This company generally works as a wholesaler, but I contacted them this week to try to find a part. The gal who answered the phone, Lisa, was awesome from the start. Over the course of a few days and several emails, we determined that ACT did not carry what I needed, but I was left with a need to sing the praises of Lisa. In a time when customer service is the exception and not the rule, I felt that Lisa went above and beyond to try to help me find what I needed. She was so pleasant to deal with. She is a great example of how it should be done. ACT has a real jewel in her and I hope they know it!! She represents herself and her company VERY well. read more