My client was extremely disappointed with the service provided by RE/MAX North San Antonio Property…read moreManagement. As a service member, we requested a one-month lease extension due to a PCS order, which was beyond her control. Unfortunately, the company refused to accommodate this request, showing little understanding or flexibility for a situation that directly impacts military families. What made the experience even more frustrating was the manner in which they communicated. Their text correspondence was rude, dismissive, and lacked any empathy for the challenges her family was facing. As a result, her family was displaced during a highly stressful and unavoidable transition, causing unnecessary hardship. A property management company should be understanding, professional, and responsive--especially when dealing with service members and their families. Sadly, RE/MAX North San Antonio failed in all these areas. I would not recommend their services to anyone who values professionalism, compassion, or fair treatment.

Never rented from this service. So my info here is for anyone wanting a property mgt service. Try…read moreto not hire a property mgt service whose office is more than 30 min from your rental. And if you are landlord you should at most live maybe an hour from the house (Dave Ramsey suggests 30 min or less). If your "assigned property mgr" is a guy or gal who "doesn't have an office here, but does check in to get messages on occasion" that is a red flag for you. First question to ask, is do I have an assigned agent handling my unit(s)? Or will senior agents hand off your house to new hire agents? Do you have a say in who gets to oversee your house? Get that in the contract, folks. (Folks will say it's like surgery where you give consent to "Dr Smith and his/her associates" but its best to have a stable steady relationship with your agent. Versus being told that Popeye was fired and Olive Oyl will now be your property mgr. So if you plan to rent out an "investment property" and have a local agent manage it when you PCS to Guam or Germany etc you are taking a big risk. As stated above you really don't want to be a landlord in a different time zone as we were. One thing you should do, however, is ensure the tenants "cc" you on any and all issues they have the property maintenance or repair issues. We were tenants in a house near Ft Jackson whose owner was assigned to Hawaii. When you cc or BCC the owner of a property when you email that owner's mgr you'd be surprised how prompt something gets addressed!! By the 3rd or 4th day of a new month make a real PERSON TO PERSON voice phone call to your property mgr office. Ask flat out if they've had any issues with rent. Here I will laud by name Pam Toll who did bookkeeping and tax document work for us. I once called her and learned ZERO RENT DOLLARS had been collected on our rent house off Rittiman Rd. It was by then not the 3rd or 4th but 15th of the month. She promptly notified our mgr who then found the house abandoned cluttered, filthy etc. The tenants had just packed up and moved out without telling anyone. Needless to say as Pappy used to say someone at ReMax HQ higher up "lit a fire under" our assigned mgr. He sent pix of the deplorable filth and clutter from the abandoned house. He got it painted fixed up clean and presentable and got new tenants in. But a neglectful oversight like his (indifference to rent collection despite knowing I used rent income to pay the mortage) likely would have been handed over to TREC by anyone else other than me. A last comment is ask who gets what percentage of the late rent fees collected. I believe it was 50/50 but as you think about it that leaves your local mgr rent collector with not much incentive to get prompt payment. Other than the final last incompetent mgr our dealings with this company were great. The bookkeeping team kept all the required records for tax purposes and that alone was good. As I look back the only advice I give you is this: never be alone with a tenant. Have that mgr with you. I had a lady who would ask me questions which I knew were addressed in her lease: "I was wondering would it be okay if just for X days we could..???" "Ma'am, read the lease agreement you signed" then later on a Mgr tells me/you something: "Well when I confronted her about X she said you told her you didn't mind or it would be okay" For such issues it is ABSOLUTELY essential that you let your mgr do the work you're paying him or her for. Or your other option is just to txt your mgr and say "Today when I went over to switch out a/c filters and pump spray for roaches, the tenant wife asked me if she could X" I told her NO repeatedly. Please call her and reinforce the terms of her lease

Had some difficulty finding chain-store source for an unusual sized piece of cabinet door glass…read more Infinity took me as a walk-in, cut the piece, buffed the edges, and did the whole deal in 15 minutes. I'll have no reservations trusting them to do my larger projects after this!

I had a great experience with Infinity Glaas Company. They are very professional, fast and very…read morereasonably priced. I highly recommend.

The service is fast and honest. They answered all my questions. Reliable and dependable.read more

Highly recommend this business. My mom owns a couple properties in New Braunfels needing remodels /…read moreupdates in the bathrooms...along with quality inspections. Pro Home helped me accurately compare remodel quotes 1:1, helped call out the gaps to save us money, was consistently communicative and actually showed up when he said he would. There were a couple tough conversations we had to have with the contractors trying to slide things by us. But Michael did a great job of coaching us through those conversations so we didn't get one over on us and could stay on track.

We used Debbie Stolle Interiors for a kitchen and bath remodel. The entire process was great. We…read moreworked with Melissa and she was amazing. We especially liked that she would listen to our preferences and then present us with a limited number of options to choose from. We were easily overwhelmed going to showrooms. They held their subs accountable and had the job finished within a week of the original deadline. Workmanship was great. We will use them again on a master bath remodel next year.

Not only do they do home interiors, but also have a warehouse of furnishings. I found a great side…read moretable for my place at the perfect price. I worked with Carrie at the office...I don't know if I'll need more furnishings anytime soon, but if I do I'm going to come here first.

Lee is a knowledgeable person. Has been a pleasure to work with. As a contractor I can say I would…read moredefinitely recommend him and his company and products P.S. still a work in progress

NRBK is by far one of the best businesses that I have worked with on our new build. There are no…read morewords to describe how important customer service is to them. They worked with us to design the kitchen, come up with solutions for problems that other trades left us and were the most understanding and kind people. 10/10 will use for all future projects!

Beautiful, quick refinish of bath tubs. Looks just like new. Would recommend to anyone needing…read morethis service.

One of the best companies I've worked with!! Very responsive, nice and got the job done fast with…read morequality.

Master & Half Bathroom Project For our bathroom remodel, we…read morehired Starks Interiors (Cali) for the design and Texan Home Improvements (Jesse) for the construction. Cali was fantastic to work with, creating a cohesive and stylish design, while Jesse brought it to life with his excellent craftsmanship and attention to detail. As with any construction project, there were a few challenges along the way, but working with Cali and Jesse made the process feel smooth and manageable. The end result is stunning, and we are confident we will enjoy the space for many years to come.

We did a color consult with this company and had a wonderful experience. Cali was extremely easy to…read morework with and receptive to our vision. It was very evident that she knew what she was doing, which removed all of our stress. We got the cozy mood we were looking for, and we will definitely be consulting her in the future!