I'm currently employed in Downtown Silver Spring - an area which, despite me having been born and bred in the DMV area, I don't know very intimately.One day I was at work,and I made a shocking revelation: I don't have any more vape liquid for my iTaste Kroma mod. I Googled "Vape Shops Near Me" and what is the FIRST place that pops up: Action House Vape. I checked out their website as well as their Facebook page - both definitely had the "mom and pop" appeal that I ultimately look for. So on a Wednesday afternoon during my lunch break, I decided to drive down there.
Upon arrival, the parking had me a bit confused - I wasn't sure if I could park at the neighboring gas station, the metered parking in front of the strip mall which housed Action House Vape, or elsewhere. I said "to hell with it", and I parked at the gas station. After walking right by a gorgeous and brightly themed mural of a woman vaping, I knew I was in the right place.
I slowly and cautiously opened the door, only to receive the most bubbly and smile-ridden greeting from a young lady - I later found out that, not only was her name Bree, but she and I ended up working with each other when she had been employed at a previous vape shop. She looked fresh, happy, and excited to help me with my vaping needs. I did also see someone sitting at their large computer, which is housed behind the "bar" area, to which he didn't say a word to me. Granted, Bree and I had already developed a wonderful rapport over the years, I had absolutely NO idea that she had relocated to Action House. The over ambiance matches her personality to a tee: bright, exciting, and extremely customer friendly. Bree welcomed me warmly, and asked me what I needed to "better your vaping experience". Kind of like what I say at work with customers, "What can I do to make your day better?" I could immediately tell that she felt and HEARD more relaxed - while the mass array pf products are something that are taken quite seriously and full of pride, so was Bree's extensive knowledge of everything Action House sold: the juice selection, the mods, the tanks, and everything in between.
I simply came in for some vape juice. However, through Bree's continual dedication to make ensure that my Action House experience was the best I had had to date, she walked me through the entire vaping process" what juices go with what I'm looking for, providing personal suggestions and customer favorites, and even showing me different tanks/drip tips/mods.
Bree really was able to shine - it is apparent that,at Action House Vape, Bree was completely in her element. She exudes a level of confidence in the products that can be rivaled by the best of them, and makes SURE that you don't leave unless you are 100% satisfied.
I highly recommend making your way over to Action House Vape as soon as you can: whether you're trying to finally kick the smoking habit, getting refills on juice - you name it, Bree will make sure thst you don't ever walk out thinking anything but how stellar her customer was.
To end this review: you could walk into the finest, most expensive restaurant and end up receiving lousy customer service. At Action House Vape, you get BOTH: superbly fresh and creative products, and a "Vape Expert". such as Bree, to be your vaping tour guide. read more