assistants are also respectful and caring. Overall, I greatly appreciate all the care I have received at Concentra in the Milpitas location on Main Street. Thank you all!

Why would an urgent care office will hold one doctor all the time?? Not efficient at allread more

Very new and clean building with excellent staff!…read more Came here for a blood test. One staff did the draw while another watched. No issues at all. One jab and one draw. I was in and out in probably 10 mins Make sure you schedule an appointment because the blood test I was getting can only be done before 1pm. I set an appointment when I woke up and just drove here. Plenty of parking. Hardly no wait.

I came in needing help for my mom. She was experiencing some flu symptoms. We came in on a weekday…read morearound 2PM. It was busy but we were seen within 25 mins after checking in. We meet with a Dr Alvarez, he was very patient and asked my mom questions and did a thorough exam. He ran a few test for coved and flu. And found that she was positive for coved. He was able to send a prescription to her pharmacy and give her things to help with her symptoms. 10/10 would come back for any non emergency issues.

My insurance card gives this address, but apparently the office is right next door. So maybe the…read moredoctor was part or now branched to next door.... Dr. J Nguyen is friendly, but when it comes to standard of care, she needs improvement. I have had multiple physicals by various physicians (PCPs or from my past work's in-house Physician, or change of providers). With my new insurance, I was assigned Dr. Nguyen. During my physical, she barely assessed me. She placed the stethoscope ontop of my clothing (the MAs did not offer a gown), she did not wash her hands on front of me (or even use the hand sanitizer) she did not properly exam me. I was not asked any of the traditional or standard questions I've been asked by other Physicians. Given that I'm a new patient, I would expect a more through health history assessment or more questions to be asked- they are lacking OR they simply don't care. There is an abundance of plants in the lobby area, some are dying- not well taken care of. The magazines in the waiting area are old and outdated. The fish tank in the lobby area needs to be cleaned. First impression yells out "sloppy and unattended". There are stacks of PAPER chart in the back as they have not gone electronic. By 2018, I believe there is a law to be electronic for medical records, at least that is what is expected in a SNF, acute, and assisted living. Maybe clinics are an exception? Either way, they are clearly behind in their charting and the clinic is in dire need of TLC. The chairs are torn, the floor needs sweeping and so much more. As for the exam room- it feels like a dirty closet. The area to draw your blood is dark, cold, and cluttered. I wish I was assigned another provider so I will be looking to change providers to someone who actually takes the time to get a better health background. Also, the doctor went on vacation so the one in her replacement would not take new patients. Therefore, you would not only have to wait until she returns, but she would be completely booked when she did return. Overall, I've had multiple providers, as my insurance changes, therefore so does my provider. This place would be at last place.

My husband doesn't like doctors but he's willing to see Dr. Nguyen. I dig adventure sports so I've…read morebeen here on an Urgent basis and for routine illnesses. I think there are pros and cons to everywhere so here's what I've found... PROS: Dr. Nguyen will listen, ask questions and gather information to make the best diagnosis (huge pro) and she seems to really care. She also doesn't get upset if you ask a million questions. Some doctors seem to resent questions but she just goes on to explain more. She also will promptly answer questions I've phoned over to ask. Blood draw/Urine Samples can be done on-site instead of having to go to another lab. They have an EKG machine onsite so you don't have to go to another facility. They are very reasonable if you're late. My husband doesn't ever want to go, so we're always late and they've never turned us away Most of the staff is pretty experienced and they all have a good attitude. I have experienced other places where the staff's attitude makes everything more difficult. Also, they can't always answer every question but they don't try to bluff you and they will follow up with the Dr. to get an answer. I've also seen her staff help find a pediatrician for a couple who'd stopped by with a sick baby. CONS: No onsite Xray services (there are some nearby but it's a hassle to go from place to place) You used to have to wait a few days for strep test results but now she has the ones you know the answer in the office. So I guess this is an old con... Sometimes there's a long wait but I've seen Dr. Nguyen see patients not scheduled because the person was displaying some disturbing symptoms while waiting for their parent/sibling in the waiting room but then again, if it were my parent/sibling looking really sick or limping, I would want a Dr. to be concerned if they saw it. Re: other reviews.... Someone mentioned that they didn't have their insurance card and had a problem. The first time I went in, I brought my info on a post it because I had just started a new job and had fallen off a horse and I didn't have any problems, the staff got on it and there wasn't a delay. Also, at Dr. Nguyen's I got no resistance about my phlebotomy/blood draw requests and everything went super smooth on the first try, unlike other places where they wouldn't listen and I ended up with multiple pokes, bruises and wasted vials. I've received results by phone (by the dr. herself and also her assistants) so maybe you have to ask if you can get your test results by phone? My husband needed a follow up for his results but that was probably because he needed follow up care and a re-test of his blood pressure. All in all- I have been to places where I was seen a little more promptly but I really think that Dr. Nguyen's personality makes up for any inconvenience. I think I could bring anyone to her, even if they're normally afraid of doctors. She and at least one of the medical assistants are also fluent in Vietnamese, if you need that.

