First I'll acknowledge that their staff was pretty solid, especially the valet crew. Check in was…read morepretty smooth...got there on a Wednesday night, so not a ton of stuff happening during that time. Their front desk personnel were always friendly to us. They actually gave us a complimentary late check out at noon due to all of the luggage carts being used while we were attempting to leave, which was very nice of them. The lobby is amazing. From the jump, you feel like you're about to walk into something very nice. They pay homage to their past, which is very cool to see in person. Our room was huge. I mean, in the sense of being its own suite. Tons of space, along with a fridge, keurig, desk, ample seating and a nice size bathroom with a tub and its own TV. No microwave fyi. The phone by the toilet was confusing to see, but nonetheless, the size was huge. Another convenience is the location. This was our first time staying downtown in all of the years we've come to Asheville and by far, this was the most fun we've had. Being close to all the stores, coffee spots and bars was timely when it came to finding stuff to do later in the evening. Spent the last 2 nights there checking out the Fitz and Wolfe bar....the speakeasy was so cool and the bands were awesome. Had such a great time just being in the vicinity of so many options for entertainment and dining. The reason why this isnt a 5 star review has everything to do with the cleanliness, or lack thereof, of our room, in particular the bathroom. The walls hadn't been cleaned in some time just based on their appearance. Also, the floors in both the bathroom and the main area had spots that were sticky. One other thing....we would turn our door knob placard (the thing that let's them know not to disturb you, or that the room needs cleaning, etc) whenever we left for the day so they'd know our trash needed to be taken out and that we needed fresh linens. We made them aware the following evening that housekeeping never came by. The front desk apologized and said they'd have it handled the following day. Well that didn't happen the next day either. It wasn't until the 3rd day into our stay that housekeeping finally stopped by. So that was frustrating, especially considering what was paid to stay at this spot. I did let the front desk know that the cleaning wasn't up to par and they apologized. All in all, we enjoyed ourselves. I'll admit that since we've seen more hotels nearby at similar price points, that we may give them a consideration next time we're in town. Its an outdated hotel....still nice and has tons to offer....I think its the best spot to stay at downtown just because of the proximity to nearly any and everything imaginable. I can't lie when I say it may be hard to stay somewhere else, just because of the experience we had with this stay. Be prepared to also deal with live music on the wknds as well fyi. We were on the 4th floor and you could hear the music from downstairs. It didn't bother us, but be mindful if thats not something you'd want to deal with.

Walking in the front door we were blown away by the decor. Appearance was way above my pay grade…read more Not a fan of valet parking but as packed in as everything is here, can't be any other way. Room was incredible. Spacious, classy, massive bathroom and spa tub, great amenities. Only thing we didn't understand was the wall phone right beside the toilet. Odd. Also, had to go down to the front desk and ask them to get a bucket of ice for us. No ice on our floor or anywhere else. There was a bar connected to the hotel but it was not open, and there was no restaurant so if you stay here you're on your own. Classy place.

I came here for a little bit of work, a little bit of leisure and this hotel delivered! It's a cute…read moreboutique hotel, part of Hilton's Tapestry Collection, but a new hotel (cuz if you know, sometimes them Tapestry hotels be so old and smell like cigarettes!). Okay, a few notes: It's oddly kind of not ada accessible, as if you come on the upper floor, the front door doesn't have a button to open the door, so if you have a lot of luggage, you have to grab the door, then grab your luggage and the entryway is a bit trouble to handle, but it's not the end of the world. There is parking right outside both entrances and an extra $18/night and very worth it. The front desk people were really nice and let us know our room would be on the same floor as a lot of other things, which at that point I said I hadn't really slept in a few days and needed quiet. The main floor has a beautiful sitting space, a bar with bands and also a dj on the weekends, like yall, it was gonna be a lot. We got moved two floors down to I believe room 202 or 220. The room was so beautiful and spacious for my sister and I,with two queen beds and a large bathroom. I was happy there was a large desk, as I had so much work to do. They had the basics, coffee and a Kreg kettle. The fridge was stocked with pricey drinks and above it had pricey snacks lol. A few things were def a turn off during my visit (and the staff was helpful in trying to resolve the first issue). Our room was noisy. Even though I asked for a quiet room, but one evening we heard constant noises from upstairs, which we found out was their fancy restaurant (never went because there were so many other options!). I mean it sounded like metal was being dragged across the floor, which was odd because the restaurant wasn't open. Like the it sounded like this for over the course of a few hours a few days. We had dinner on the rooftop the first evening and it was cute! We couldn't see anything, but there were a lot of people there and there is plenty of seating throughout. They had a cute menu and the food looked good, so we got fish sandwiches. I didn't finish my sandwich, took two bites and it tasted like it was fried with chicken. Yuck. I hate when fish is fried in the same oil, like people who eat fish might only eat fish yall. That was a wasted $17 for sure. Anyway, it was a cute spot and walking distance from a lot of artists studios, so I would definitely recommend it for anyone who wants something a little different.

