They came, they saw, they conquered. Boarded up smashed triple-pane windows the day after the Feb 2026 nor'easter. And swept up a hell of a lot of glass read more

Absolutely horrible, rude, racist. Refused to give us his name, was suspicious on the phone and incredibly inappropriate in person.

They have no accountability. They towed my legally parked vehicle with a valid parking permit and refused to bring it back. They said it would be easier if I came and got it as getting it back would be difficult. Yeah, I assume since you towed my car I should just take my Chevrolegs? I had to pay for a ride plus lose three hours of work over their incompetency. Then they informed me I didn't have to pay for it. Oh! I don't have to pay for your theft of my car and illegal tow?! You don't say! What a GENEROUS gesture! Like, seriously? Making it seem like you're now doing ME a favor by not charging? I wouldn't pay a dime to them. Then they respond with some ridiculous response and STILL won't even acknowledge or apologize for illegally towing my legally parked vehicle. Nothing like owning your mistakes but have time to make excuses. I wish I could work a job where I could be this incompetent and have no consequences. Must be nice. I'd never give them business. They're horrible. Even after all of this they said they'd have my car ready which I still had to wait 25+ mins for them to get to it. They're quick to tow but not quick to fix their errors! They're lucky they are able to run a legal scam for profit because they would be out of business with a quickness if they had to run their business on professionalism and honesty. Call another company if you need services or they'll probably steal your car too. read more

There was a house fire at 53 Bellingham Avenue the fire department busted four windows. Action Emergency services located at 1087 Broadway. Revere, MA 02151 broke a lease 11 windows in that home, which was unnecessary not only did they bust windows for their own profit. They put the glass everywhere large shards of glass they put the whole they took out the window frames put them on my bed, my bureau, my couch. It was a dangerous place to go into when you wanna go and get your personal items. I called to complain after the fire. The woman hung up on me today. I called Mark who is a supervisor there he also hung up on me. My brother's ashes and my Jeep key are missing. I don't know why they would want to take these items. I'm just speculating but the my brother's ashes were sealed so maybe they thought there was something of value in there and busted it open and boom that goes my brother's ashes. Personal values What kind of people is this company working with? It's sad and disgusted as far as this company goes, I would never ever recommend it. In fact I think it should be closed down due to theft and insurance fraud. This will definitely be filed with the insurance company for fraud. I called today and spoke with Mark the manager/supervisor he was absolutely no help. He had no information he has nothing to offer so I'm thinking he's the crook for sure he manages that place he's in. He's in charge of hiring employees that steal things from peoples houses. What a disgrace. read more

Great communication, amazing fast paperwork was great. I didn't have to deal with a lot especially with everything that was happening.

Horrible called for a tow they said 30 min i waited 45 min nothing, i called back they said they were there, how are you there if I'm already there with a broken car? Obviously your not there, they lie and never come go somewhere else these guys are trash read more

I am a 63 year old disabled female. I have had to have the great displeasure of having to deal with this so called company I am a fire victim Fire chief told me I could go on property to retrieve missing animals Upon arrival I was greeted with hostility very mean nasty employees no sympathy or caring whatsoever Bullies!! Accused me of changing a lock box and kicking in a door. 100 pound disabled woman? They would not let me get my animals and called the police on me They harmed me mentally due to the trauma I've been through they increased it ten fold. Disgusting and Shameful read more

Thank you so much for helping me when my car broke down I was stranded at the side of the road the man came fast he was courteous I loved the truck, it was pretty cool. Thank you so much action. Jake Dalton read more

I had a flat tonight, late at night on Labor Day weekend - not good. That's when the two angels Brian and Raul from Action towing walked into my life at the gas station. They were both super nice and helpful, and they put the donut on for me in two minutes! I couldn't be more grateful that I didn't have to wait two hours for AAA to show up! Thanks guys, you're the best! read more

Action Emergency Services - Raul saving the day! - Towing Near Me - Revere, Massachusetts

I think Action is outstanding. My experience at my board up was professional and efficient. Really who could ask for more!? The workmanship and time management was impressive as well. I am so pleased with the results. I totally recommend this company for any of your needs You won't regret it. I have to say I have read all the reviews after having them board up my house and I'm glad I didn't read them first I might have lost out on a wonderful experience of a professional company putting my mind at ease at an extremely stressful time. Please when reading these reviews take into consideration they are from 8 plus years ago. Thank you Action for all your help God Bless read more

