Terrible company. First of all, they have a lot of hidden fees. Second, they refused to move…read moreclothes that were in plastic bags claiming they didn't want to be responsible for damages. Then they don't wrap anything. They give no regards to people's property. They scraped my brand new bowflex equipment and my new Pottery Barns tables. I told the guy to file a claim with their insurance and that was six months ago and I haven't heard back from them. I should hire an attorney. Use any other company but this one.

Best service. Idc if you think their prices are too high. Then you should prolly move your stuff on…read moreyour own.. moving is expensive. They're services helped a lot

These are the list of issues with this company, T&E Moving and Storage LLC:…read more1. The initial estimate was made for about $7000 then at the end they asked for $9800. So, prepare for very off estimates. 2. Customer Service is terrible, and nobody answer any questions and differ you to the next person. 3. I paid for full packaging service; they packed my drawer stuff in a trash bag! very unprofessional. 4. They don't pack the furniture very well, so they damaged most of my furniture's and broke my bone China's. 5. They didn't cover the rugs at all, so they get so dirty. 6. They used a tape on all my stuff for packing, hard to clean them from the surface of furniture. 7. They used my toilet rugs to pack my gym stuff! UNBELEIVABLE!!! 8. They packed all the pictures frame without right protection, so everything is so damaged, Same as the pots and kitchen stuff are dumped in the box. That is, it. I wish I can add all the photos which is very self explanatory!

Do nDo not use these movers!! After uncovering my furniture I realized some of it was damaged…read morebeyond repair. I immediately reached out to the company and went back and forth with phone calls and emails about the damage to my furniture and my lawn. The truck driver drove over the grass, got stuck, and now there are visible tire marks where the grass used to be! I've sent pictures and been patient only to get the run around. It's not worth the money you are saving folks!! I've reported to this to the Florida Department of Agriculture and the BBB. There is no reason to hire a moving company if your items are going to get damaged and they're not held accountable.

I used this company a couple of days ago wiith excellent results. It was a difficult move from a 4…read morestory townhouse, two stops and a 2 story final destination. The guys were very professional and polite. They never complained about the difficulty of the job and the extreme heat in Jacksonville. They worked hard the entire 9 hour job! I would highly recommend this company and will use their services in the future.

I am writing this as a public service announcement: Do not hire New Chapters Moving Company. What…read morestarted as a $579 quote turned into a $1,200+ disaster that left my belongings broken, my apartment half-empty, and my storage unit a dangerous mess. 1. Property Damage & Negligence The most devastating part of this move was the complete disregard for my electronics. I provided professional TV boxes with foam corners; instead, they shoved my TVs into two-piece boxes with the screens exposed. Now, both TVs are ruined. One screen is visibly shattered, and neither unit will even power on. They took "professional" equipment and treated it like trash. 2. Price Gouging & Bait-and-Switch This company practices predatory pricing. I was quoted $579. Once they had my items on their truck overnight, the owner demanded $1,260. I felt completely extorted. He offered a measly 10% "discount" when I complained, but the final price was still double the estimate for a job that wasn't even finished. 3. Chronic Unprofessionalism The movers arrived 1.5 hours late and spent the first 30 minutes on the phone with their boss. Despite having a reserved freight elevator and a storage unit only 4 miles away, they moved at a snail's pace. They went "radio silent" for over an hour while I waited for them at the storage facility, later claiming their phones "died." 4. Incomplete Work & Reckless Packing * Abandoned Items: They left numerous boxed-up items sitting right by my apartment door, forcing me to deal with the move myself after paying them over $1,100. * Storage Disaster: They packed my unit so poorly that I can only open the door six inches before items begin falling out. Sentimental items were crushed and broken because they lacked basic stacking skills. 5. Zero Accountability When I sent the owner photos of the damage, he spent 30 minutes on the phone defending his "professionalism" rather than offering a refund for the damaged TVs or the unfinished work. He is a smooth talker who takes no responsibility for his crew's incompetence. I had to hire another company to fix the mess he made. Save your money and your sanity. This company is dishonest, overpriced, and will break your expensive belongings.

I called Nassau Moving to do an interior move of furniture from the first floor to the second…read morefloor. They were phenomenal! They came, were very professional, polite & courteous. Due to COVID 19 they social distanced from me the whole time they were working. I've made too many moves in my lifetime and I was thoroughly pleased with how they handled the furniture and were able to get it up to the 2nd floor without banging the furniture or walls. And with all of that being said the price was very reasonable. I would highly recommend using Nassua Movers. They did an amazing job!

