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Fort Lauderdale, FL

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CPT of South Florida

CPT of South Florida

(2 reviews)

CPT came to the rescue!! My old phone system was down and they came in…read more and got me up and running in no time. I would strongly recommend them to others. Very professional team!!

This is the WORST company for servicing IP phones. Barry Hess is the owner and has clearly outlived…read morehis purpose with the company. I have had my offices phone lines down for over 5 hours and I am still awaiting a tech. They have given me 3 different timelines and refused to send over a technician until they receive a payment! They want me to buy a 10 hour support block at 175/hour. THEY WILL WANT YOU TO PAY $1750 JUST TO COME OUT AND TAKE A LOOK AT THE PROBLEM AND POTENTIALLY FIX IT. POTENTIALLY! AS IN NO GUARANTEE! Then if they consume those 10 hours trying to repair it and it is not resolved you need to sign another agreement!!! THEY REFUSED TO TROUBLESHOOT ON THE PHONE! This company is a cancer to my business and has absolutely no sense of urgency or customer service. 10 AM - "We have a technician in the car heading to you, they will arrive in 1hr 30min. Please have our check ready." 11:30 AM - "We will not dispatch the technician until you have confirmed that they check is ready" -- Already did this on the phone. Twice. Sent an email this 3rd time. 11:45 AM - "The technician will arrive within the hour as long as we have an agreement on purchasing 10 hours of block time." 12:30 PM - "The technician has just been dispatched, they will arrive within the hour." This company is a joke. This isn't the first time something like this happens either. I am sure there are some very knowledgeable technicians working there, but their business operations simply do not work. This company is clearly more concerned about collecting payment than correcting the issue. NO customer service. NO urgency. NO help.

Blue Stream Fiber - Damage done to water pipes and main water line

Blue Stream Fiber

(436 reviews)

I'm not one to complain but we lost internet early on a. Sunday morning . Had to speak with Clair…read moreAI and could not get a tech before Tuesday . After several attempts and actually got to speak with a real person on Monday morning who was going to elevate the situation and have someone call me . At 12:15 tried again after not receiving a call back in up dated appointment . Then had a dispute with Claire Ai agin after arguing with her . It was then I finally spoke with an Agent who was empathetic and outstanding getting a tech support today . His name is Croswell who went above and beyond to correct a bad situation. He immediately said that this problem should have been same day service and was able to reach out and sent Anthony who spent an hour dealing with wiring and router . Blue Stream is fortunate to have these exceptional responsible and caring team members. Making lemonade from lemons

We moved our community in Sarasota from Frontier to Blue Stream about 16 months ago. I've never…read moreexperienced such horrible results from a technical organization. The fiber is supposed to be the best solution for internet and it is in other companies. It seems Blue Stream is cutting corners somehow. They must have had some really good stories/ promises for why all of their reviews are terrible yet our board chose them. So disappointing. We can use less TV but so many things these days rely on the internet. Avoid this firm at all costs!

Acr Electronics - telecommunications - Updated October 2026

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