Located in the River Arts District the Radical is a fun, whimsical, boutique hotel. The area has a…read morevery fun vibe and is being reclaimed from a past history of an industrial area. We would definitely stay again.

This was a cute inn we decided to stay at while visiting Black Mountain. You can't beat the price…read moreespecially if you aren't planning on being in the room too often. The inn itself was super cute and cozy. The room was simple and small, but it worked. The bed and pillows weren't the comfiest, but again, for one night it was fine. They offered a dinner special which included filet mignon but we decided to go out instead. They do have a cute bar and patio, as well as rocking chairs out front. We had a night cap and sat outside for a little which was nice. For a quick one night stay, this inn is a good option.

Near the town square, the red brick historic Monte Vista hotel's large lobby warms your cold hands…read moreas the crackling fire illuminates the entire room with warmth and light. Relax on the cozy couches or check out the elbow room art gallery filled with local art. Tables from Southern Proper Hospitality's Milton's dots the lobby and adjacent rooms, and a large bar opens to the beautiful outdoor patio with a lounge and fireplace area! Upstairs, the beautiful hardwoods stretch into each room. Inside the room, beautiful wood pieces, original hardwood floors, and comfy bed invites you to stay the night. The beautifully renovated bathroom is bright and light! This historic hotel dates back to 1917 when a school was converted into the hotel with 33 rooms. In 1937 the building added the brick, while in 1950 a new wing was added. As a staple of the community, it has been renovated over the years but the touches and charm are still there to see! The most striking of the 1917 originals are the beautiful, original hardwood floors. Then, in 1975 a new building was built. So, the Monte Vista with its crackling fire and beauty has been housing and holding people since 1917! That's over 100 years! I read the recent reviews. I didn't have any issues with noise and was in the main building on the corner with a beautiful room. I'd make sure you were in the main building. Also, the staff at the front desk are amazing!!

Surprised my husband for his birthday weekend to a trip to Asheville and our stay with Embassy…read moreSuites by Hilton did not disappoint!! One of the best hilton experiences I've encountered! Our arrival was super late due to a long drive and luckily the front desk was hospitable and courteous with our check-in! I forgot the lady's name but she was so wonderful, personable, and she tried her best to upgrade us without us asking..it was a booked hotel and could see why! The amenities of being close walking distance to downtown life, pool, gym, complimentary breakfast, cocktail hour each evening, clean rooms were major standouts for us. The toiletry line of lotion, shampoo, conditioner, etc smelled divine like rosemary, sage - so crisp!! Environmental services did an outstanding job, very clean and not riddled with hair like some hotels. The valet team was also such good sports and quick on their feet. They hustled hard during check-ins and check-outs so recognized their hard work. The rooftop restaurant and bar was a neat addition but hella busy! Loved the hotel's service and bartenders. I would stay again in a heartbeat!

Great hotel! It's new and the rooms are exceptionally clean and updated as a result. We enjoyed the…read morelayout of the room, the king 1 bedroom, as it's super spacious and has a nice view. Overall felt like a luxurious spot without a huge price tag. The only downside was the walls and doors are not very soundproof, we could hear people in the hallways and entering their rooms. Otherwise we had an excellent stay!

Had a fantastic stay at the Moxy Asheville! The location is absolutely unbeatable--super walkable…read moreto restaurants, breweries, shops, and everything downtown Asheville has to offer. Having an on-site parking garage was also a huge plus and made coming and going incredibly easy. The hotel itself was spotless. The gym was surprisingly well-equipped and very clean, and the pool area was a great place to relax after a day of exploring. One of my favorite touches was checking in at the bar--it immediately set the fun, laid-back vibe that Moxy is known for. The staff was exceptionally friendly and welcoming throughout our stay, and I loved the miscellaneous closet stocked with helpful items guests might need. The only two drawbacks, according to my travel companion, were the lack of a refrigerator and a coffee maker in the room. Neither was a dealbreaker, but they would have made the stay even better. Other observations: our room is also kinda narrow. The setup, if two queen beds facing one another with a Tetris-style couch in between. There is very little counter space anywhere, unless you use the couch as a nightstand. A little odd to have a folding table (found hanging), but glad it existed. These fancy hangers kept falling off the holders. A typical hanger would have stayed put better (maybe). Also, there is no closet, so one has to hang clothes against a wall. So overall, for them, storage was an issue. If you are there only a couple of days, not a biggie, but for an extended stay, this setup would be very impractical. Overall, a fun, modern hotel with a great atmosphere, excellent amenities, and an unbeatable location. I would definitely stay here again!

