I brought my new baby, 1965 Mustang, here for an inspection after driving for a few weeks and…read morenoticing how high she idles, how hard it is to brake, and the puddles of oil she leaves behind. The shop was clean, everyone was nice and most importantly the fixes and prices they presented seem to be fair. They addressed my issues and found a few more that I figured came with the age of the car. Turns out I was wrong. I decided to get the work done here and should be able to pick her up today. Can't wait!!! I will provide an update on the repairs.

Excellent service. Very kind and helpful staff…read more Have always been very prompt and rates are reasonable Highly recommend them.

Lisa & John were so nice to deal with at napleton loves Park Honda. We spent about two hours at the…read moredealership got a nice test drive got the car We wanted the deal we wanted liked it so much. Our friends Ron and Karyn bought the same day. Thanks Kevin & Thea

If this is my 4th car from This dealer, they must be doing…read moresomething right! Johns Aspru and Chris are Excellent to deal with and fast to get it all done. Everything we talked about over the phone was exactly what I got during the time of delivery of my cars. John and Chris is and will be the only reason I keep going back. I look forward to my next new car purchase, because I already know it will be a painless experience. Thanks again John & Chris!

I'm new to Rockford and was hesitant to have to bring my Mercedes to a new dealership but Napleton…read morewas very welcoming. Fast service to help me with a nail in my tire; explained my options and was knowledgeable about what was needed for my Mercedes GLC 300.

why one star, because I can't give zero, and if you will read the text exchange with the Sales…read moreMANAGER below you won't have to wonder why: Text message I had received at 7:35pm, Wednesday, after I had left their location that has operating hours listed on their website, and at the door, open until 8 PM, sender: TIM HAYES - the MANAGER: "For you to keep my staff late for your low ball offer is bullshit I already told you not possible If you can do $3500 total out of pocket I can get the payment to $1147You show up late and ask for a $6k discount Wtf my response: Hi Tim, I am also very disappointed with your text right now. I was in contact with you informing about my availability and even arrived few minutes earlier than initially anticipated. I was always expecting high level or customer service from Mercedes dealer and your "WTF" had complete changed that. I am not sure whom you are to the company believing that your unprofessional and rude texts will win a customer. Although I am grateful that you did show your real nature and we won't have to deal with you anymore . Thank you for your time and good luck with future sales. Best regards TIM HAYES wrote back: I asked my staff on my day off to stay late for you I called you and had everything ready That was not polite and for that reason I am not being polite We have been upfront and honest with you It's clients like you that are ruining our business my response: The explanation of your unprofessional and unclassy behavior I silly. Before leaving my house I had called Louis and asked if he will be waiting for us or we could reschedule, he told me it is OK today and if we won't come today we will loose the discount; thus we came in.Thus we were polite , and before w came we had provided our eta and were willing to come another day if the time was not convenient. Our visit was an invitation to a negotiation and we were willing to do business with you. Your unprofessional behavior closed the deal for us. I am very happy I am not your client and I understand how your tacky behavior ruins your business. Have a good night. " Save yourself a headache and shop somewhere else, after visit at this dealership I had decided to purchase a different luxury car, the after taste remains....

I went to C&S at the recommendation of a friend. I live in another town and needed to do everything…read moreby phone for my mother's car. They were responsive, helpful and were able to complete the service quickly. They were very reasonably priced and very helpful. Thanks, Russ!! Highly recommend!!

I have been a loyal customer for around 30 years, their dad was my original mechanic! The guys have…read morealways been honest and fair with me and I have referred others to them. At times these guys have seen me in a panic, crying and freaking out and they always helped me out. It is nice having someone I can count on for my vehicle needs since the men in my family all live out of town. Keep up the great trustworthy service, I am sure Jr will try his hardest to carry on what you guys have taught him. Thanks for the years of service!

Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

My daughter was going out of town for the weekend and I wanted to see if she could get her brakes…read morechecked/worked on before she left. Thought I would give Mark's a try. Mark's said they were available for my service request online and let me schedule an appointment through yelp. Was for a simple brake estimate. Said it would be free for the estimate. Dropped off my vehicle early. Sign outside says "free estimates". On arrival, staff said they had no knowledge of my appointment or request (awesome!). Said it would be no problem and they would take a look at the brakes. Said if I decided to move forward with the repair, it should be able to be done today, in a couple hours. Dropped off vehicle around 9:30 am. 1pm comes around, no calls or updates. I was about to give them a call, since it was nearing the end of their work day. I finally get a call. Staff says they did a visual inspection, but it would be $50 for them to take the wheels off and give me an estimate. I'm like you had my car for hours and you haven't even started looking at it, and now you want to charge me for an estimate? I told them I would just pickup the car, because they haven't even worked on it. On my arrival back to the facility, my car hasn't moved one inch, from where I left it. If you are so busy and have so much business, why even bother wasting my time, by saying you could work on it the same day? Hope it was was worth it, because I will never be back or refer anyone here.

A simple mind works in simple ways. I have been trusting L & M Garage to trouble shoot and repair…read moremy vehicles for many years. They are up front with a cost estimate baring any unseen circumstances. They will go into great detail on your problem explain what has to be done and show you your old parts and how they have worn out. A very busy place so stop and make an appointment for repairs.

I have had two dealings with this auto repair shop in the last two years , and have had…read moredisappointing out comes on both occasions. Shoody brake job on a Friday night, get the car outta here so we can close type of work. P0700 code that I spent over $500.00 on and car still does same thing. Took it back and they will not stand behind there work. If someone says this is whats wrong with your car and this is what it costs to get it fixed . Then won't stand behind there work? AVOID AVOID AVOID.

Nothing but good things to say about Ray's Alignments. I have received new tires and a tie rod…read morereplacement here as well as routine tire alignments and rotations. The team is very knowledgable and perhaps more importantly, honest - and I love being able to support a family-owned business. Automotive repair can be intimidating and complicated, so finding a place you can trust is a significant thing. I've had my fair share of experiences at other shops where I feel like an annoyance for asking "stupid" questions. Not here! I am so thankful for the extra time and patience taken to explain things to me, and for their quality work. Thanks Ray's!

brought my 2000 tundra SR5 v8 4.7 in for a alignment on 17Febuary2025. when I arrived there I was…read moregreeted with just smiles and a great attitude by Brittany. While the mechanic was working on my truck he came in the waiting room and asked me to follow him where he pointed out potential problems on my front end. He also stated that there might be problems with my camber bolts being seized. After all was said and done my truck was done, the camber bolts did move, and everything was tight and aligned. I will only go to them for any of my truck or other car needs. IF YOU GO HERE YOU WILL NOT REGRET IT! Thank you so very much all of you at Rays Alignments!

I recently had my Audi 2014 serviced here for my engine light issues as they are my go to Auto…read moreRepair shop. They do excellent work and fair prices and have a 5 year warranty on their work I would highly recommend you going her for you automotive service needs.

I took my Chevy truck to get worked on for a oil leak, older car but my car at the end if the day,…read moreon Wednesday, got a quote back Thursday morning for $1,131, during the inspection they sent me a video of a walk around of the truck, during that process MY car was called a hunk of shit!! Terrible business, I brought it to you guys to get fixed not to be insulted! That's not proper business at all, and i wouldn't recommend them!