Type of Care: Urgent Care…read more Care Quality: They told me they'd prescribe me medication and then never sent it to CVS and blamed me :/ Office Experience: They were nice but the whole medication thing ruined it.

The ratings almost deterred me away, but since I genuinely needed urgent care I took a chance. I…read morehad a bad allergic reaction/infection and my face was swollen. I arrived at 930am on a Sunday with an appointment at 9:30 AM. I did have to wait for maybe 10 minutes because there were a few patients ahead of me. The front desk was friendly and professional. The process of exchanging insurance and payment was seamless. The technician (assistant?) along with the doctor were extremely amicable and easy to talk to. The doctor was very thorough in her explanations and extremely patient with all my questions. I was prescribed antibiotics and cream which I was able to pick up an hour at the nearby CVS within an hour. I actually had a wonderful experience. Probably the best urgent care experience I've ever had.

A life saver! My daughter developed a UTI and symptoms started Saturday evening of Memorial…read moreweekend. (of course!) She also has autism, and great anxiety about doctors and new situations. I found an open urgent care and explained the situation. They gave me the number for Telecure and suggested I try that first. I was skeptical that they would be able to prescribe any antibiotics, but I called and the agent took my information. Within 20 minutes a medical person called back (not sure if it was a doctor or nurse practitioner ) we went through some questions about symptoms and she prescribed an antibiotic. Just like that! Since it was now after 6:00 p.m. on Saturday, most pharmacies were closed. The agent called around on my behalf and found a 24 hour pharmacy near me. The customer service and follow through were excellent. The whole thing (outside of the prescription) cost $45. (If they can't prescribe anything there is no charge) and well worth it. An urgent care visit would have been three times as much, plus the wait and stress on my kiddo. Absolutely an excellent experience.

Do not go here! I went here a FULL YEAR AGO, and they just sent me a bill for $70 out of no where…read moreafter I have already paid almost $300 with insurance. Also, a year ago, they lost my test results, and I had to call them no less than 4 times to beg for my results and never got them. They never called me back, so I just gave up and now they have the nerve to send me a bill a full year later. I seriously can't believe it. I will be contacting their team and fighting this. So stupid.

Dr. Hashmi and his team provide excellent care and service. Dr. Hashmi takes all the time needed to…read morelisten to you and ask questions, to ensure a holistic approach and correct diagnosis. He has been my primary doctor for the past 6 years and his care is unparalleled. His office staff bend over backwards to help you with any need and they are proactive with annuals, labs and preventative care. Look no further - Dr. Hashmi and his practice are top notch.

This Dr. is full of himself! Billed me 6 times for calling in for a refill on a prescription that…read morethey only gave me one prescription for. They never billed me at the time of the visit, but they sent me a huge bill just the other day. Surprise you owe us this amount now. He is good at what he does but totally not worth the hassle they put you through!

Download the app, fill in the requested info depending on kind of doctor you need, and you'll have…read morean Rx within an HOUR. If you have chronic pain, you're put in with those with dependency issues, but your doc will get to know you. It's up to $99 a visit, and not covered by any insurance. In CA the doctors aren't nearby, which makes some pharmacists uncomfortable. (I moved to CVS at Target.) If it's not strong enough to help, tell the doctor "it's not working well for" you! You're not required to join a support group or have pee tests. (Suboxone makes some people nauseated, so have Benadryl in the house.) Lots of good things came out of Covid.

I had finished a 7-day course of antibiotics from my doctor for an ear infection, it's Saturday,…read moreday 10 and I still feel terrible, so after reading the reviews and knowing what I probably need is additional antibiotics, I used QuickMD and very pleased with the service, cost and ease of use. After a quick 5 min call with a doctor, he sent an Rx in to the drug store and within a short time, I am taking the new Rx and hopefully feeling better soon. I was able to create an acct, upload some information and have the call with the doctor within 10 min. So happy I didn't have to wait all day at Urgent Care or have to wait until Monday. Cost was $75, which I feel was very reasonable compared to what I would have paid at urgent care, not to mention a long wait time.

