I was genuinely interested in leasing a home through Action Rental until I spoke with Gabe Parker. I was very rudely spoken to as if he couldn't care less about making a sale. When I asked if there was a time to see a property, he replies with "Please read description, and had you bothered to look at the drop down menu". There was literally nothing in the description except "Beautiful home in a gated community". I've been in business for years and I would never approach a potential customer this way. I can only imagine what sort of boss or property manager he would be. Update*** Gabe Parker quickly changed the description of the property to fit his story, and proceeded to block me. read more

Action Rentals - Property Management Near Me - Yucaipa, California

I am very impressed with the service from Gabe and Haley. It was very easy to communicate by phone, text, and email. Gabe took a long amount of time to show me around the properties, and the neighborhood as well. I was able to ask many questions and I feel the answers were detailed, objective, and truthful. Haley was following up often making sure all my documents were being sent in, and all questions regarding the properties were answered too. Application fees were not their focus, and additionally the fee was actually cheaper relative to other bigger agencies. Instead, they seemed to focus on trying to find me an actual place. The properties and conditions of such were disclosed to me fully, including what changes could be made/not be made, depending on the owner. This appeared more than reasonable. I was fortunately informed that my application was strong, including credit, and this was promptly communicated with the owner, and then communicated with me that the application was approved. I believe I went through at least 4 or 5 other rental agencies in the local area. One of them canceled a showing with less than 24 hours notice. One of them could not connect me to the actual leasing agent in charge of the actual property itself and relied on a call center line. One of them. Three other agencies seemed to actually know what they were doing and I am happy with their service. To me though, it seems like the advantage of Gabe and Haley's team is that they understand their local area very well. This certainly was demonstrated in the answers I received to my questions such as the neighborhood quality, security presence, demographics, owner/rental ratio, trends over the years since around 2008. Post-move in has also been easy to work through as well. Again, plenty of communication from the team, and I felt well-supported. I think a lot of it also comes from the renter as well though - put forward your best communication and willingness to work and of course Gabe and Haley are willing to recognize this and work with you as well! I certainly would recommend this team to my friends/family. read more

Worst place I have ever rented from! They would never respond to any form of communication. It was like pulling teeth every time something needed to be done! I would never ever rent from them again. They also over charged me for everything when I left and completely screwed me and refused to take my call to talk about it. read more

I would totally recommend Action Rentals to anyone in search of a home to rent. Haley is super nice and very helpful she also accommodated time to show us the property as soon as possible which was great for us. If your looking for a property management that is caring and understanding Action Rentals is the property management your looking for! Thank you Haley my family and I appreciate you! read more

One of the best people I have ever bought a house from , he made it super easy for me as a first time buyer gabe is absolutely highly recommended 100% action rentals is the place to go for buyers owners and renters read more

Hailey one of the ladies that showed us a property was very sweet and straightforward. While the house was a bit too small for our needs, it was a beautiful clean updated property and we will be keeping her contact as we search for a home for rent. read more

If you are a home owner and would like your property run into the ground, go with this company. If you are tenant and want your repair requests ignored, I recommend them. Otherwise, look elsewhere. As a home owner having Action Rentals manage my homes for over a decade, things have really gone downhill lately and I can no longer recommend Action Rentals for the following reasons: 1) repair requests are not addressed promptly, if at all. I have many example but here is one: I spoke to a recent tenant of mine who moved out who said his reports of low water pressure were never addressed; my contractor subsequently found several breaks in the water pipe, which, of course, can be catastrophic to the structural soundness of a home; and 2) the lack of professionalism, for example, when I chose to have one of my homes managed by another management company, the owner unilaterally decided he would not manage my other property, which is his right - except that he neglected to tell me he was dropping me, did not return the property file for the second property when he did the first one, or return the repairs reserves or tell my tenant he was no longer managing the propery, and when the tenant went to pay the rent, he refused to take it - but still did not tell the tenant how to contact me or tell me that the tenant was attempting to pay rent and did not know who to pay it to (and how would they, since I didn't know he dropped me as a client). He ignored my multiple calls, text messages and emails trying to figure out why the rent was not paid and it took someone going to his office (I live out of state) to corner him to get the answer that he dropped me as a client. read more

My experience with action rentals was incredible. I have been a renter for a good 22 years and have had many bad experiences. Gabe rented my family a beautiful home. Although i only stayed about a year prior to buying a home, everything was perfect. Prior to moving in, the home was thrashed by the previous renter. The team worked super hard on getting the house renovated. During our stay the stove went out, within a couple days a company came out to order the part, and though it was expensive it was replaced right away. A few times we needed a plumber, who came same day. The dishwasher went out and was replaced with a brand new, beautiful dishwasher immediately. Whenever i called the office or came in person to pay rent i was always greeted nicely and taken care of. Action rentals is a family business and really care about their clients. I will refer family and friends. read more

Gabe Parker is amazing to work with and always helped me to make sure that I was taken care of at all times! Great company.