Had a house fire action charged me over $7000 to winterize my house and heating system they failed to do it properly my heating pipes froze and burst. They won't fix the damaged heating system I'm waiting to find out if my boiler is cracked I'm already over $1000 in cost and I hired a lawyer. read more

For my car, they spent $400 to fix the parts that MIGHT caused by them. They are honest and genuine people if you treat with respect and no bias. Everyone coming into the store talking why their vehicles shouldn't get towed, but let me tell you this, towing company has nothing to do with this, they are just the REINFORCEMENT, the rule is set up by the town/community you living in, if is there ever a problem that you truly believe is not your fault, go to someone who made the rule at first place. read more

Not only did my wallet get stolen out of the center console but they left the lights on and my battery went dead and they made me pay an additional $40!!!!! read more

This place did some board up for my windows at my house after a fire. They did a the Worst job I think my 5 yr old son would have done it better. I am to blame though for choosing this company but an employee of there's came hounding me like a vulture as my house was burning, talking about that my house needed to be boarded up immediately. What he didn't mention was there were other COMPANIES that I could have gone with. #NeverAgainAction Action Emergency Management is the worst "Professional Company" that I have ever dealt with. If you want to even call them Professionals. I had them do a board up of my home after a fire, which is also what they try and do besides being a crooked tow company. They first of all did a horrible job the windows were covered with 2 pieces of plywood on a regular window rather than just using 1 piece , because they were using scraps probably from other jobs. On top of that my H/O Insurance sent them a check for services, then they sent me a bill saying I had to pay an additional $3000 . Now when I originally signed with there toothless representative the night of fire , he wouldn't leave me alone stating that I needed to get this done but there would be no charge to me my home owners insurance would pay for the emergency services. So either he flat out lied to me or they are trying to get paid twice. Either way I DO NOT RECOMMEND THIS COMPANY !!!! Worst Company I have ever had to deal with VERY UNPROFESSIONAL.... So Quier Lang or whatever your name is you are so wrong about this company and if you treat them respectfully... read more

This company is one of evil sinner company, do not never trust them never call for tow your expensive car, they stole my car from revere and when I called police. Police told me they took my car and I had to paid and put $203 of pig in their mouth for release my car, and they broke my car's windshield wiper, broke my rear passenger side door, broke my side assist monitoring system, Be careful from this bad company they are thieves!!! read more

very professional and extremely nice people!! my home had a fire and the gentleman who was there that night from action helped me and my family and boarded up my home and secured it.. thankyou again action!!! read more

The reviews are true; these people are scumbags. I've seen it with my eyes, I am not expecting a gentlemen from a tow-man but nobody has to be this big of a scumbag unless try hard. I saw an old gentlemen's car get towed in the parking lot of One North of Boston. The gentlemen got to his car before the tow-man finished hooking it up to his tow truck. The tow-man insisted on towing and the gentlemen refused, up to this point this is all normal and just the way things are with tow people. The real disturbing part began when the 60ish year old gentlemen's wife and parents arrived to the car, the gentlemen's father was easily 80 and was standing up with the aid of a standing aid device for the elderly. The tow-man, of course, has zero compassion or courtesy or resect for the situation or the people involved. The tow-man even showed the nerve to walk up to the face of the gentleman and just threaten him nasty and curse at the guy next to his parents and family, I find this really really disturbing. These people were trying to get to their home at like 10pm and they had to deal with this loser. A little humanity would have gone a long way here but nope, some people just don't have any. Thankfully the cops came and the family did not have deal with the scumbag ,low-life, pos, sob tow-man. If it wasn't for the gentleman's composure things would have gotten really ugly, PLEASE DON'T GIVE YOUR BUSINESS TO THESE DISRESPECTFUL SCUMBAGS. read more

I provided a service to them and they never paid the bill. Dave is a bold faced liar as is his accountant. Beware they are in the business of ripping people off. read more

These guys are the worst. I totally agree with the previous review on yelp. Towed my car from the visitor spot of the building, when I have parking permit for the same building. The reason written on my tow receipt was of 'trespassing'. When I went to get back my car, I had to wait for 1 hour for these guys to show up. Every time I would call while waiting, i was told that they would be at the office in 5 mins. On top of everything the fine was 190 dollars.! I had to pay that much money to park in a visitor spot of my own apartments. The worst experience of my life doesn't end here. These guys also towed a car of a girl from same apt. While one guy was adamant that how he has righteously towed my car, the other driver was busy giving discount to the girl on her towing fees. I met this girl next day and found out that she paid 140 dollars for her towing fees. I don't know how to express my feelings after finding it out. Also this is a cash only towing company. No wonder its easy for them to take fine off for girls. I am a believer of 'Karma'. Maybe what these guys are doing right now in their life is giving them happiness but is also contributing to their good/bad karma. And sooner or later will face the consequences. My only advice to all yelpers is to stay away from this business and if you believe in prayers then pray to god that your path never crosses with theirs. Best wishes.! read more

action emergency services did a amazing job boarding up my house they are fast and safe they do everything precessional and they are very kindhearted especially brian stanley read more

