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    Acorn Shop

    5.0 (5 reviews)
    Closed 10:30 am - 6:00 pm
    Updated 1 month ago

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    Services - Acorn Shop

    Gift shops

    Home interior design

    Partial home interior design

    Acorn Shop Photos

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    Roe and Company Furniture Studio - New couch, rug and throw pillows (from Home Goods) What an amazing transformation.

    Roe and Company Furniture Studio

    (26 reviews)

    $$$

    Our coach arrived in a little over 4 weeks and we couldn't be happier. Thanks, Michele.read more

    Absolutely toxic people and process. In my 72 yrs as a…read moreconsumer, I have never dealt with such disgusting people. I bought a Fjords Helsinki chair from a Petaluma shop called Roe and Co. several months ago. We bought it on the sale at 20% and were very excited to bring to our home. We paid the 50% deposit and were notified the chair could be picked up assembled or in two boxes. We asked it be assembled and to please assure everything worked right ... and not really agile with assembly stuff. We were told twice - once by Dan and another time by co-owner Michelle, to call the assembly shop in Santa Rosa, 24 hours in advance to have chair assembled and ready for pick up. We called 48 hours in advance and were given a very confusing disorganized response to this request, something to the effect, well don't come at 10 o'clock on opening because they wont be ready and have to assemble it. I said that was why I was calling as told at least 24 hours in advance so they could assemble prior to pick up at 10 am on Friday 2/21.... and believed that they thus understood it would be assembled and tested ti make sure it all worked according to specifications. We paid two movers w/ a truck to pick up at 10:15 am on 2/21 and they were told to wait, chair needed to be assembled... The chair was then delivered with great care (wrapped in moving blankets by very competent careful movers I personally know) and we put in place. First we saw chair had not been tested as the electrical had not been collected - I had to unbox this stuff - and no instructions were with chair. I called Roe and explained to Michelle the chair a. not preassembled as agreed b. not tested obviously as it was not attached to electrical unit and c. how to put together then. She was quite unpleasant, backed off any responsibility on any of this and gave me the directions to attach the electrical (one extension cord did not fit .... so we cannot use both lengths of connection), but we got it connected and were delighted Until my wife noticed that the left arm was higher - by 3/4" - to the right arm as measured from the floor to top of arm. and the button that controls the angle of the top of the chair did nothing at all. I called Roe and they said this was ridiculous, used awful raised voices, said what I report was impossible, that the chair was fine and was when picked up. I said, how would you know if you did not test it? He refused to answer that but said they have no responsibility, that warranty requires we bring chair to them. Dan said it was damaged by our movers and our problem... nothing to do with them. Roe never helped resolve the problems. So I turned to Fjorde - the maker of the chair - and they were great. We discovered that a main mechanism to move top angle of chair was broken - and never really figured out why one arm 1inch higher than the other. Fjorde offered to replace the chair. ALL I CAN SAY IS AVOID ROE & Company in Petaluma. They are literally the very worst store I have ever had the displeasure to do business with. They are just the epitome of an ugly, self-absorbed, dumb, lazy, disorganized firm.

    Acorn Shop - giftshops - Updated May 2026

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