Action Rentals has managed our property for over 10 yrs. We were delighted to work with Laura when our properties became vacant. She took the time to get to us and our property. Laura is an excellent problem solving and has great communication skills. Her ability to multitask during this busy season was awesome. She had a happy qualified tenant in our home with 2 weeks. A big shout out to Action Rentals! read more

I have to agree with the previous review. You know the customer service is going to be bad when they don't even respond to phone calls, emails or inquiries via their own website for the advertised rental properties. I tried for well over a week to get a response from this company for a home I found on their site, but never received a response to any method of communication. Any property owner wanting to rent out their property would be better served with another property management company. read more

Wish I would have read the reviews first! MY biggest complaint is about GABE, I was active duty military at the time of renting and signed a one year lease, in August, I gave Gabe the money for the rest of the lease and told him we would be moving out 29 December. I was serving in Japan at the time and when I came back to help my family move out in December, we again reminded Gabe we were moving out, both times he had written statements. After a month or so we get our final statement, he took all my deposit and wanted to charge me another $120, stating we didn't give enough notice for the move out and charged us rent for a portion of January. Pleading with him got NO where. What everyone else is saying is all to familiar. Return phone calls take weeks (if they return your call), repairs take another two weeks after that. Overall horrible experience with Gabe, he will try to take advantage of you at every turn! read more

Gabe Parker helped me get into a place when nobody else could. He found a place for me and my family that really fit our needs and since has went above and beyond to handle all of our questions and concerns. My wife and I rented from a owner without a leasing agency and it was nothing but head aches we had a broken toilet and faucet and it took the owner over a year to send somebody out to fix it. At our new place we had a sewer back up and they had a plumber out that same day. We have really enjoyed doing business with action rentals and recommend them to all of our friends and family looking for a good company to rent from and they have all been satisfied as well. Thank you Action Rentals and thank you Gabe for always making sure we are taken care of. read more

Laura was the agent who helped me view and move into my place. She was super sweet and patient with me. The manager Gabe was also super helpful. Would definitely recommend them! read more

Action Rentals do not care about their tenants. They will tell you they will have someone on the repairs asap but in truth they will ignore your requests time and time again. If they do send someone to make repairs it is not some one qualified to make them and they will need to be redone down the road. Joe-Shmoe Handyman from Craigslist does not cut it when you have septic issues or need electrical work done! They are out to make money and if that means pulling one over on tenants they will 100% of the time. Stay away from them and their sister company, Mountain Air. If you do rent from them, protect yourself. Videos and photos before you move in and after you leave. Be there for the walk through and have them sign a repair check list before you turn over the keys when you move! Document EVERYTHING and know your tenant rights. We rented from them and there was a problem with the septic system from the day we moved in. They never did anything about it for the entire year+ we lived there! I guess when you are not the ones who has to walk through sewage running down the driveway everyday you don't have time to think about someone else having to. They also lied to the property owners about any repair requests we made telling them that the repairs were not needed even though the law says other wise. So nothing was ever done to fix the problems. When they asked us to leave at the end of the lease rather than renew it was a blessing as we were already to sign a lease for a new place. But they did ask us to leave during the same phone call to have the septic system checked (yet again). This is called retaliatory eviction and is a violation of Civil Code Section 1942.5. It is illegal and can cost the landlords'/property management company an amount equal to one month's rent plus actual damages, moving costs, actual expenses, civil penalties, declaratory or injunctive relief, and attorney fees and court costs. Know the law and don't be afraid to confront them if they try to bully you the way they did us. read more

I couldn't be happier with the commitment to quality service that Action Rentals provides. They are honest friendly and always ready to go the extra mile to make sure that your all property management needs are met, weather be be securing a repair at all hours, to screening tenants to assure that they are the right fit. Gabe and all his staff are really great!!! I highly recommend them to all my friends! read more

Steer clear of this business if at all possible! Though they appear to be very nice in person, once you sign a lease they are done with you. The property we leased from them was not cleaned before we moved in (I found numerous items left behind by the previous tenant- obviously Action Rentals had not even bothered to look it over prior to our move in date). And don't expect them to address your concerns over repairs either, because while they will smile and assure you they will take care of the issues, they won't. I would advise anyone to consider this before leasing from them and if I was a property owner, I would think long and hard before entrusting my property to this company. read more

I am shocked that there is not a ton of bad reviews on here... this place is a joke... you can never get a answer from this place they all use one number... hello ever hear of a cell phone so people can actually call you because you never return messages or emails... the very few times i called every person told me something completely different from each other... There posting houses and having homeowners approve renters when action rentals has never stepped on the property.... How have you rented somewhere you have never even seen... I took it upon myself to go see the house from the current tenants and no wonder... master bedroom has a hole in the floor from a old toilet that back-flows sewage into the bedroom... another bedroom had where the whole roof fell through and it looks like a 4 year old tried to put it back together like a puzzle... or that the neighbor is a ongoing problem that has been physical to the women who live there and threatening harm because of light that comes through his window at night... They are tricking people into getting into these houses before they ever get a chance to look at it or fix it and get it ready for move in at all... its only right to let people know the truth so they can decide if its right for them or not... last time i checked thats what the agents were there for... to help you find the perfect fit for you... i wish i could give less than one star read more

Very poor customer service have called multiple times to schedule an appointment to view a property no one returns calls nor does anyone awnser the phone during the day . read more

AWFUL doesn't even begin to describe how bad this company is. I would absolutely NEVER trust them to take care of a home. Their costumer service is terrible. They are totally unorganized. And, IMPOSSIBLE to get ahold of! Bad experience over all. Wouldn't recommend them. read more