I called towing because someone parked at my space but they never came. i've been waiting for 2 hrs and i gave up. they never called me back until next day and car was still there. worst service i've ever had in US. read more

Action Emergency Services really came to our rescue when our house was damaged due to a car accident. It happened the day before Thanksgiving and the team at AES worked late into the evening and did a magnificent job shoring up our garage and supports! My brother in law is an architect and said the completed project was perfect. After the job was done, the team cleaned up. My first contact at Action was John Mousis and we were assured that he would take care of everything and we needn't worry. David was the team leader that worked on the job. We were very impressed with him and all involved! Our insurance is waiting for a quote from AES to fix the support and garage doors and we told the insurance company that we are very comfortable with Action Emergency Services and want them to do the work. Mark Profita from AES has been in constant contact with us about what needs to be done. I would recommend this company to all and look forward to our finished work. Cece & Mike Krumrine read more

Action Towing has got to be one of the worst companies ever.... They cheat and lie and find reasons to tow cars...They towed my car and 10 others when I had a valid parking decal from Overlook ridge and then they seem to loose your paperwork and your car! It took them over an hour to get it together..... read more

I would like to warn other possible vendors. They do not pay for services performed. They called us requesting service which we responded to immediately and they have never paid our invoices. They don't answer phone calls or written request. BEWARE OF PERFORMING A SERVICE FOR THEM WITHOUT GETTING PAYMENT UP FRONT. read more

So here is the deal- dirt-bag company with dirt-bag employees. My apartment burned down. I had to work the day after so my roommates went in to assess the damage and start clearing out what was left of our lives. At 1:30pm on the Sunday after the fire my roommate sent me a photo of my bedroom to show me that I hadn't lost everything (just most of it) The photo clearly shows my custom built MacBook Pro sitting just where I left it. My roommate was in the house till 6:30p that evening. When he left, Action was a floor above boarding up the windows of the building. They were the only people in the building. I came in at 10a Monday morning to a boarded up building. The front was under lock and chain. I was assured by my landlord that no one but the Action crew had been there. I walk into my room and my laptop is no longer where the photo clearly shows it was. I asked both roommates if they had moved it for safe keeping. Both Said no. I asked my landlord if anyone other than Action had been in the building. He assured me no. I contacted the Cambridge police with serial numbers and such and yesterday went out to Action to speak with them about getting the names of the Action crew members that were on site boarding up the house so the police to look into the theft. They told me hands down they would not tell me who from their company was onsite. They also went as far as to blame both my roommates for the theft. (mind you I lived with these guys for 4 years and would trust them with my life) Then they blamed my landlord. DO NOT LET THESE PEOPLE NEAR ANYTHING YOU OWN WHETHER IT IS YOUR CAR OR YOUR BURNED DOWN APARTMENT! THEY WILL STRIP YOU NAKED AND ROB YOU! DIRT BAG COMPANY ! read more

Horrible and rude. Yelled at me for making him wait when I sat in the parking lot for over half an hour waiting for them. The guy was obviously wasted when he got there. Was swearing and yelling. These POS's should be put out of business. Scumbags. read more

Nick I too worked on that same job and me and my guys did not get payed As well. This is what they do. They owe everyone money and have a list a mile long of people suing them. They will take customers $ not do the job and use the $ to pay employees or whatever they feel is necessary at the time. Stay away from this company. I worked for them for 6 months and saw stuff that would make your head spin. The guys they have working there are good guys though and it's a shame they get a bad rap for working there. read more

Action Emergency Services are the lowest of the low. If zero stars was an option they would receive it. Cockroaches, bottom feeders, and opportunists are all good descriptions of these people. We recently had a fire in our building and these guys showed up but were quickly chased away when we arrived on the scene. Now we are getting calls from some guy named Bruce V. saying we owe him money for their services. His story keeps changing first he said that the owners put in a request for the work. Now he says the fire department did. Both are untrue I know because I work for the management company. Regardless he is trying to charge 200 bucks to put up a 4 dollar piece of plywood which I almost forgot to mention they didn't even do. Their bill has the wrong address of the fire and has the wrong company and owners names. Stay away from these people and if you have an emergency and they show up get rid of them quick. Bottom line SCAMMERS read more

