Mina is awesome! I was trying to find a local appliance repair company because we needed work done…read moreFAST, and he delivered. He came out the same day I called, diagnosed the issue with our Whirlpool microwave, replaced the part, and had it working again in no time. He was professional, efficient, and provided excellent customer service. It's clear he takes pride in his work. He's a local Celina business owner, which makes it even better--we love supporting small, trustworthy businesses like his. He works on all kinds of appliances, so definitely keep him in mind!

I am writing to express the outstanding service provided by Chosen Appliance Repair. In this day of…read more"Customer Service" one can only hope that the experience will meet expectations. Unfortunately, most often I have found this not to be the case. This is especially true in my experiences when dealing with appliance repairs. Mina underscores and defines clearly what premier customer service is and should be. His attention to detail and most importantly his personal care and excellent skills clearly sets the experience apart from other providers. From scheduling to timely communication and through arrival to the attention to detail truly makes the entire experience extremely pleasant and provides value for my investment. It is for this reason that I encourage without reservation anyone seeking any appliance repairs please reach out to Chosen Appliance Repair. After all is it not the people like Mina in and their skillsets that differentiate them from the others?

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Very responsive and nice to work with. He showed up on time and described what he was doing. I…read morerecommend their services.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Stephen was great! Customer service and knowledgeable. In and out fixed the problem for us with our…read moredryer. Very reasonable prices. Will definitely be using the company for future appliance repairs. Thank you

Was referred to them by AHS warranty. Great work, very knowledgeable and was able to fix my problem!read more

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

David no showed to our first appointment for service. Then after I had to follow up we decided on a…read moreday that he was not booked to provide the service needed. He called one hour after he was supposed to arrive to our appointment and stated he was still stuck on a job. Mind you we booked on a day when he wasn't busy. Then he promised to check his calendar to show up the following day for service and text me back with options for the appointment. He never text me back with options even after I text him a reminder. I don't know how his service is but I do know that his ability to manager his calendar and follow up with clients is poor at the very best.

We needed to have some work done on our sub-zero refrigerator and after reading a couple of reviews…read morefrom our neighborhood app, we called BBR Service to schedule an appointment. My call was on a Friday afternoon and I was surprised when David said he could be at our house at 1:00 on Saturday. He came, determined the issues with our frig, told us what parts needed to be replaced, that he would have them by Thursday, so we scheduled him for that afternoon. He sent me a text Thursday morning to let me know he could be at our house about an hour earlier if that was ok, which it was. He was very thorough in his work, all our issues were resolved and our sub zero is working like it should. David is very courteous, service and customer oriented and product knowledgeable; I highly recommend him.

AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

DO NOT USE AGB!!!!! They will steal your money and not fix the issue at hand. The lady who answers…read morephones is incredibly rude and has hung up on me multiple times and now just doesn't answer my calls. I had a dryer tech come out to my house to fix my dryer. It was NOT fixed. I called back and they told me it didn't work because my dryer vent was too dusty. So I called a company out to come clean my dryer vents and they said the vents weren't even that dusty!! And in no way should that have been the cause of my dryer not working. Then I called back about getting a refund and they wouldn't issue one. I had to call my bank to get one instead. They still have yet to let me speak to a manager about this. I am so beyond frusterated and say this with my full chest, do not under any circumstances work with this company!!!!

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

Bought a used dryer after moving here and it began making noise. Fabio came out right away after…read morecalling and was very factual. He examined the machine and walked us through what was causing the issue, which was two rollers basically dissolving. He was able to make the fix right there saving us a lot of money if we had to go buy this exact matching unit to our washer new. Thanks for the help!

I had a mold issue in my washing machine and needed the dryer vent cleaned. I called this company…read moreand they came out within three hours. He was very thorough. He explained everything to me and fixed everything at a reasonable price. He got so much lint out of my vents behind the walls it was scary. That was definitely a fire hazard. This company gets the job done. They are thorough and they do it right. Highly recommended.