My wife and I decided to take a babymoon to Asheville while she's pregnant. We wanted a relaxing…read moregetaway and decided to splurge a little on what we thought would be a nicer stay at the Moxy. Based on the reviews, we expected the amenities and overall experience to make it worth it. We have one day left of a five-day stay, and unfortunately, we've been disappointed almost the entire time. We weren't expecting luxury treatment. We were expecting the basics, and even those have been a struggle. First, you need to specifically request housekeeping even when staying multiple days. Fine. The problem is that even when you request it, there's a good chance it still won't happen. We requested housekeeping three different times on three different days. On the day we were assured our room would finally be serviced, we left around 8:30 AM and requested it again on our way out. We came back around 1:30 PM and nothing had been done. I went downstairs and spoke with a manager, who assured me he was contacting the head of housekeeping. We had planned to relax in our room after being out all morning, but ended up leaving again just so they could clean it. About an hour later, we came back to what I can only describe as a half-cleaned room with very little effort put into it. Our trash was left behind, dirty towels were still there, and even the dirt from sweeping was left sitting in the middle of the floor. Worse, housekeeping actually took away the extra pillow my pregnant wife had been using. I'm writing this at 2:30 AM because I can't sleep. I gave her my pillow, and there are apparently no extra pillows in any of the housekeeping closets. I've tried calling downstairs and the phone just rings nonstop. The towel situation has been just as frustrating. No towels at the pool, no towels in the supply closet, and now no towels in our room. These are basic hotel necessities. The parking pass system has also been a mess. It worked once and then stopped working. We spent about 15 minutes getting that fixed and now get to see if it actually works tomorrow. A few other things worth knowing: the rooms are pretty small, basically big enough to turn around in. The TV placement is awkward enough that you practically have to crank your neck to watch it from the bed. They also pump fragrance through the hallways, which in 2026 feels like a strange choice considering how many people are sensitive to artificial fragrances and the growing concerns around some fragrance chemicals and endocrine disruption. Any one of these things by itself wouldn't ruin a trip. Things happen. But when you're repeatedly asking for basic housekeeping, towels, pillows and assistance and still can't get them, it becomes a pattern. I've stayed at Marriott properties all over the world, and I'm genuinely shocked that this has been our experience. We specifically chose this hotel for a relaxing babymoon, and instead I'm awake at 2:30 in the morning writing a review because I gave my pregnant wife my pillow and can't get anyone at the front desk to answer the phone. This was our first stay at a Moxy, and unfortunately it will also be our last. Easily one of the worst guest experiences I've had at a Marriott property.

Very nice motel. Seems that it's recently renovated and is very convenient to a lot of…read moreHendersonville. I think a lot of locals stay here because it's affordable.

Yuck! The door looked like it had been broken down several times and it no longer locked. There was…read moresomething stuck on the ceiling. In the shower a plastic bag was stuffed in the shower head to make it work properly. AND the room reeked of cigarette smoke so even after one night our clothes smelled awful. The staff was friendly but it was way too gross and creepy to stay more than one night.

Clean, modern hotel located close to the Biltmore. Free parking, no pets and complimentary…read moreStarbucks coffee in lobby every morning. Stayed three nights to explore the Asheville area sights. Our room was on the sixth floor with a nice view. Beverage station with ice and water down the hall, next to elevator. The room smelled fresh and appeared very clean. Love the modern look with no carpet, just a rug under your feet around the bed. The air conditioning did get a little loud a few times during the night. No big deal. Fell back asleep. Comfy bedding and pillows. Refrigerator with two small bottles of complimentary water was appreciated. Nice toiletries. Coffee maker was convenient. Preferred the Starbucks coffee in the lobby (also free) and fruit infused water. No complimentary breakfast but there was a small spread of pastries, fruit, etc. available for $17.00 per person. Of course, optional. Indoor pool and hot tub were sparkling clean. There is a full bar with a cozy area to relax, adjacent to the front desk. Front desk staff (specifically Jane) thanked us as we left. Genuine smile and super kind. We will definitely stay at the AC Hotel Asheville Biltmore again when vacation here.

Brand new hotel in Asheville near Biltmore Village, and convenient short drive to Whole Foods…read moreshopping. Good customer service no complaints. Rooms were fine but walls thin to where you hear other guests in nearby rooms (not unusual with hotels).

My stay at the Courtyard by Marriott near the Biltmore Village was great. I received a welcome bag…read morewith M&M's and mint as well as a bottle of water when I arrived. So that set the town of my stay here. On this stay, my room was opposite the street so there was less noise. There wasn't much of any view but that was ok. The room was clean so no issues there. The water pressure was great as well. Trash left outside the door was picked up daily. The hotel has a nice gym and pool available. The Bistro in the lobby is open for breakfast and dinner. I just had breakfast there and the staff was friendly each morning. The hotel has parking on both sides of it. Checkout could have been friendlier.

Three stars because the room, parking access, and check-in process was good. Two stars missing due…read moreto the view of a scrap metal junk yard across the street, even for Marriott members. No bueno!