About a month ago my vehicle was towed from my own property from this towing company, I called them and argued why would they tow my vehicle if it was on my property and I could go down and show them my liscence and prove that was my address. I pick up my vehicle the gentleman apologies and says they "f*cked up" and gave me my car back with $0 charge. The next morning I realize my car had been damaged and quickly called the towing company requesting to speak to a manager. The general manager had me come down so he could take a look at my vehicle and said there was no way his guys could make those types of damages and i assured him those damages were not on my vehicle before getting wrongfully towed. He gave me his business card and let me know his guys are SUPPOSED to take pics before they tow any car because of that same problem, so to cover themselves from any insurance problems they are required to take pics. he promised to send me pics of my car before it was towed and never sent them to me, I called 5 (YES 5 times) the secretary always had an excuse that he was on vacation or out of the office and gave her my contact info and why I was calling. I never heard back from him, a month later and now I'm trying to have my insurance hopefully try to get their insurance to cover my deductible of $500. !!! These people don't know what they are doing, and are super unprofessional. I was surprised that the manager didn't even have the audacity to even return my call and he knows his guys messed up. read more

I was hired by Action Emergency Management to run there work and pull all permits. I had noticed after a few weeks into the employment that the permits being pulled under my license were not being paid for nor was the job description that was told to me at the interview correct and had approached the owner about this issue. I was told by the owner that if he had described the position correctly that I would have not taken the position and he had a hard time finding people to work for Action Emergency Management. The reason that this company can not keep employees is the way that they run their business and treat their employees and customers, total liers and take advantage of people in terrible situations. I would suggest that you stay far away from this company. They do not pay their bills and as a former employee I can say that I have still not been paid monies owed to me and have been lied to by office personal and owner of the company. All the reviews are true and these people liars and if we all band together we can get rid of companies like this. They don't even deserve a 1 star rating. read more

Speaking from the perspective of someone who worked for them. Did some temporary labor for them on a structural shoring job. I said I had all my own tools and knew more guys if needed. He (dave) said great. It immediately became clear that they loved the fact I had tools because they didnt have the proper tools for the job. It also became clear that I was the only skilled guy there (ON THE FIRST DAY!) and my 2 guys I brought were the only competent helpers., with the exception of maybe 2 guys they had , they were all nothing more than grunts. Nice guys and all but seriously lacking in skillset. They put me in the position of keeping my guys and myself productive along with 10 other guys who knew nothing, had no tools and were very slow to grasp construction concepts. This was all tolerable for me, except for the fact that they wanted to make the pay situation impossible to deal with. I told them i was only looking for temp work as I work for myself as well so the logical thing would be cash weekly with a 1099. They said fine. Once they got me started they didnt want to give me a straight answer when i would be paid (fri,sat or mon)2 weeks in they said I would have to go on payroll but not untill after I showed up and had to call them to ask them whats going on moving forward as the issue was raised friday before.. Which is a bi weekly pay schedule. What he also likes to not mention as I found out from an employee of theirs is they hold back 2 weeks, so looking at a month to get paid for a job that might only be another 2 weeks. I balked and he asked me to sit tight a minute and he would work something out., 45 minutes later I decided Im all set. When dave finally called me back he acted like a child when I told him very politely I'm all set. Bottom line people is that this is why they dont have anything but grunts. They deceive potential quality guys and take advantage thinking u wont stand up for yourself. read more

We had a fire a couple of months ago and Action was the first group to show up. This is going to sound like I was asked to write this, but this genuine. I was very apprehensive about hiring them, but we couldn't do it ourselves. I was very pleasantly surprised. The workmanship (forgot his name, but he is a retired firemen) was great. He was very polite and considerate. The room with the fire had 2 laptops in it. I think it is about who they send. I had a problem with the cleaning crew (different company) and had them leave and fired the company. Thus far, my experience is to go with the more mature. We were very lucky, no one was hurt. I feel for anyone who has to go through this process. I would suggest that if you are in situation where you need emergency service, either call them and let them know you have a honesty concern or tell the person who shows up at the door. You have already suffered a trauma, you don't need another. read more