In the early morning hours of 1/19/2024 I was stranded on I90 in the snow and ice with no phone…read more The snowplow guy said he would get me a tow and that they would be there within 30 minutes. Tony came out and was polite, funny and really made me feel better. He was there within the 30 minute timeframe and I never had any issues. Great guy. I definitely would use again but hope I don't need to. I thought it was little expensive but didn't care as the whole experience was better than expected.

Towing serivce on second shift and third shift needs to take a course on customer service! Very…read morerude and disrespectful! Telling us to get! We can't stay on their property all night. Move, get he kept yelling while my brother in law was trying to get the cash they had just informed him he needed to get his car out of tow. We left got the cash. He threw the key and papers to release the car and his receipt and told him to get! Just leave! Had to call police for third shift harrrasing me! Reported to South Beloit Police how 2nd & third shift(are brothers) treated us. But mainly how 3rd shift harressed me while I was parked across the street. Please know that when The Rallo's owned Tonys(when it used to be a full gas station, repairs and towing) It was the best then. Whomever bought the business and keep Tonys name to draw and keep people isn't the best as when The original Tony service Station( Rallo's). Shame on how they tarnish the Rallo's quality and customer service.

I just had one of the most amazing experiences with these guys! I had a van out with a band…read moretraveling through and I had an issue that needed to be fixed immediately. These guys went above and beyond to take care of us and make sure that the van was back on the road safely and in a timely manner! I would suggest you swing by for any auto issues. All I can say is Wow, what a God- send they were today!

Doug (Sales Manager), Mike (Salesman), and Mike (Finance), are always professional, courteous and…read morefriendly. As always, we were in and out quickly with no high pressure or antics used by other dealers. We have been buying Kias for 15 years and have never been disappointed. Always a good experience, and, if you need service, Justin or one of the Service team will explain everything to you and give you your options. Rock River Kia ROCKS!

RUN! purchased my teenager her first car from here from the salesman, Casey Dinger. Paid cash and…read morethought this place seemed honest. Nope! Only 45 days later and her car is sitting in a shop that had to be towed with electrical issues. Due to the car being used, no warranty. Now my daughter is sitting with no car and the mechanic is unsure if it can be fixed. The car drove fine, no signs of electrical issues when it was test drive, no dash lights on... nothing. Convienantly after the 30 day mark the first issue that was had was a locked up caliper. Totally understandable as this can be a wear item. Then 1wk later we get the call my daughter is in the middle of an intersection. long story short, RUN!

When I called Miller Towing, LLC after having missed their initial call because I was still on the…read morephone with AAA, I spoke with Joanna who was easy to speak with, helpful, and never made me feel rushed. The service vehicle driver, Anthony, was courteous, polite, knowledgeable, and a complete professional, through and through. Growing up with an uncle who owned an automotive repair business, I've been around hundreds of tow trucks in my life, so I can confirm that Anthony handled his vehicle and my four tows with the greatest level of skill and talent as I've ever seen from any flatbed tow truck operator. Thank you to AAA, Miller Towing, LLC, Anthony, and Joanna for a great experience!

I arranged a tow for my mother's car through Miller Towing. They were very helpful. I live in a…read moredifferent city and they were able to make everything happen without a hiccup. Very friendly, and a good bargain. Highly recommend!

We have been taking our cars there for over 20 years. I know times have changed but when we had…read moreover $2,000 worth of work done recently, and paid with a debit card, they charged us $40.00 to use it. After informing them that that was Illegal because we used our debit card and NOT a credit card, he went into the back, came out with two twenties, threw them at me, and said "Don't come back". You should take that up with your card processor and not your loyal, long term customers. And no, I would not recommend.

I have been bringing my car to Ellis since I moved to Rockford 10 years ago. I have nothing but…read moregreat experience with them! They are fair priced and have my car done in a reasonable time frame.

Bought my vehicle in for service and Milton was very honest and upfront about the repair and cost…read more I recommend my family and friends to bring their vehicle here for any transmission needs knowing they will get a fair price and quality service.

The customer service was excellent! My transmission was shot and they replaced it in two days. My…read morecar has ran perfect ever since. I highly recommend Cooks!

I took my Cadillac CTS to Mike's after I started feeling every bump in my bicuspids! Turns out my…read moreair shocks were completely shot. They got me in right away, gave me a straightforward diagnosis, a fair estimate, and had everything fixed in just a day and a half. The difference is night and day - my car feels brand new again, SO SMOOTH! The team at Mike's are true professionals! Skilled, honest, and genuinely nice people who clearly care about doing the job right. I highly recommend them to anyone looking for a skilled team of trustworthy mechanics!

Hi, everybody this place is a joke.I'm bringing my car.Keep my car in garage for a year.Never fixed…read morethe problem.Charge me $600 dollars for replacing spark plugs stupid shithole, place!!

My car broke down and the owner took it in and put it up on the lift to check it out. The motor…read moreneeded to be replaced and there were other major issues that needed to be addressed. Dave, the owner (who was also short handed because one of his guys had Covid), took out so much of his own time fighting for me against my warranty company, who sucks ass by the way, to get them to pay for the repairs. They declined it. Sipe's didn't charge me a dime. They even kept my car on there lot until I found a place to put it. I have never met these guys before, I am new in town. It's hard to find nice people now a days . It seems like when you're struggling nobody cares, I can honestly say that's not the case here. Truly good people.