I work with intellectually disabled adults and often take them to their medical appointments. With…read morea background in Healthcare Administration, I am often broken hearted at the lack of care my clients recieve. I have been shocked at how many medically trained Dr's wont even say "Hi" or acknowledge my clients or even attempt to communicate with my clients. So many Dr's rush you in and out and this is sadly especially true with intellectually disabled clients, IMO, who often need help the most. Today I brought one of my clients to see Dr Buff at El Camino Health Urgent Care and was so impressed with this Dr!!! My client is not very verbal and has mood swings constantly and Dr Buff worked with him amazingly. I believe he is very experienced with the intellectually disabled. He asked him questions, asked me questions and went out of his way to help my client with a wound. My client felt so comfortable with Dr. Buff, which is not usually the case with other Drs. Dr. Buff even walked us out to our car after the appointment and helped me assist my client with getting in the vehicle. Dr Buff even went out of his way to call me later the same evening to check on my client. Thank you so much Dr Buff!!! We need more Dr's like you who actually care about people and don't treat us like a number. THANK YOU DR BUFF!!!

I would describe the staff as apathetic. Called in for blood work and confirmed twice on the phone…read morethat the lab is open until 445. Took off work, came, and was informed they close at 330. It was 340. No one is in the lobby, it's not like I was taking time away from their busy day here.

Grandpa was taken to the ER at night and was taken to a room in the morning for an infection. I am…read moreunsure about the quality of care in the ER, but while recovering on the 2nd floor, the nurses and doctors came by to check up on him semi regularly. As he was bed bound, the nurses cleaned him up whenever we called for them and helped change his dressing for some bed sores that had developed (loved that they put the time changed directly onto the bandage themselves. The food was pretty bland though and only slightly changed every meal (there was usually steamed carrots, mashed potatoes, and a different protein every 2 days). Overall, we didn't have a bad experience. FYI: the main entrance says visiting hours are from 9am-8pm but we were able to get in 2 hours earlier and the doors are still unlocked at 9pm. After that, you would have to enter through the ER.

the first time i was forced to pass that blasted black cat on their er bay doors, the ems staff and…read moreeveryone was soo much more compassionate than my last visit...i don't know, maybe first time, beginner's luck? second time, a dog shouldn't have been put through the humiliation, the brow beating, the refusal of care, the refusal of patients' right's or a myriad processes. and when a patient falls, i feel like the hospital staff should be more protective of the patient's hippa and not so concerned about how litigatious they may be, thus ignoring them and ensuring a wet floor sign was added for a fall not caused by the floor at all. smh. but to have a patient laying face down on an er floor for longer than a few minutes, should be heresy...but this is california...there have been celebrities to come back from hospital visits with complaints about staff not recognizing them and being cruel. so... why would i expect anything less...as just a "regular person?" so...just so california is aware: 1. if someone falls in front of you...regardless if it's the er or not...if you have nothing positive to contribute...and that doesn't mean shouting negative things you think are positive...it means just being a normal person and keeping your mouth shut if you suspect foul play ... mention something to staff quietly do not cause a freaking protest because you feel like some entertainment! 2. if you are not medically trained regarding falls shut the heck up. 3. as a morbidly obese person always remember a nurse without a spine is a nurse without a career so ...i chose not to end a career three days before christmas... learn, educate, and understand before you spew vomit from your mouth like its bible!!! and regional needs to be better prepared for a fall! do not send a 90lb, 5'10" nurse by herself to help a 261lb, 5'1" female off the floor! and regional...if you can't get rid of the blasted black cat on your doors or spray paint more white... then get a flocking clue ...a plethora of patients are probably scared to death of that cat... they are just too sick to say anything... and when someone just keeps asking for help and their state paid caregiver keeps going missing or walking off ... get a clue something was bigger than you that day and you missed it...because you were too concerned about what you were seeing and that was ... racist, stereotypical bigotry. And the referral you sent me to, literally said it was simply to cya... yea I got it. ‍ This er visit was so traumatic I don't know if after being in California for 12 years, I want to stay. It sickens me the way you things treat humans here. next time ... i hope you're more intelligent/conscious to look closer and someone like me isnt still sitting where i am today and you actually helped them. ‍‍‍