I have moved well over 30 times in my life. These guys were absolutely THE BEST!! 10-15 large…read morepieces of furniture chairs bikes etc and they were in and out at the new place and unloaded - with everything where it was supposed to be in just under two hours. AND they had time during to be extremely sweet and loving to our fur daughter. They were professional , courteous, helpful and used extra care in handling antique dressers and a brand new refrigerator. I can NOT thank Janos and his guys enough!!!! Best movers ever!!

I just want to recommend these guys!! Arrived on time and…read morepacked the truck fully with everything we had to throw away! If you need anything hauled away call this number.

I'm giving this company 5 stars because they totally rocked the job they did for me!…read moreI was moving out of my apartment and had a lot of stuff that I wasn't going to be taking to my new place but didn't have any way to get rid of it. I didn't know what I was going to do or who I was going to call. I did some searching around and made some calls and this place gave me a fair quote on how much stuff I needed to get rid of. The day they were scheduled to show up was interesting because life throws curve balls when least expected. One of the guys had called out. So it ended up being just one guy there to take out all of my stuff but he was a FREAK'IN BEAST!!!!! (I think his name was Alvin but I'm horrible at remembering names.) My apartment was on the 2nd floor, with no elevator, and that guy took everything out by himself, including the sectional sofa I was getting rid of. I'm telling you, ... This company keeps their word and they will get the job done. No Matter What!!!! You can tell this company is run by former Military people because they will adapt, improvise, and overcome! Thank you so much for helping me to get rid of the unnecessary items in my life and hopefully find a home for some of the items that might have had some life left in them. I would definitely recommend this company if you are looking to have any junk, or other items hauled away. Thanks again JHJ Removal. Sincerely, Tristan Obenshain

Magicians!!!! These guys were so quick and concise! Very kind honestly so great at ensuring my…read moretruck was perfectly packed so that nothing would be damaged in transit. Their care and perfect packing really made for the easiest transition. And did I mention they did this all from our third floor walk up? The price was almost stealing, it was so fair. These guys really were amazing.

I was moving out of state and the moving process got to be very overwhelming. When I contacted this…read morecompany they were able to come same day to help me move my things into the uhaul I had rented. They were awesome. I live on the third floor of a condo complex with no elevator. They made it work and they worked quickly. I would high highly recommend utilizing their services.

I used Scott's Discount Movers after comparing prices from this and several other companies on…read moreYelp. First of all, while other companies replied back through Yelp, Scott was the first one to be like, "We need to talk IRL." So he called and we discussed my needs and what services he had to offer. He sent over his insurance information and a questionnaire to be completed so that he could write out the contract. I received an electronic copy of the contract prior to the arrival of the movers and a paper copy was made available for me to sign upon their arrival. Did I mention that this was all within a few hours of closing? Did I mention that this was for a next day move? This man is an organized machine, I tell you. Following the move, he sent the electronic receipt for payment and I was able to submit an electronic payment (with a small convenience fee tacked on) after the movers left. The two guys showed up EARLIER than expected (I know, right? That NEVER happens!) and immediately got to work wrapping and moving furniture as I finished packing (yes, because I'm a lazy slacker). They moved the furniture, delivering everything as best they could. There were only a few minor cosmetic issues with a few items delivered. Overall, they did a phenomenal job with what they were given to work with. I would recommend this company to anyone looking for a reputable company that does business in an organized and professional manner.

Thanks for a Great moving experience!! The guys were kind and professional which made the hectic…read morenature of moving that much better. The previous job finished early so they offered to arrive earlier than scheduled. This was great because the day went faster & gave me more time to unpack, etc.

We moved from Jacksonville, Florida to Smyrna, Tennessee with Helping Hands Express. The owner…read moreIsrael Vinson sent the best movers to do the job Jessie & Kolby to help us move out of Florida. They moved us with such ease. They came in and loaded the truck down with our whole house and moved us 10 hours away to our new home In Tennesse. Once they got here they placed all the boxes in the appropriate area of our home and also set up all the beds in the appropriate rooms. I would recommend this moving company to anyone who wants a reputable moving company. Thank you Helping Hands Express For such an Easy move To Tennessee !!! Joanne & Shawn Hersey Smyrna Tennessee

We got a quote for $1125- they charged $1450 moving 2 miles from a small house to a two bedroom…read moreapartment on the bottom floor. This is not the trusted moving company called helping hands on Firestone Rd. Stay away !!!!!